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朗廷紐約第五大道酒店的評分

5 out of 5
朗廷紐約第五大道酒店

評論

9.4

好極了

10 分，有夠讚；1002 則評論中有 824 則" "
8 分，不錯哦；1002 則評論中有 102 則" "
6 分，一般般；1002 則評論中有 41 則" "
4 分，不太好；1002 則評論中有 17 則" "
2 分，很糟糕；1002 則評論中有 18 則" "

9.6/10

整潔度

9.6/10

員工素質

9.2/10

設施服務

9.4/10

住宿環境和硬體

9.2/10

環保程度

評論

10/10 有夠讚

CHEN

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The location is very convenient, the hotel room is large, and the service attitude is very good. But this is New York, so don't expect free parking!
The Langham, New York 於 2023年9月26日回覆
Thank you so much for the feedback, we’re glad to hear you had an enjoyable stay. We look forward to your return in the future.

10/10 有夠讚

Ping

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚
The Langham, New York 於 2023年8月31日回覆
Thank you so much for the feedback, we’re glad to hear you had an enjoyable stay. We look forward to your return in the future.

10/10 有夠讚

Xiyang，Irvine

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
great room and great location
於 2022 年 9 月住了 4 晚
Richard Bussiere, Managing Director 於 2022年10月3日回覆
Dear Xiyang,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you enjoyed your stay with us and I hope that we will have the privilege of welcoming you back again in the future.

10/10 有夠讚

Yang

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2021 年 11 月住了 4 晚

10/10 有夠讚

Hsuan-Hsuan

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
很喜歡the langham 住宿地點好，房間也比紐約大多數的房間還大
於 2021 年 7 月住了 4 晚
Richard Bussiere, Managing Director 於 2021年8月5日回覆
Thank you for sharing your positive feedback on your stay at The Langham! I am so happy that you enjoy our large rooms. I hope that you will come back to see us again in the future. Thank you again!

2/10 很糟糕

真實旅客

家庭旅遊
喜歡：整潔度
不喜歡：員工素質
出門前交代要整理，結果忘記兩次，因為沒整理，要求乾淨的浴巾和浴袍，結果送來一坨沒折的浴巾，和有暇疵的浴袍，房間整理總是忘東忘西，五星級飯店房價一晚2萬多元的房間，卻有這樣令人難忘的的房務品質，真的不敢恭維
於 2021 年 7 月住了 15 晚
Richard Bussiere, Managing Director 於 2021年8月2日回覆
Thank you for taking the time to share your feedback on your experience with us. I apologize that you encountered this miscommunication with our housekeeping team. You should never have received unfolded towels or non-usable bathrobes. Thank you for bring that matter to our attention so that we may investigate. Thank you again for giving us the benefit of your feedback and for choosing to stay with us. Best wishes, Richard Bussiere Managing Director

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Pleasant stay
We had a pleasant stay at the Langham. The room is clean and all the staff were really helpful! Especially Abu, he helped us arrange a taxi to airport, saved us all the time. We will stay at the Langham next time when we are in New York!
於 2019 年 2 月住了 2 晚
Richard Bussiere, Managing Director 於 2019年3月7日回覆
Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I will pass your compliments onto Abu. Thank you for including him in your comments. I hope that we will have the pleasure of welcoming you back again very soon.

8/10 不錯哦

Tin Yau

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 4 晚

10/10 有夠讚

Vicky

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
- Very friendly and enthusiastic staff - Clean and spacious room - Impressive Private Kitchen service and amazing food - Awesome location
於 2018 年 8 月住了 1 晚
Richard Bussiere, Managing Director 於 2018年8月23日回覆
Dear Madam, Thank you for your positive review of The Langham, New York! I am so happy that you chose to stay with us. Thank you, as well, for your compliments to Private Kitchen. I will pass your comments onto our culinary team. I hope that we will have the privilege of welcoming you back again in the future.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
位置很好 飯店人員都很nice 只是頂樓房間有電梯聲很吵換了房間等到晚上才打掃好 Room service也不錯 打掃乾淨
於 2018 年 6 月住了 3 晚
Richard Bussiere, Managing Director 於 2018年6月10日回覆
Thank you for sharing your feedback with us. (I hope you don't mind my responding in English). We appreciate you taking the time to share this review. I am glad that you enjoyed your stay.

10/10 有夠讚

Michelle

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店很棒，舒适干净，房间够大，设施完善，服务人员态度非常好，交通便利，非常推荐
於 2018 年 5 月住了 2 晚
Richard Bussiere, Managing Director 於 2018年5月16日回覆
Dear Madam, Thank you for sharing your positive review of The Langham, New York! I hope you don't mind my responding in English. I am so happy that you enjoyed your stay with us. I hope we will have the privilege of welcoming you back again in the future.

10/10 有夠讚

Ching Hau

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 12 月住了 3 晚

8/10 不錯哦

Pang Yuen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 12 月住了 3 晚

10/10 有夠讚

Pang Yuen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 12 月住了 3 晚

10/10 有夠讚

Serdar

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We spent more than a week at this property in late April. If you like walking in the city, this hotel has the perfect location to get anywhere with a healthy walk (not talking "around the corner" but something that will nicely get you over 10k steps/day) including the Central Park, Chelsea, Soho, East & West Village, etc. If you want to use the subway, the station is close-by. Cabs and app-based rides are abundant as well. We were very happy with the housekeeping service, and the quality of the job they've done. Also with the very spacious room. The restaurant was very convenient and offered excellent food & drink choices. The staff there, and elsewhere at the hotel was very helpful and friendly. Couple of things that we did not like: (1) considering this is a 5* hotel, unless you use the "club lounge" (an offer was made at the check-in but I did not find it reasonable, and did not have the energy to negotiate after a 10-hr flight and a cab-ride from JFK), there is not much of a lobby-space where you can spend quality time, you can use the restaurant but they don't serve 24/7, and (2) we paid for one of the higher-grade rooms, a "deluxe, city-view", but not sure if we got one (yes, we had a view of a part of the city, but can't say it matched our past stays in NYC)... be sure to avoid a West facing room, if you can (once again, we were too tired to ask for a change-of-room after a long trip... hotel should've done that considering our long stay).
於 2024 年 4 月住了 9 晚

10/10 有夠讚

Matt

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Sophia

家庭旅遊
喜歡：整潔度和設施服務
不喜歡：員工素質
The check in person was CRAZY aggressive trying to upsell me $500/night for a suite. There was some strange noise in the wall from midnight to 3am. Like a cell phone was buried in the wall or something. buzzing/vibration. The bell staff were very nice. LOVED the giant family room.
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Amber

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Gorgeous hotel! Very spacious rooms (especially for Manhattan). The location was the best- we walked everywhere. The staff was beyond friendly - we had an incredible family vaca!
於 2024 年 3 月住了 3 晚
Richard Bussiere, Managing Director 於 2024年5月1日回覆
Dear Amber,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 有夠讚

Ron，Vero Beach

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent room
於 2024 年 4 月住了 1 晚
Richard Bussiere, Managing Director 於 2024年5月1日回覆
Dear Ron,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 有夠讚

Michael

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 4 晚

10/10 有夠讚

Michelle

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Michael

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic setup and location! Spacious room and amazing view
於 2024 年 4 月住了 1 晚
Richard Bussiere, Managing Director 於 2024年5月1日回覆
Dear Michael,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 有夠讚

Bryan

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent in every way. We stayed with our children and the accomodations were perfect. The staff was superb and the room was spacious and modern. We will certainly stay again.
於 2024 年 4 月住了 4 晚
Richard Bussiere 於 2024年4月15日回覆
Dear Bryan,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

6/10 一般般

Myles

喜歡：整潔度
於 2024 年 4 月住了 4 晚
Richard Bussiere 於 2024年4月15日回覆
Dear Myles,Thank you for taking the time to share your review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 有夠讚

Mark

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 6 晚
Richard Bussiere, Managing Director 於 2024年4月5日回覆
Dear Mark,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 有夠讚

Carlos

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff extremely professional and helpful. Comfortable large rooms. Restaurant and bar were top notch.
於 2024 年 3 月住了 4 晚
Richard Bussiere 於 2024年4月4日回覆
Dear Carlos,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

8/10 不錯哦

James

喜歡：整潔度和員工素質
於 2024 年 3 月住了 3 晚
Richard Bussiere 於 2024年4月4日回覆
Dear James,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 有夠讚

Oscar S

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The rooms are perfect for a family. Staff is amazing
於 2024 年 3 月住了 3 晚
Richard Bussiere 於 2024年4月4日回覆
Dear Oscar,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 有夠讚

Lyle

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel in a great location
於 2024 年 3 月住了 1 晚
Richard Bussiere 於 2024年3月29日回覆
Dear Lyle,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 有夠讚

Kash

於 2024 年 3 月住了 3 晚
Richard Bussiere, Managing Director 於 2024年4月17日回覆
Dear Kash,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 有夠讚

Tracy

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Staff is very courteous and always welcoming.
於 2024 年 3 月住了 2 晚
Richard Bussiere, Managing Director 於 2024年3月19日回覆
Dear Tracy,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 有夠讚

Marissa

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was top notch- Langham is the best!!!!
於 2024 年 2 月住了 2 晚
Richard Bussiere 於 2024年2月26日回覆
Dear Marissa,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

8/10 不錯哦

Ching Ching，Diamond Bar

家庭旅遊
The alarm woke us up at 2 am , it turned out it was the false alarm ， made us couldn’t sleep at all, no rest for the whole night, our family tired for the whole trip, very unpleasant feeling.
於 2024 年 2 月住了 3 晚
Richard Bussiere 於 2024年2月26日回覆
Dear Ching Ching,Thank you for taking the time to share your review of The Langham, New York. I am so happy that you chose to stay with us when you were in New York. Please accept our sincere apologies for any alarms going off. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 有夠讚

Christian Johannes，München

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Ein sehr schönes und stylish eingerichtetes Hotel mit sehr nettem Personal
於 2024 年 2 月住了 3 晚
Richard Bussiere 於 2024年2月20日回覆
Dear Christian,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

6/10 一般般

Brian

喜歡：整潔度和員工素質
The elevator service was atrocious. Waiting times were so long we took the stairs on many occasions.
於 2024 年 2 月住了 2 晚
Richard Bussiere 於 2024年2月20日回覆
Dear Brian,Thank you for taking the time to share your review of The Langham, New York. I am so happy that you chose to stay with us when you were in New York. Please note we are doing some maintenance on the elevators, and the timeliness is not what our guests would normally experience. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 有夠讚

Juan Pablo

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was very well done.
於 2024 年 2 月住了 4 晚
Richard Bussiere, Managing Director 於 2024年2月12日回覆
Dear Juan Pablo,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 有夠讚

Sebastien

喜歡：整潔度、員工素質和住宿環境和硬體
Séjour parfait
於 2024 年 2 月住了 4 晚
Richard Bussiere, Managing Director 於 2024年2月12日回覆
Dear Sebastien,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 有夠讚

Jaclyn

喜歡：住宿環境和硬體
於 2024 年 1 月住了 1 晚
Richard Bussiere, Managing Director 於 2024年2月12日回覆
Dear Jaclyn,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

8/10 不錯哦

johan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Second time staying here with my fiancé. We typically come here for our anniversary and the staff goes above and beyond to make it special for us. Look forward to coming back next year.
於 2024 年 1 月住了 1 晚
Richard Bussiere, Managing Director 於 2024年1月31日回覆
Dear Johan,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 有夠讚

John

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
Richard Bussiere, Managing Director 於 2024年1月31日回覆
Dear John,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 有夠讚

JOHN，Lewes

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Super staff, good breakfast and nice bar (very good drinks & the best bartenders). Rooms were fabulous, spacious, well appointed and clean!
於 2024 年 1 月住了 4 晚
Richard Bussiere 於 2024年1月23日回覆
Dear John,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 有夠讚

Chad

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Just a wonderful. The staff is excellent. The room was wonderful. Always enjoy my stay at the Langham
於 2024 年 1 月住了 3 晚
Richard Bussiere, Managing Director 於 2024年1月22日回覆
Dear Chad,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 有夠讚

Brandi，Miramar

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff and customer service at this hotel were impeccable. My husband and I were celebrating an anniversary and the staff made sure our stay was the best. The cleaning staff, concierge and front desk were friendly and professional. The rooms are gorgeous.
於 2024 年 1 月住了 3 晚
Richard Bussiere, Managing Director 於 2024年1月22日回覆
Dear Brandi,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York and that you had a nice time celebrating your anniversary. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

8/10 不錯哦

Zhongyin

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room was so large! That was nice!
於 2024 年 1 月住了 1 晚
Richard Bussiere, Managing Director 於 2024年1月22日回覆
Dear Zhongyin,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 有夠讚

Declan

於 2024 年 1 月住了 3 晚
Richard Bussiere, Managing Director 於 2024年1月22日回覆
Dear Declan,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 有夠讚

Neville

於 2024 年 1 月住了 1 晚
Richard Bussiere, Managing Director 於 2024年1月22日回覆
Dear Neville,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 有夠讚

Amalia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚
Richard Bussiere, Managing Director 於 2024年1月8日回覆
Dear Amalia,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 有夠讚

Mindy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Highly recommend
We had a wonderful stay and highly recommend! The customer service was above and beyond and the hotel was beautiful and very clean.
於 2024 年 1 月住了 1 晚
Richard Bussiere, Managing Director 於 2024年1月8日回覆
Dear Mindy,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

8/10 不錯哦

Ruben

喜歡：整潔度和員工素質
Boa
Hotel bom, funcionários atenciosos, quarto bom. Mas não justifica a nota 9 que consta do hoteis.com
於 2023 年 12 月住了 5 晚
Richard Bussiere, Managing Director 於 2024年1月8日回覆
Dear Ruben,Thank you for taking the time to share your review of The Langham, New York. I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.