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湯普森比克曼飯店 - 凱悅系列飯店的評分

5 out of 5
湯普森比克曼飯店 - 凱悅系列飯店
123 Nassau Street, New York, NY

評論

9.4

好極了

10 分，有夠讚；967 則評論中有 714 則" "
8 分，不錯哦；967 則評論中有 171 則" "
6 分，一般般；967 則評論中有 52 則" "
4 分，不太好；967 則評論中有 17 則" "
2 分，很糟糕；967 則評論中有 13 則" "

9.6/10

整潔度

9.4/10

員工素質

9.2/10

設施服務

9.4/10

住宿環境和硬體

9.2/10

環保程度

評論

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I love the lobby ，so classic ，so unique！
於 2020 年 10 月住了 1 晚
Victoria 於 2020年11月25日回覆
Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

真實旅客

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything is good, the doorman, the frontdesk. Elegant and quite hotel
於 2019 年 11 月住了 2 晚
Nick Hafer, General Manager 於 2019年11月18日回覆
Thank you for your wonderful review. We're so pleased that you enjoyed your stay, and loved our friendly service and unique design. We take great pride in our property from appearance to guest satisfaction.We can't wait to welcome you back soon.

2/10 很糟糕

YIPING

喜歡：客房舒適度
不喜歡：員工素質和住宿環境和硬體
於 2019 年 5 月住了 7 晚
Nick Hafer, General Manager 於 2019年5月30日回覆
Thank you for your review. I want to apologize for your less than perfect experience. Your review will be shared with our Executive Team, so that we can focus on those areas in need of improvement. We hope to welcome you back soon.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2018 年 11 月住了 2 晚
Nick Hafer, General Manager 於 2018年11月30日回覆
Thank you for your 4 star review!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
very good experience stay the hotel, especially the building is very beautiful. all my friend came to met me felt comfortable. i will prefer stay this hotel next travel to nyc.
於 2018 年 7 月住了 4 晚
Nick Hafer, General Manager 於 2018年9月6日回覆
Thank you so much for your kind review! I'm so happy to read how much you enjoyed your stay with us. Our property is stunning in itself, but what makes us all so proud is how much we will always go above and beyond to make all of our guests as happy as you! We cannot wait for your next trip to NYC, and especially to The Beekman!

10/10 有夠讚

Tracey，Vancouver

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our stay at The Beekman was great. The best part is the on site dining options. The Bar Room is stunning and has a great vibe. Be sure to make reservations if you are visiting in the evening on weekends. The bell staff are especially friendly. The only complaint would be that there is no self serve water in the lobby and twice during our stay the coffee was empty (no in room coffee available). Also, turn down service was only offered for part of our stay.
於 2024 年 4 月住了 3 晚
Regards, Liz 於 2024年5月1日回覆
Thank you for your feedback. We are delighted to hear that you enjoyed your stay. We will mention the coffee and turndown service issue to the managers. Thank you for alerting us.

10/10 有夠讚

Erin

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Regards, Liz 於 2024年4月30日回覆
Thank you for your review. We hope to welcome you back to The Beekman soon.

10/10 有夠讚

Peter

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Regards, Liz 於 2024年4月29日回覆
Thank you for your kind review. We hope to see you again soon.

10/10 有夠讚

Evelyn

情侶出遊
The vibe, architecture, services, and amenities are all lovely. Staff is warm and friendly, and the food and drinks at Le Gratin were excellent. If you’re looking for a taste of luxury without paying what you’d pay for a room at The Plaza or The Ritz, I’d definitely recommend The Beekman.
於 2024 年 4 月住了 1 晚
Regards, Liz 於 2024年4月15日回覆
Thank you for your kind review. We are delighted to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to The Beekman.

10/10 有夠讚

Monika

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Regards, Liz 於 2024年4月16日回覆
Thank you for your kind review. We are delighted to hear that you enjoyed you stay and hope to welcom you back soon.

10/10 有夠讚

Graham，Brooklyn

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Regards, Liz 於 2024年4月9日回覆
Thank you for your kind review. We hope to see you soon.

10/10 有夠讚

Leonardo

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Regards, Liz 於 2024年4月8日回覆
Thank you for your feedback. We hope to see you again soon at The Beekman.

10/10 有夠讚

Kristen

於 2024 年 3 月住了 4 晚
Regards, Liz 於 2024年4月23日回覆
Thank you for providing a review. We hope to see you soon.

10/10 有夠讚

Paul

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Regards, Liz 於 2024年4月2日回覆
Thank you for your kind review. We hope to see you again soon.

10/10 有夠讚

Patrick

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I stay at the Beekman quite frequently and love the location and walkability, as well as, the hotel itself. This stay I had an issue with my room on the first day (not the quietest of rooms and I am a very light sleeper). I responded to an Expedia - "How was check-in" with a not too friendly response and within approximately 10 minutes I had someone from the Beekman ringing me to resolve the issue. Karina - Assistant Front Office Manager "talked me off my ledge" (was having a bad day after very little sleep) and fixed everything with such grace and understanding....she was AWESOME...!!! So on top of the great bar, great location and walkability, the real reason I keep coming back to the Beekman is the people.....Staff like Karina turned what could have been a disastrous stay/week in a phenomenal one. Thank you.
於 2024 年 3 月住了 3 晚
R 於 2024年4月1日回覆
We are delighted to hear Karina was able to turn your experience around. We value your patronage and hope to continue welcoming you to the Beekman. Please accept our sincerest apologies for any inconvenience this may have caused. We look forward to seeing you again soon.

10/10 有夠讚

Violette

喜歡：整潔度、員工素質和住宿環境和硬體
Now one of my favorite hotels! Adored my whole experience!
於 2024 年 3 月住了 1 晚
Regards, Liz 於 2024年4月1日回覆
Thank you for your kind review. We hope to see you again very soon.

10/10 有夠讚

Laurie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Regards, Liz 於 2024年3月26日回覆
Thank you for your feedback. We hope to welcome you back soon!

10/10 有夠讚

Christine

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely upscale hotel
於 2024 年 3 月住了 2 晚
Regards, Liz 於 2024年3月25日回覆
Thank you for your review. We hope you will visit us again soon.

10/10 有夠讚

Sara

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Always a delightful stay!
於 2024 年 3 月住了 2 晚
Matt 於 2024年3月20日回覆
Dear Sara,Thank you for your review.I am delighted to hear you had such a wonderful stay.We look forward to welcoming you back soon.

10/10 有夠讚

Susan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property, accommodating front desk, everyone was friendly and courteous. The housekeeping staff was amazing! We had an extremely enjoyable dinner in The Bar at Temple Court. We look forward to staying here again.
於 2024 年 3 月住了 2 晚
Regards, Liz 於 2024年3月20日回覆
Thank you for your feedback. We are delighted to hear you enjoyed your stay. We hope to have the opportunity to welcome you again to the Beekman.

10/10 有夠讚

Siwu

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent
於 2024 年 2 月住了 2 晚
Regards, Liz 於 2024年2月25日回覆
Thank you for your feedback. We hope to welcome you back soon.

10/10 有夠讚

Amy

於 2024 年 2 月住了 4 晚
Matthew Meizinger 於 2024年3月20日回覆
Dear Amy,Thank you for your 5 Star review.We look forward to welcoming you back to The Beekman very soon.

8/10 不錯哦

Valeriia

喜歡：整潔度和員工素質
於 2023 年 12 月住了 3 晚
Regards, Liz 於 2024年2月25日回覆
Thank you for your review. We hope to welcome you back soon.

10/10 有夠讚

Jaime

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Regards, Liz 於 2024年2月20日回覆
Thank you for your feedback. We are delighted to hear you enjoyed your stay. We hope to be able to welcome you back to The Beekman soon.

10/10 有夠讚

Joseph

喜歡：整潔度、員工素質和住宿環境和硬體
Historic classy and gorgeous hotel. Definitely stay again! And the bar and lounge is awesome place!
於 2024 年 2 月住了 1 晚
Regards, Liz 於 2024年2月20日回覆
Thank you for your feedback. We are happy to hear you enjoyed your stay. We hope to be able to welcome you back to The Beekman soon.

10/10 有夠讚

Anh

喜歡：整潔度
於 2024 年 2 月住了 1 晚
Regards, Liz 於 2024年2月20日回覆
Thank you for your feedback. We are happy to hear you enjoyed your stay. We hope to be able to welcome you back to The Beekman soon.

10/10 有夠讚

Arun，Pennington

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful old hotel in a great quiet part of the city.
於 2024 年 2 月住了 1 晚
Regards, Liz 於 2024年2月20日回覆
Thank you for your feedback. We are happy to hear you enjoyed your stay. We hope to be able to welcome you back to The Beekman soon.

10/10 有夠讚

Jessie

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We stayed for my sister's 40th birthday celebration. The staff were all excellent, Daniel who checked us in at the front desk was also from Nebraska!
於 2024 年 2 月住了 1 晚
Matt 於 2024年2月15日回覆
Dear Jessie,Thank you for your review.I am so happy to hear you had such a wonderful stay to celebrate your sisters birthday. I will certainly share your review with Dan, we are so lucky to have him on our team.

8/10 不錯哦

James

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel, room was great. The immediate surrounding area of Nassau street is a little run down. We had a 3rd floor room. The surprise was you could actually hear the subway below the building. We had a room facing Nassau St. so thinking a more interior room might not hear the trains below.
於 2024 年 2 月住了 1 晚
Matthew Meizinger 於 2024年2月15日回覆
Dear James,Thank you for your review.I'm so sorry to hear we did not exceed your expectations during your stay. Would be happy to notate any future reservations you have with us for quiet room request. We hope to welcome you back very soon.

10/10 有夠讚

Audrey

喜歡：整潔度、員工素質和住宿環境和硬體
Great experience at the hotel. It is beautiful and clean. Nelson took good care of us. Service at the bar attached to the hotel overall is lacking. Jose was lovely, however.
於 2024 年 2 月住了 3 晚
Matthew Meizinger 於 2024年2月15日回覆
Dear Audrey,Thank you for your review.I am so glad you had such a wonderful stay with us.I will most certainly share your note with Nelson and Jose, we are so lucky to have both of them.Warmest Regards,Matt

10/10 有夠讚

Devin

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything about the Beekman was outstanding. We had a great weekend in the city and barely felt the need to leave the e building. Cocktails and service at the bar room were great and dinner at Gratin made for a super memorable birthday celebration. Thank you Beekman!!! We’ll be back.
於 2024 年 1 月住了 1 晚
Matthew Meizinger 於 2024年2月15日回覆
Dear Devin,Thank you for your review.So happy to hear you had a perfect weekend getaway for your birthday celebration!What more do you need than delicious cocktails at the Bar Room, and an excellent dinner at Le Gratin. Thanks for coming to celebrate with us. We look forward to welcoming you back very soon.Warmest Regards,Matt

8/10 不錯哦

Shunichi，Bunkyo-ku

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good location
於 2023 年 12 月住了 1 晚
Matthew Meizinger 於 2024年2月15日回覆
Dear Shunichi,Thank you for your review.We hope to have the opportunity to welcome you back very soon.Warmest Regards,Matthew Meizinger

10/10 有夠讚

Shawn

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Matthew Meizinger 於 2024年2月15日回覆
Dear Shawn,Thank you for your review.We hope to have the opportunity to welcome you back very soon.Warmest Regards,Matthew Meizinger

10/10 有夠讚

Jane

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The Beekman was a luxurious experience. The lovely decor and professional staff made us feel at home. And not to mention dining at The Le Gratin was magnificent.
於 2024 年 1 月住了 1 晚
Matthew Meizinger 於 2024年2月15日回覆
Dear Jane,Thank you for your review.I am so glad to hear you had such a lovely experience with us. It is always so nice to hear how wonderful of a job our entire staff did to make our guests feel at home.We hope to welcome you back very soon.Warmest Regards,Matt

8/10 不錯哦

Sausan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great Vibe!!
於 2024 年 1 月住了 3 晚
Matthew Meizinger 於 2024年2月15日回覆
Dear Sausan,So happy to hear you loved the vibe of our hotel.We hope to welcome you back very soon.Warmest Regards,Matt

10/10 有夠讚

Michael

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Matthew Meizinger 於 2024年2月15日回覆
Dear Michael,Thank you for your review.We hope to welcome you back in the near future.Warmest Regards,Matt

8/10 不錯哦

Hassan

團體旅遊
Everything was great except the one of the front desk staff. Skinny lady with dark long hair. She check me in and check me out and didn’t explain a thing. I was shocked she asked for another $300 even though I booked online and she didn’t explain what it was for. I was hoping someone else checked me in and out.
於 2024 年 1 月住了 2 晚
Matthew Meizinger 於 2024年2月15日回覆
Dear Hassan,Thank you for taking the time to review your stay with us.I am so sorry to hear we did not exceed your expectations with us. I have shared your feedback with our front office team to ensure we are always providing a warm welcome, and thoroughly explaining all of the amenities at check-in.We hope to have the opportunity to welcome you back very soon.

8/10 不錯哦

Jennifer

喜歡：整潔度、住宿環境和硬體和客房舒適度
Cream is important!!
Here’s the crazy thing…an upscale hotel prior to 8 am was completely out of cream for guest coffee! Even went into the fancy hotel restaurant and they were completely out—none to be found. Thats just unacceptable for any luxury hotel.
於 2024 年 1 月住了 2 晚
Matthew Meizinger 於 2024年2月15日回覆
Dear Jennifer,Thank you for your review.I apologize for the issue of not having cream for coffee during our complimentary coffee service in the morning. I agree this is certainly not acceptable, and I have reviewed this with our Food & Beverage Leadership team to ensure this does not happen again.Warmest Regards,Matt

10/10 有夠讚

Bruce

於 2024 年 1 月住了 1 晚
Matthew Meizinger 於 2024年2月15日回覆
Dear Bruce,Thank you for your 5 Star review!We hope to have the opportunity to welcome you back very soon.Warmest Regards,Matt

8/10 不錯哦

glyn

於 2024 年 1 月住了 1 晚
Matthew Meizinger 於 2024年2月15日回覆
Dear glyn,Thank you for your review.We hope to have the opportunity to welcome you back very soon.Warmest Regards,Matthew Meizinger

10/10 有夠讚

Michelle

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Matt Meizinger 於 2024年2月15日回覆
Dear Michelle,Thank you for your 5 Star review!We hope to have the opportunity to welcome you back in the future.Warmest Regards,Matt Meizinger

10/10 有夠讚

Alexa，Flushing

於 2023 年 12 月住了 1 晚
Matt Meizinger 於 2024年2月15日回覆
Dear Alexa,Thank you for your 5 Star review!We hope to welcome you back in the near future.Warmest Regards,Matt Meizinger

10/10 有夠讚

Barbara

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
Matt Meizinger 於 2024年2月15日回覆
Dear Barbara,Thank you for your review.We hope to have the opportunity to welcome you back in the near future.Warmest Regards,Matt Meizinger

10/10 有夠讚

John

喜歡：整潔度、員工素質和住宿環境和硬體
Fantastic stay
於 2023 年 12 月住了 2 晚
Matt Meizinger 於 2024年2月15日回覆
Dear John,Thank you for your 5 Star review!We hope to have the opportunity to welcome you back very soon.Warmest Regards,Matt

10/10 有夠讚

Elizabeth

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Such a unique hotel with open atrium architecture. The service was wonderful, the room was a nice size and bed was comfy. Kitschy design with antiques. Bar area and foods were delicious. Excellent room service.
於 2023 年 12 月住了 4 晚
Matthew Meizinger 於 2024年2月15日回覆
Dear Elizabeth,Thank you for your review.I am so glad to hear you enjoyed our hotel, and stunning atrium. We hope to welcome you back to The Beekman very soon.Warmest Regards,Matt

10/10 有夠讚

Joshua，Sugar Land

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic decor and friendly staff.
於 2023 年 10 月住了 1 晚
Matthew Meizinger 於 2024年2月15日回覆
Dear Joshua,Thank you for your 5 Star review!I am so glad to hear you enjoyed our beautiful hotel, and fantastic decor. We hope to have the opportunity to welcome you back very soon.Warmest Regards,Matt

8/10 不錯哦

Marena，MIAMI

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This place is really aesthetic. It has an old school New York vibe which I liked. The actual ambiance of the hotel gives old money New York, especially the bar and restaurant they’re so cool and swanky. My room, however, did not. It wasn’t awful. But it wasn’t by any means luxe. But you get what you pay for. For $200 a night not too shabby.
於 2023 年 12 月住了 2 晚
Matthew Meizinger 於 2024年2月15日回覆
Dear Marena,Thank you so much for taking the time to review your stay with us. I am so glad to hear you enjoyed our beautiful Bar Room, it really is such a cool place for a drink and delicious food. I do apologize for the issue with your room.We do have various room types and configurations, some larger than other. We hope to have the opportunity to welcome you back very soon.Warmest Regards,Matt

6/10 一般般

Joel，Palmetto Bay

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Matt Meizinger 於 2024年2月15日回覆
Dear Joel,Thank you for your review.We hope to have the opportunity to welcome you back in the future.Warmest Regards,Matt Meizinger

10/10 有夠讚

Lisette

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The Hotel was so welcoming and lovely! We had a wonderful time.
於 2023 年 12 月住了 1 晚
Matthew Meizinger 於 2024年2月15日回覆
Dear Lisette,Thank you for your review!So happy to hear you had such a wonderful time.We hope to welcome you back very soon.Warmest Regards,Matt Meizinger

8/10 不錯哦

Nicholas

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚
Matthew Meizinger 於 2024年2月15日回覆
Dear Nicholas,Thank you for your review.We hope to have the opportunity to welcome you back in the future.Warmest Regards,Matthew Meizinger