露台/庭院
查看供應情況

奧米伯沙爾廣場飯店的評分

4 out of 5
奧米伯沙爾廣場飯店
21 E 52nd Street, New York, NY

評論

9.2

太棒了

10 分，有夠讚；1076 則評論中有 795 則" "
8 分，不錯哦；1076 則評論中有 181 則" "
6 分，一般般；1076 則評論中有 59 則" "
4 分，不太好；1076 則評論中有 25 則" "
2 分，很糟糕；1076 則評論中有 16 則" "

9.6/10

整潔度

9.4/10

員工素質

8.8/10

設施服務

9.4/10

住宿環境和硬體

9.2/10

環保程度

評論

8/10 不錯哦

David

商務旅客
喜歡：整潔度和設施服務
Good central property. Dated though in terms of decor.
於 2024 年 4 月住了 2 晚
Jack 於 2024年5月1日回覆
Thank you for your feedback.

8/10 不錯哦

Benjamin

於 2024 年 4 月住了 2 晚
Jack 於 2024年4月30日回覆
Thank you.

10/10 有夠讚

Jeff

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing hotel and a great location for the subway and bus. Service was top notch. Would recommend
於 2024 年 4 月住了 2 晚
Jack 於 2024年4月29日回覆
Thank you for your thoughtful review.

10/10 有夠讚

Rodrigo

喜歡：員工素質和住宿環境和硬體
Great
於 2024 年 4 月住了 1 晚
Jack 於 2024年4月29日回覆
Thank you.

8/10 不錯哦

Kari

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Jack 於 2024年4月30日回覆
Thank you.

10/10 有夠讚

Jill

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff were very helpful and welcoming. Our room was clean and comfortable. We will definitely return.
於 2024 年 4 月住了 2 晚
Jack 於 2024年4月29日回覆
Thank you for your positive feedback.

10/10 有夠讚

Richard

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Quiet. Clean. Great staff
於 2024 年 4 月住了 1 晚
Jack 於 2024年4月28日回覆
Thank you.

10/10 有夠讚

Katherine

喜歡：整潔度和員工素質
於 2024 年 4 月住了 1 晚
Omni Berkshire 於 2024年4月29日回覆
Dear Katherine,Thank you for your honest review and appreciate the amazing feedback. We are pleased you enjoyed your stay!

10/10 有夠讚

Kat

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We stayed here for my mums birthday weekend. it was clean, she raved about how friendly the staff are, but importantly, its very conveniently located. We walked to almost everything. We would definitely stay again!
於 2024 年 4 月住了 2 晚
Omni Berkshire 於 2024年4月28日回覆
Dear KatThank you for your honest review and appreciate the amazing feedback. We are pleased that you enjoyed your stay and hope you return soon for another great visit!

10/10 有夠讚

Adrienne

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very happy with our room, the staff were very helpful and friendly. Overall, a great location and would book the hotel again!
於 2024 年 4 月住了 2 晚
Front Office Team 於 2024年4月26日回覆
Thank you for your reveiw.

10/10 有夠讚

Garry

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel for the money in Manhattan. The staff is wonderful and accommodating. Rooms are nice size. Large bathrooms. Great location. A real find in NYC.
於 2024 年 4 月住了 4 晚
Jack 於 2024年4月24日回覆
Thank you for your thoughtful review.

10/10 有夠讚

Effie，Collingswood

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Omni Berskshire is a great boutique hotel in NYC very close to 30 Rock, also great since we were going to the Saturday Night Live taping. Valet Parking -- parking garage is a block down the street, so make sure you have all your belongings out of your car when you valet.
於 2024 年 3 月住了 1 晚
Daniel 於 2024年4月24日回覆
Thank you for the kind review!

10/10 有夠讚

Joshua

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Jack 於 2024年4月24日回覆
Thank you.

10/10 有夠讚

Katharine

團體旅遊
Lovely hotel
於 2024 年 4 月住了 3 晚
Front Office 於 2024年4月22日回覆
Thank you for your review.

10/10 有夠讚

Anne

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great service, clean rooms, good location.
於 2024 年 4 月住了 3 晚
Front Office 於 2024年4月22日回覆
Thank you for your review.

4/10 不太好

Konstantinos，Chevy Chase

親子旅遊
Not well preserved. Room amenities pooor.
於 2024 年 4 月住了 3 晚
Jack 於 2024年4月20日回覆
I am sorry to hear that your stay did not reflect the Omni standard.

10/10 有夠讚

Kim

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location!!
於 2024 年 4 月住了 2 晚
Omni Berkshire 於 2024年4月19日回覆
Dear Kim,Thank you for your honest review and appreciate the great feedback. We are pleased you enjoyed your stay and hope you return for another visit.

10/10 有夠讚

Melissa

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Such a nice hotel in a very convenient , safe area. We stay here a lot when traveling to New York. Also the bar is a nice meeting spot.
於 2024 年 4 月住了 1 晚
Jack 於 2024年4月15日回覆
Thank you for your thoughtful feedback.

10/10 有夠讚

Maryn

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was great and gave us good recommendations for food. Lenny the doorman was friendly and helpful Room was ready when we checked in at 11:00am
於 2024 年 4 月住了 1 晚
Omni Berkshire 於 2024年4月15日回覆
Dear MarynThank you for your honest review and appreciate your amazing feedback! We are pleased to hear that you enjoyed your stay. We hope you return soon for another great visit!

10/10 有夠讚

Jamie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Perfect stay for a quick trip to NYC! Very convenient and walkable to popular destinations. The bed was very comfortable and the room was extremely quiet. I did not hear any noise outside in the hallway or above us upstairs or outside the windows. It was perfect!
於 2024 年 4 月住了 3 晚
Jack 於 2024年4月15日回覆
Thank you for your thoughtful review!

10/10 有夠讚

Robert

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Real nice staff. Forgot my iphone charger and concierge charged for me. Staff at hotel bar and restaurant were great as was the food and drink. I had to extend my stay and they were able to accommodate and stay in same room at same price
於 2024 年 4 月住了 2 晚
Jack 於 2024年4月14日回覆
Thank you for your thoughtful review.

10/10 有夠讚

Cynthia

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Jack 於 2024年4月17日回覆
Thank you.

4/10 不太好

Shova Kanta

Not bad not much good
於 2024 年 4 月住了 3 晚
Omni Berkshire 於 2024年4月13日回覆
Dear Shova,Thank you for your honest review and appreciate the feedback. Please feel free to reach out to further discuss your stay or if anything is needed.

10/10 有夠讚

Sara

於 2024 年 4 月住了 1 晚
Jack 於 2024年5月1日回覆
Thank you.

6/10 一般般

Sandi

情侶出遊
不喜歡：員工素質
Room was clean and comfortable. We had a rough check in with computer issues that took several days to resolce
於 2024 年 4 月住了 1 晚
Jack 於 2024年4月10日回覆
Thank you for your review. Please come stay again, now that our systems are running at full capacity.

10/10 有夠讚

sandra

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff are amazing and made us feel right at home! Kudos to all the waitstaff in the breakfast bar❤️
於 2024 年 4 月住了 4 晚
Jack 於 2024年4月7日回覆
Thank you!

10/10 有夠讚

Jean，Eastchester

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Hotel staff went out of their way to make you feel welcome. Beautiful hotel. I would highly recommend
於 2024 年 4 月住了 1 晚
Jack 於 2024年4月7日回覆
Thank you!

2/10 很糟糕

michael

不喜歡：整潔度、員工素質和住宿環境和硬體
Hotel was so old I thought I was dead
於 2024 年 4 月住了 1 晚
Jack 於 2024年4月7日回覆
I am sorry to hear that your stay left more to be desired.

10/10 有夠讚

Saba

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent classy property
於 2024 年 3 月住了 1 晚
Front Office Team 於 2024年4月6日回覆
Thank you for your review.

8/10 不錯哦

Evangeline

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 4 晚
Omni Berkshire 於 2024年4月6日回覆
Dear Evangeline,Thank you for your honest review and appreciate your feedback. We do hope you return for another visit.

10/10 有夠讚

Inanc，Foster City

於 2024 年 3 月住了 5 晚
Omni Berkshire 於 2024年4月6日回覆
Dear Inanc,Thank you for your honest review and appreciate your feedback. We do hope you return for another visit.

10/10 有夠讚

Luis C

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The Omni Berkshire Place delivers a fantastic four-star experience with its prime location. Rooms are remarkably clean and well-maintained, promising a comfortable stay. Ideal for both leisure and business travelers, it offers sophistication and convenience.
於 2024 年 3 月住了 3 晚
Front Office 於 2024年4月5日回覆
Thank you for your review.

10/10 有夠讚

Rajmonda

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Front Office Team 於 2024年4月6日回覆
Thank you for your review.

2/10 很糟糕

Aline

喜歡：整潔度
We checked in, and were informed that they were having an issue and the manager would be opening the door of the rooms every single time due to an issue on their system. It took a while to get checked in, but not as bad as some other locations. The manager opened the door every single time for a couple days. It was not ideal but it was ok. I just wished they had informed us, about being in the middle of a cyberattack!!!! I had to provide my drivers license, credit card info after they knew what had happened…... Luckily, I made the reservation through Expedia and I am hoping my payment information prior to the incident is safe, but I am concerned the info ptovided after checked in. On another episode, the concierge scheduled our car ride to the airport at 3 am at the wrong day, so I woke up with the driver text in the middle of the wrong night. We had no tv during the entire stay with 2 kids due to their “issue” meaning cyberattack. So, not the best stay! No discount, nothing to compensate the headache… Next time, be honest and inform your guests, that way, I could have made the decision to try to find a different accommodation or stay at the hotel, but at least it would have been my choice. They did not disclosure what had happened, we stay there for 6 days. I found out through the news at the airport on our way back home. The location of the hotel is great, just don’t go during a cyberattack because you would not even have a tv in your room.
於 2024 年 3 月住了 6 晚
Jack 於 2024年4月9日回覆
Hello Aline. I am sorry to hear that your stay was impacted by the unprecedented situation: your feedback is valued. Please reach out when you book with us again so we can make up for this unpleasant stay. I would love to extend a suite upgrade if availability permits.

10/10 有夠讚

jon

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great
於 2024 年 3 月住了 7 晚
Jack 於 2024年4月3日回覆
Thank you.

10/10 有夠讚

Larry

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We loved everything about this property. No issues at all.
於 2024 年 3 月住了 4 晚
Jack 於 2024年4月3日回覆
Thank you,

4/10 不太好

Hoda

家庭旅遊
喜歡：整潔度
不喜歡：員工素質和設施服務
Great area but service was bad. Their commuter system was down and the way they handled the situation was terrible. Expected more from Omni.
於 2024 年 3 月住了 3 晚
Jack 於 2024年4月2日回覆
I am sorry your stay did not go as expected during our unprecedented situation.

10/10 有夠讚

Lesia

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Check-in was quick and easy, with an hour earlier availability confirmed upon arrival. The breakfast options were outstanding and my spiced granola was memorable.
於 2024 年 3 月住了 2 晚
Jack 於 2024年4月1日回覆
Thank you.

2/10 很糟糕

Neena

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Jack 於 2024年4月2日回覆
We are sorry to hear your stay left more to be desired.

6/10 一般般

Ruby

家庭旅遊
喜歡：整潔度
Clean and felt safe, the fitness facilities were clean and functional
於 2024 年 3 月住了 3 晚
Omni Berkshire 於 2024年4月12日回覆
Dear Ruby,Thank you for you for your honest review and appreciate the feedback. We are pleased to hear that you enjoyed your stay, and hope you return for another visit.

10/10 有夠讚

Cynthia

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Everyone friendly. Room was comfortable and clean.
於 2024 年 3 月住了 1 晚
Jack 於 2024年4月1日回覆
Thank you.

10/10 有夠讚

Wendy I

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
A perfect location for a New York visit. Lovely and helpful staff. Very comfortable accommodations.
於 2024 年 3 月住了 4 晚
Jack 於 2024年4月1日回覆
Thank you.

10/10 有夠讚

lekan

喜歡：整潔度、員工素質和住宿環境和硬體
Centrally located with the friendliest staff!
於 2024 年 3 月住了 3 晚
Jack 於 2024年4月1日回覆
Thank you.

10/10 有夠讚

Abigail

Hi
於 2024 年 3 月住了 2 晚
Jack 於 2024年3月27日回覆
Thank you.

10/10 有夠讚

Chunyu

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Really nice place to stay
於 2024 年 3 月住了 4 晚
Jack 於 2024年3月25日回覆
Thank you.

8/10 不錯哦

Edgar，Santo Domingo Este

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
El restaurante y room service lo cierran durante unas horas y eso es bastante inconveniente !!!
於 2024 年 3 月住了 4 晚
Jack 於 2024年3月25日回覆
Thank you.

8/10 不錯哦

Melissa

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Jack 於 2024年3月26日回覆
Thank you.

8/10 不錯哦

Debra

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great property. Lady checking us in wasn’t a 10 in welcoming. Maybe like 5
於 2024 年 3 月住了 1 晚
Jack 於 2024年3月25日回覆
Thank you.

8/10 不錯哦

Pamela

於 2024 年 3 月住了 2 晚
Front Office Team 於 2024年4月14日回覆
Thank you for your review.

10/10 有夠讚

Jackie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Omni Berkshire 於 2024年3月26日回覆
Dear Jackie,Thank you for your amazing review. We hope you enjoyed your visit and return soon for another stay!