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廣場飯店 - 時代廣場的評分

3 out of 5
廣場飯店 - 時代廣場
226 W 50th St, New York, NY

評論

7.4

不錯哦

10 分，有夠讚；1002 則評論中有 337 則" "
8 分，不錯哦；1002 則評論中有 308 則" "
6 分，一般般；1002 則評論中有 166 則" "
4 分，不太好；1002 則評論中有 98 則" "
2 分，很糟糕；1002 則評論中有 93 則" "

8.0/10

整潔度

8.2/10

員工素質

6.8/10

設施服務

7.2/10

住宿環境和硬體

7.0/10

環保程度

評論

8/10 不錯哦

Fong-Yu

喜歡：整潔度、員工素質和設施服務
The location is perfectly located in the centre of business / entertainment / culture hub of Manhattan. All transportation choices -- bus, subway, bike, taxi, train, greyhound, ... are very close.
於 2022 年 6 月住了 3 晚
Square Hotel at Times Square Guest Relations Team 於 2022年7月12日回覆
Dear Fong-Yu, Thank you for your wonderful feedback, we are so happy to hear that you enjoyed your stay at the Square Hotel in Times Square! We look forward to welcoming you back in the future.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 1 晚
Hotel Manager 於 2019年8月24日回覆
Dear guest, Thank you for staying with us and for your review. Looking forward to your return.

10/10 有夠讚

Anastaija

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 1 晚

8/10 不錯哦

Jesel

於 2023 年 7 月住了 4 晚

10/10 有夠讚

Betty

於 2023 年 6 月住了 1 晚

4/10 不太好

Lida

於 2023 年 6 月住了 2 晚

8/10 不錯哦

Glennys

喜歡：整潔度和員工素質
The hotel was good. Lighting is definitely an issue in the rooms.very dark but it’s in a great location to see everything. Staff were very helpful.
於 2023 年 6 月住了 3 晚

2/10 很糟糕

emily

於 2023 年 5 月住了 4 晚

6/10 一般般

Cristiana

於 2023 年 5 月住了 1 晚

2/10 很糟糕

Nancy

於 2023 年 5 月住了 4 晚

8/10 不錯哦

Sarmen

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 5 月住了 1 晚

10/10 有夠讚

Andrea

於 2023 年 5 月住了 7 晚

2/10 很糟糕

June

於 2023 年 5 月住了 4 晚

4/10 不太好

Sandy

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體

2/10 很糟糕

Nate

I was traveling with students with 4 total rooms. When i called to confirm our stay the day before I was told by the person who answered that that the hotel was closed as of the previous afternoon. I DID NOT RECEIVE ANY PRIOR NOTIFICATION FROM EITHER THE HOTEL OR EXPEDIA. After more than 90 minutes Expedia was able to rebook the rooms in a hotel that was in a good location, but was not as noce as was indicated in the previous booking or the second booking website
於 2023 年 4 月住了 3 晚

10/10 有夠讚

Discovering

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved it! Quiet, clean and affordable
於 2023 年 4 月住了 1 晚

6/10 一般般

BILLY

情侶出遊
喜歡：員工素質和設施服務
不喜歡：整潔度
Listen...it's a real great convenient spot to stay. I don't really mind that the sheets weren't changed—they just made the bed—or that the candy wrapper I left on the night stand was swept under the bed. I was confused why no one told me that the hotel would unlock my room for an engineer to come in within the few hours that I left for dinner to remove my deadbolt. I came back trying to secure my room for my own personal safety and could not do so. The point of a lock is so that I could prevent strangers from using the hotel key card to creep up on me while I'm asleep. What was even more unsettling was that a tall man in a black suit who I have never seen before, knocked on my hotel door minutes after I went down to the lobby to ask about my deadbolt "assure me that he is watching the floor". During my conversation with staff at the lobby, they found out that the e-mail I had written down on file during my check-in was also entered into the system incorrectly. Even after the staff corrected the e-mail telling me that they would investigate, I have no follow up on the incident by any staff or hotel e-mails. Personally, I wouldn't bothering helping out either but any contact would have been nice. Great experience overall. Take nothing from my experience, except the fact that I do think it's a great hotel with friendly service. Be vigilant of your surroundings so that you and your belongings don't go missing. If you're looking for a cheap place to sleep this is it.

8/10 不錯哦

James

情侶出遊, 商務旅客
喜歡：整潔度、設施服務和住宿環境和硬體
Overall the property was great except that it was very loud all the time and the walls are thin
於 2023 年 4 月住了 3 晚

6/10 一般般

Janine

於 2023 年 4 月住了 2 晚

6/10 一般般

Maria

情侶出遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
Staff was excellent and accommodating. Property needs updating.
於 2023 年 4 月住了 2 晚

2/10 很糟糕

Shresht

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Unclean rooms, leaky washroom/shower, smelly carpet. Friendly engineers/cleaners but other staff rude.
於 2023 年 4 月住了 2 晚

8/10 不錯哦

Melysa

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
I enjoyed my stay at Square Hotel, Only thing missing was a Fridge to keep my food from spoiling. Other then that Staff was very helpful during my stay. Thank you!
於 2023 年 4 月住了 2 晚

2/10 很糟糕

Anca

於 2023 年 4 月住了 1 晚

10/10 有夠讚

Brenda

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Ideal location for a stay in New York. Friendly staff, clean hotel.
於 2023 年 4 月住了 4 晚

10/10 有夠讚

Ciro

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 4 月住了 4 晚

10/10 有夠讚

Torielle

於 2023 年 4 月住了 4 晚

10/10 有夠讚

Ahnaf Tahmid

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 4 月住了 1 晚

10/10 有夠讚

Katherine

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We booked this hotel based on the reviews we had read that said it was excellent. And those reviews were accurate. The location is fantastic. You can walk to the MOMA, Central Park and Times Square from here plus there are multiple subway stations nearby so you can go anywhere. The hotel restaurant and bar are also excellent too. The staff was super friendly and accommodating, as we were there earlier than check-in time. For the price, you won’t find better than this place. Finally, the rooms were bigger than we expected. We have been coming to the city for years and have seen smaller rooms.
於 2023 年 4 月住了 3 晚

6/10 一般般

Angwara

情侶出遊, 家庭旅遊
不喜歡：設施服務和住宿環境和硬體
-
於 2023 年 4 月住了 2 晚

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location, overall good stay
Room was small but comfortable and adequate for our purposes. The location was perfect, as we were in NYC to see Wicked, which is playing at the Gershwin, right across the street from the hotel. The only issue we encountered was that the cleaning staff attempted to open the door while we were sleeping.
於 2023 年 4 月住了 1 晚
Cristaly Tavarez 於 2023年4月22日回覆
Thank you for sharing your great feedback regarding your recent stay at Square Hotel at Times Square! It's pleasing to hear you enjoyed your stay and our location was a great fit for your visit. I do apologize for the inconvenience, I can assure you that this is highly unusual and not reflective of our standards. I'll share your comments with the housekeeping team to prevent it from happening again. Warm regards,

4/10 不太好

Catherine

於 2023 年 4 月住了 3 晚

6/10 一般般

Namoi

情侶出遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
Staff is friendly during check in. The place itself is pretty shabby. The room is small and the air condition smell moldy. It was around 50 degrees outside but it still felt warm inside because they have the ac setting locked. It works for 2 seconds then stops. It felt stuffy.
於 2023 年 4 月住了 1 晚
Cristaly Tavarez 於 2023年4月22日回覆
Hello Namoi, Thank you for your detailed feedback. We apologize our hotel did not meet your expectations and assure you that we use all of our reviews as an opportunity to improve our product and hotel. We hope to welcome you back in the future and provide and more enjoyable experience.Warm regards,

10/10 有夠讚

Robert

喜歡：整潔度、員工素質和住宿環境和硬體
Good central location
於 2023 年 4 月住了 1 晚
Cristaly Tavarez 於 2023年4月21日回覆
Thank you for the fabulous review, Robert! We're delighted to hear our hotel prime location exceeded your expectations. We look forward to hosting you again soon!Best regards,

8/10 不錯哦

Doreen

於 2023 年 4 月住了 1 晚
Cr 於 2023年4月22日回覆
Thank you for rating us, Doreen! We'd love to host you again in the near future. Warm regards,

10/10 有夠讚

Yumi，New York

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Needed to stay overnight for work. Good location, quiet on weeknights. Small but has everything I needed for one night.
於 2023 年 4 月住了 1 晚
Cristaly Tavarez 於 2023年4月21日回覆
Thank you for the amazing review, Yumi! We're delighted to hear our hotel exceeded your expectations. We look forward to hosting you again soon!Best regards,

8/10 不錯哦

LUZ DEL

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2023 年 4 月住了 2 晚
Cristaly Tavarez 於 2023年4月21日回覆
Thank you for rating us, Luz Del! We're delighted to learn our hotel exceeded your expectations. We look forward to hosting you again soon!Best regards,

10/10 有夠讚

Davis

家庭旅遊
Amazing Service
於 2023 年 4 月住了 2 晚
Cristaly Tavarez 於 2023年4月21日回覆
Thank you for the fabulous review, Davis! We're delighted to hear our amazing service exceeded your expectations. We look forward to hosting you again soon!Best regards,

10/10 有夠讚

John，Valencia

於 2023 年 4 月住了 3 晚

8/10 不錯哦

kristen

於 2023 年 4 月住了 2 晚
Cristaly Tavarez 於 2023年4月21日回覆
Thank you for rating us, Kristen! We're delighted to learn our hotel exceeded your expectations. We look forward to hosting you again soon!Best regards,

10/10 有夠讚

Dr. David

於 2023 年 4 月住了 4 晚
Cristaly Tavarez 於 2023年4月21日回覆
Thank you for rating us, Dr. David! We're delighted to hear our hotel exceeded your expectations. We look forward to hosting you again soon!Best regards,

10/10 有夠讚

Nina

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We stayed 2 nights and the hotel was clean. The room was a little small, but its New York. Every time we walked in someone greeted us and made sure we had water to drink when we left out. Dahlia was AMAZING!!!!! I would stay again due to her outstanding customer service. Look its not a large, or foir seasons hotel so do not expect that, but Dahlia makes up for it with her smile and how accommodating she was. I like smaller hotels and staying in a hotel woth 20 or evn 40 floors is a no for me, but if you want a nice boutique hotel that is clean, this is it!
於 2023 年 4 月住了 3 晚
Cristaly Tavarez 於 2023年4月17日回覆
Hello Nina!Thank you for your wonderful review. The best part of our hotel is our colleagues and they will be commended for a job well done. We are thrilled you enjoyed your experience with us and we hope to welcome you back in the future!Best regards,

10/10 有夠讚

Peter

於 2023 年 4 月住了 1 晚
Cristaly Tavarez 於 2023年4月21日回覆
Thank you for rating us, Peter! We're delighted to see our hotel exceeded your expectations. We look forward to hosting you again soon!Best regards,

8/10 不錯哦

Kelly

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very close to everything! Staff is super nice and accommodating. Jalepeno martini at the bar is amazing!
於 2023 年 4 月住了 3 晚
Cristaly Tavarez 於 2023年4月21日回覆
Thank you for the fabulous review, Kelly! We're delighted to hear our hotel location, staff, and our bar Jalepeno Martini exceeded your expectations. We look forward to hosting you again soon!Best regards,

8/10 不錯哦

David

團體旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Liked the Coffee at reception in morning
於 2023 年 4 月住了 4 晚
Cristaly Tavarez 於 2023年4月17日回覆
Hi David!Thank you for the fabulous review regarding your recent stay at The Square! We're delighted you enjoyed our coffee at reception. We look forward to hosting you again soon!Best regards,

10/10 有夠讚

Ashley

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very cute
於 2023 年 4 月住了 2 晚
Cristaly Tavarez 於 2023年4月15日回覆
Thank you for the fabulous review, Ashley! We're delighted to hear our hotel exceeded your expectations. We look forward to hosting you again soon!Best regards,

8/10 不錯哦

Sarah

家庭旅遊
喜歡：整潔度
I liked how close to Broadway it was, and a parking garage located so close. I didn't like that they didn't have accommodations for the stay. Breakfast, forks, straws, napkins... Etc.
於 2023 年 4 月住了 1 晚
Cristaly Tavarez 於 2023年4月13日回覆
Hi Sarah! Thank you for sharing your great feedback regarding your recent stay.It is always a pleasure to receive such positive feedback and I will be delighted to share your kind feedback with our team so we may improve moving forward. Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future.Best regards,

10/10 有夠讚

Francis

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lieu
於 2023 年 4 月住了 3 晚
Cristaly Tavarez 於 2023年4月11日回覆
Thank you for rating us, Francis. I'm glad you enjoyed our location. We'd love to host you again in the near future. Warmest regards,

6/10 一般般

Larry

情侶出遊
喜歡：整潔度和員工素質
The location is excellent for shopping, within walking distance of the various theaters and the subway is at the corner. The staff is pleasant and helpful. On the negative side, there is a lot of street noise and bright lights because of the theater on the opposite side of the street, the desk chair is too big for the size of room, there are not enough pillows for the size of the bed, and a small refrigerator would be nice. Also, the cable options are very limited with no News channel available.
於 2023 年 4 月住了 5 晚
Cristaly Tavarez 於 2023年4月11日回覆
Larry, thank you for sharing your thoughts regarding your recent stay at Square Hotel at Times Square. While I'm glad our hotel location was a great fit for you to go shopping and felt so well taken care by our team I'm disappointed to hear that you didn't have a fully comfortable experience. We understand your frustration about the issues in your room-- that is unacceptable and we will be sure to address them. We do hope you'll consider giving us another chance as the conditions you describe don't reflect our standards. We'd love to show you our best in the future.Warmest regards,

10/10 有夠讚

katty

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is very near to times square. It is quiet and the personnel were friendly and helpful.
於 2023 年 4 月住了 2 晚
Cristaly Tavarez 於 2023年4月11日回覆
Thank you for the fabulous review, Katty!We're delighted you enjoyed your stay at Square Hotel at Times Square so much! I'm thrilled to know our calm atmosphere, clean rooms and friendly staff exceeded your expectations. We look forward to hosting you again soon!Best regards,

10/10 有夠讚

Walfredo

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Luego de haber leido otras opiniones del hotel en las redes tenia un poco de temor de quedarme en el hotel pero luego de haberme hospedado con mi esposa tuvimos una experiencia muy buena. El servicio del personal, la limpieza en general todo perfecto. Volvemos
於 2023 年 4 月住了 3 晚
Cristaly Tavarez 於 2023年4月11日回覆
Thank you for this lovely review, Walfredo! I'm delighted you enjoyed your stay with us.I'm thrilled to know we could provide such a pleasant experience for you & your wife, and felt so well taken care by our team. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Square Hotel at Times Square. We'd like to share an even better experience with you soon.Best regards,