The location is perfect. One receptionist is ?very aggressive. Your hotel should definitely improves the training of the receptionists, or I am not staying here anymore.
room was not cleaned well. hair was left over the entire room from previous guest. lighting in room was very poor. switched rooms and lighting was still poor. didn't have frig in 2nd room. walls are thin so you can hear other rooms. didn't receive ice bags in both rooms. main bathrooms in lobby never had hand soap, even after informing staff that the bathrooms didn't have soap.
Heather
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Spirit
家庭旅遊
2025 年 7 月 16 日
喜歡:整潔度、設施服務和住宿環境和硬體
It was in a fantastic location. And easy to navigate to.
Spirit
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Tonya
家庭旅遊
2025 年 7 月 16 日
喜歡:設施服務和住宿環境和硬體
Location was great. Room a bit cramped, our safe didn’t work the entire time, and bathroom needed some work. But honestly, would stay again as the location was so close to everything.
Tonya
於 2025 年 7 月住了 4 晚
8/10 不錯哦
Pedro
家庭旅遊
2025 年 7 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Le falta le den mantenimiento a las habitaciones
Pedro
於 2025 年 6 月住了 6 晚
2/10 很糟糕
Stephen
2025 年 7 月 15 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I will never stay here again. Perfect lo ation, but rude staff. The cleaning staff was great. Everyone e
Stephen
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Edward
團體旅遊
2025 年 7 月 15 日
喜歡:整潔度
Perfect location. I recommend it
Edward
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Kevin
團體旅遊, 家庭旅遊
2025 年 7 月 15 日
喜歡:整潔度、設施服務和住宿環境和硬體
It was nice, quiet, and clean but the hotel mangers are absolutely the most unprofessional I’ve ever dealt with. The hotel had a new computer system and had no idea who was in what room and what rooms were available so we didn’t get the room we booked and were offered no refund until MULTIPLE calls to the hotel and Expedia and then FINALLY after almost 3 weeks of fighting and arguing we got 1 nights refund although we were told we would get our whole trip refunded which we didn’t ask for or expect but deserved something due to the complete lies and horrific service
Kevin
於 2025 年 6 月住了 3 晚
2/10 很糟糕
Jeffrey
2025 年 7 月 15 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Gave us cheaper room, didn’t refund the difference. Didn’t let us check in until 830pm and we arrived at 4pm. Terrible customer service, they said they would refund the difference in the room rate since we paid for more expensive room. They didn’t refund anything
Jeffrey
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Mark
2025 年 7 月 15 日
喜歡:整潔度、設施服務和住宿環境和硬體
Mark
於 2025 年 6 月住了 2 晚
6/10 一般般
James
2025 年 7 月 14 日
Located close to Central Park
James
於 2025 年 7 月住了 4 晚
4/10 不太好
Seydou Sada
2025 年 7 月 14 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Globalement insatisfait
Seydou Sada
於 2025 年 7 月住了 1 晚
4/10 不太好
Luis
團體旅遊
2025 年 7 月 13 日
不喜歡:設施服務
Employees were very rude and didn’t want to be there. For the price you pay you’d think this place was upscale customer service but they treat you like I’m a motel.
Luis
於 2025 年 7 月住了 3 晚
10/10 有夠讚
MODESTO
親子旅遊
2025 年 7 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean, comfortable, great location!!
MODESTO
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Andrea
2025 年 7 月 12 日
喜歡:整潔度、設施服務和住宿環境和硬體
Friendly staff, great location close to everything, quiet, clean, perfect.
Andrea
於 2025 年 6 月住了 2 晚
6/10 一般般
Matthew
家庭旅遊
2025 年 7 月 12 日
喜歡:整潔度和設施服務
Family of 4 from Australia. Hotel was located close to lots of amenities, central park and times square wasn't too far either.
Check in wasn't until 4pm which was inconvenient for a lot of travelers and often very long lines to check in. The lifts were an issues as only 1 or 2 were working at any one time which caused most people to line up to get to their rooms.
Rooms size was good for NYC and sheets and bedding was clean. Carpets and bathrooms were a little dated. No local tv (only hotel TV only). Did come with a smaller fridge which was helpful.
Very good small convenience store almost next door which was great for snacks, cerals, pizza, sandwiches etc
Matthew
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Yass
情侶出遊, 團體旅遊, 家庭旅遊, 親子旅遊
2025 年 7 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Best value and location
Yass
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Maximiano,McAllen
家庭旅遊
2025 年 7 月 11 日
喜歡:整潔度、設施服務和住宿環境和硬體
The Hotel was a great location, really close to Central Park
Maximiano
於 2025 年 7 月住了 4 晚
2/10 很糟糕
Francisco,San Mateo
2025 年 7 月 10 日
喜歡:整潔度和住宿環境和硬體
The hotel was overbooked and they sent us to a another hotel for the first night, but after hours of chaos, lack of communication, and confusion. I arrived late at 1:15 AM and was finally going to sleep elsewhere at 5 AM!!!