Above expectations in every possible way. I was absolutely blown away by all, and I mean all aspects of this amazing vernerated establishment. From start to finish of my husband's and I's 7-night stay, in celebration of our anniversary, in a Chelsea Suite in July 2025, left me saying 'Wow, I am truly sad to be leaving such a wonderful place, but I am so excited at the prospect of returning!' Service from the doormen, front desk, and housekeeping was top-notch - with attention to detail that sets it apart from other five-star hotels that we've stayed at in North America. So many of the amenities were lux and much appreciated - complimentary wine and handwritten note in acknowledgement of our anniversary, turndown water and treats, wide range of toiletries, lush bathrobes and branded slippers, wonderfully soft bedding/linens/towels, and all the provisions necessary for using the dishwasher, washing machine, and cooking in the gas-range kitchen equipped with high-end cookware, utensils dishware, and full-size fridge/freezer. The furniture and all the finishing in the suite were so luxurious with a feel of timelessness, and the view of the city skyline including One World Trade was spectacular at any time of day. The surrounding area was super convenient for groceries and eating-out to fit a variety of budgets and tastes, as well as easy access to several subway and bus lines, and a major transit hub, NY Penn station. Like I said, above expectations! Can't wait to return soon.