客房景觀

紐約市中心千禧飯店的評分

4 out of 5
紐約市中心千禧飯店
55 Church Street, New York, NY

評論

7.4

不錯哦

10 分,有夠讚;2318 則評論中有 946 則" "
8 分,不錯哦;2318 則評論中有 498 則" "
6 分,一般般;2318 則評論中有 357 則" "
4 分,不太好;2318 則評論中有 246 則" "
2 分,很糟糕;2318 則評論中有 271 則" "

7.8/10

整潔度

8.0/10

員工素質

6.8/10

設施服務

7.2/10

住宿環境和硬體

7.4/10

環保程度

評論

8/10 不錯哦

lijun

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月13日回覆
Lijun, thank you for choosing the Millennium Downtown New York and sharing your rating on Expedia. It's great to see that you enjoyed your stay. We aim to provide a high level of service and hope to welcome you back again in the future.

2/10 很糟糕

Yubeifan

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The front desk people is rude and racist.
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年3月17日回覆
Hello,We are truly sorry for the experience you have received. Please contact us directly so that we can discuss your concerns further and work towards a resolution.Warm regards,

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Customer Service 於 2023年9月24日回覆
Thanks for the 8/10 rating!We're thrilled you enjoyed your time at Millennium Downtown New York so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

10/10 有夠讚

??

喜歡:整潔度、員工素質和住宿環境和硬體
great the staffs are patient
於 2023 年 8 月住了 3 晚
Customer Service 於 2023年8月22日回覆
We're delighted to know you found our team members at Millennium Downtown New York both patient and attentive. Thanks for your kind words and we hope to welcome you back soon.

10/10 有夠讚

xiaohong

於 2023 年 5 月住了 3 晚
Nalini 於 2023年6月7日回覆
Thank you for your feedback! :)

10/10 有夠讚

Xian

喜歡:整潔度、員工素質和住宿環境和硬體
Good location
於 2023 年 5 月住了 2 晚
Customer Service 於 2023年5月18日回覆
Xian, thank you for leaving us a 5 out of 5 rating, and for your kind words regarding our prime location! We look forward to seeing you again soon so we can share another exceptional experience with you at Millennium Downtown New York!

2/10 很糟糕

Zilue

團體旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
脏 老旧 服务不好
於 2023 年 2 月住了 3 晚
Customer Service 於 2023年2月23日回覆
感谢您的反馈,Zilue。我们很遗憾您与我们在一起的时间没有达到您的期望。我们坚持更高的标准,所以我们希望您能尽快给我们机会与您分享更积极的体验。

10/10 有夠讚

Mark

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel
Customer Service 於 2022年12月2日回覆
Thank you for the amazing rating, Mark!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Millennium Downtown New York soon!Thanks again for leaving your feedback!

10/10 有夠讚

??

喜歡:整潔度、員工素質和住宿環境和硬體
於 2022 年 10 月住了 2 晚

8/10 不錯哦

Jason,Gaithersburg

於 2022 年 3 月住了 1 晚

10/10 有夠讚

Roman

於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月30日回覆
Roman, it's wonderful to hear that your stay at Millennium Downtown New York resonated with you. Our team members are thrilled to receive your positive rating on Expedia. We eagerly look forward to your next visit!

10/10 有夠讚

Annemarie Margrith

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Very good hotel
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月28日回覆
Annemarie Margrith, it's wonderful to hear that you enjoyed your stay at Millennium Downtown New York. We truly appreciate your positive feedback and look forward to welcoming you back in the future.

8/10 不錯哦

orlanda,Smithtown

情侶出遊
喜歡:整潔度
Great views .nice area walkable to shopping areas and close to tourist atration
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月28日回覆
Orlanda, we're delighted you enjoyed the stunning vistas offered by Millennium Downtown New York and found our location convenient for both shopping and nearby tourist attractions. Thank you for taking the time to share your feedback and we look forward to welcoming you back soon.

2/10 很糟糕

spyridon

商務旅客
不喜歡:整潔度和住宿環境和硬體
mold in bathroom and everything is very dated and worn out furnishings
於 2024 年 4 月住了 4 晚
Customer Service 於 2024年4月25日回覆
Spyridon, we're disappointed to hear about your encounter with less than satisfactory conditions during your stay. The issue with your bathroom and the state of the furnishings does not represent the experience we strive to provide. We are always aiming to improve, and your feedback is invaluable in that process. Thank you for taking the time to share it with us.

10/10 有夠讚

Dwight

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月26日回覆
Dwight, it's wonderful to see your top score for Millennium Downtown New York! We appreciate your succinct feedback and look forward to welcoming you again in the future.

2/10 很糟糕

Mari

情侶出遊
不喜歡:整潔度和住宿環境和硬體
Small room with elevator noise inside room we can’t sleep good sooo noisy, They charge more than Expedia price without any additional service or facilities! So shame!!
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月25日回覆
Mari, it's regrettable to learn that your recent stay did not live up to your expectations. We sincerely apologize if you found the room to be not as spacious as desired and were bothered by disturbances. When it comes to pricing, we always strive to maintain transparency and feel sorry if this aspect did not come across clearly. Please know that our team members are available to explain any billing inquiries. We hope you'll consider giving us another opportunity to provide a more suitable and pleasing experience in the future.

8/10 不錯哦

Rozenia

情侶出遊
喜歡:員工素質和設施服務
It was so many things to do in walking things and places to eat. Transportation was easy and readily available. I didn’t like the fact that we had issues with the ac unit but otherwise everything else was amazing
於 2024 年 4 月住了 4 晚
Customer Service 於 2024年4月24日回覆
Rozenia, it's great to hear you enjoyed Millennium Downtown New York's convenient location and had a positive experience with local transportation. The team regrets any inconvenience with the air conditioning. They always strive to deliver a comfortable stay, so we're glad to have offered you a memorable experience despite this. Looking forward to welcoming you back for another amazing stay!

10/10 有夠讚

Adrian

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great Stay Really Enjoyed my self!
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月24日回覆
Adrian, it's great to hear that you had an enjoyable experience at the Millennium Downtown New York. We truly appreciate your feedback and look forward to the possibility of hosting you again in the future.

8/10 不錯哦

Michelle

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The view is beautiful
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月23日回覆
Michelle, it's delightful to know that you enjoyed the stunning vistas at Millennium Downtown New York. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay.

8/10 不錯哦

Earl,Falls Church

喜歡:整潔度和員工素質
不喜歡:設施服務
Hotel is showing its age and onsite amenities are slim. Staff, especially housekeeping, was excellent and very professional. The front desk accommodated a special request and exceeded my expectations. Location is unbeatable! Would stay again.
於 2024 年 4 月住了 4 晚
Customer Service 於 2024年4月22日回覆
Earl, it's wonderful to hear that the professionalism of our team members and our unbeatable location made your stay at the Millennium Downtown New York enjoyable. While we are proud of our hotel's ageless charm, be assured we are always working on updating our amenities. Your expectations and special requests are important to us, we're glad our front desk colleagues were able to exceed them. We can't wait to welcome you back for another memorable stay.

10/10 有夠讚

Igor

商務旅客, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
great stay will be back
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月22日回覆
Igor, thank you for sharing your experience at the Millennium Downtown New York. We're delighted you had a fantastic stay and we look forward to your return visit. Safe travels until then.

4/10 不太好

Ida

不喜歡:員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月23日回覆
Ida, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.

8/10 不錯哦

Paul

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月22日回覆
Thank you for the 4-star rating, Paul!It's great your time at Millennium Downtown New York was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

8/10 不錯哦

Sergey

喜歡:整潔度和員工素質
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月22日回覆
Thanks for the 4/5 rating, Sergey!We're thrilled you enjoyed your time at Millennium Downtown New York so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

8/10 不錯哦

Mark

喜歡:整潔度和員工素質
Location was great as was the service from the staff. The rooms were dated, but clean and could use some TLC. My only complaints are no onsite parking (it was a short walk) and the beds were way too small to accommodate 4 people. Luckily we were able to get a roll away bed to accommodate one child, but my wife and I were definitely squeezing to fit on these beds. All things considered this was a great stay in a great location.
於 2024 年 4 月住了 4 晚
Customer Service 於 2024年4月20日回覆
Mark, thank you for your feedback on your recent stay at Millennium Downtown New York. We're pleased to know you appreciated our service and central locale. Regarding your comments on the room decor and bedding, we appreciate your input and are continually working to enhance our guests' experience. We regret any inconvenience you encountered with parking and bed size. We'll make a note of your comments for future improvements. Thanks again for your valuable feedback; it's an essential part of our ongoing efforts to make each guest's stay wonderful. We hope to welcome you back for an even better experience in the future.

10/10 有夠讚

Ivana

喜歡:整潔度、員工素質和住宿環境和硬體
Wonderful service
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月20日回覆
Thank you for the wonderful rating, Ivana!It's fantastic you enjoyed your time at Millennium Downtown New York so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

2/10 很糟糕

Baheja

家庭旅遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Beds are very small and uncomfortable. The hotel is not very clean.
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月24日回覆
Baheja, it is regrettable to hear about your less-than-satisfactory stay, particularly regarding the comfort of your accommodations and the cleanliness of the surroundings. We adhere to high cleaning standards and do our best to ensure all our guest rooms fulfill comfort expectations. Your feedback has been shared with the related teams as we continually aim to enhance our guest experiences. Thank you for taking the time to share your observations.

10/10 有夠讚

Nicolás

喜歡:整潔度、員工素質和住宿環境和硬體
Customer Service 於 2024年4月20日回覆
Thanks for the outstanding rating, Nicolás!We're delighted your time at Millennium Downtown New York was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

6/10 一般般

Jennifer

This hotel was fine. Great location for downtown. Rooms are a little worn
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月18日回覆
Jennifer, we're glad you enjoyed our prime downtown spot. We're continually working on fine-tuning our in-room experience, and your feedback aids in this continual improvement process. We truly value your thoughts and hope to welcome you back soon.

10/10 有夠讚

Ispart,Leesburg

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年4月17日回覆
Ispart, thank you for your superb rating for Millennium Downtown New York! We're glad to know we left a splendid impression and we hope to welcome you back soon for another 5-star experience!

4/10 不太好

Johanna Meryham,Yonkers

喜歡:住宿環境和硬體
不喜歡:員工素質
La primera noche no pude dormir porque no podía cerrar la ventana en la parte de abajo de la misma, estamos hablando de un piso 35 ahí estaba el viento era súper fuerte y movía todo en la habitación, mi habitación parecía la habitación de la chica de la película El exorcista de todo lo que se movía, el ruido en fin me pasé toda la noche esperando que algún empleado del hotel me ayudara y no fué hasta las 7pm que llegó alguien. Muy mala experiencia.
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月15日回覆
Johanna Meryham, entendemos su preocupación acerca de la ventana y el viento durante su visita. Las comodidades y la comodidad de la habitación son muy importantes para nosotros. Lamentamos que tardara tanto tiempo para que un miembro de nuestro equipo llegara a su habitación. Apreciamos sus comentarios ya que nos ayudan a mejorar nuestro servicio. Esperamos que decida visitarnos nuevamente para poder ofrecerle una mejor experiencia.

10/10 有夠讚

Eleana,Miami

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
La vista de mi habitación espectacular
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月15日回覆
Eleana, es maravilloso saber que disfrutaste de la espectacular vista desde tu habitación en el Millennium Downtown New York. Estamos encantados de que haya tenido una experiencia encantadora y esperamos recibirlo nuevamente en su próxima visita a la ciudad.

10/10 有夠讚

Brittany

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
We loved our stay. Easy, no fuss.
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月15日回覆
Brittany, it's such a delight to hear about your positive experience at Millennium Downtown New York. We're thrilled you found your stay to be uncomplicated and enjoyable. On behalf of all our team members, we thank you for choosing us and look forward to welcoming you back in the future.

6/10 一般般

Russell

情侶出遊
喜歡:整潔度
Property needs a little bit of upgrading; especially for the price. Speaking of price, breakfast was supposed to be included. I set it up to be delivered at 8:00 AM and by 8:30 AM it still hadn't showed up. We wound up going out to eat and wasn't refunded for that. Lastly, we had two of the lights by the bed out (bulbs must have needed to be changed) The shower had a small border on the floor but the water goes all over the floor. But hey, we had 2 towels to keep the floor dry. I did mention the issues to the staff who didn't seem to care too much. The positive:. Great views of the city. That was the best part. Not sure if the view makes it worth the price. It is right next to Freedom Tower of that helps.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月14日回覆
Russell, it's regrettable to hear that you encountered challenges during your stay. We apologize for any dissatisfaction with regards to the upkeep of the hotel and discrepancies with your breakfast order. It's certainly not our standard to keep our guests waiting for their meals or overlook lighting and bathroom issues. We value your feedback about the attention shown by our team members, as we always strive to provide attentive and caring service. On the bright side, we're delighted you enjoyed the stunning urban views afforded by our location. We hope to welcome you back in the future and exceed your expectations, making your experience truly worthwhile.

10/10 有夠讚

Jp

喜歡:整潔度、員工素質和住宿環境和硬體
Great location!
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月11日回覆
Jp, it's fantastic to hear that you found the location of Millennium Downtown New York so advantageous! We're pleased you enjoyed your experience with us and look forward to welcoming you back on your next trip to New York.

10/10 有夠讚

Cheryl

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We loved everything about our stay!
於 2024 年 1 月住了 3 晚
Customer Service 於 2024年4月10日回覆
Cheryl, it's wonderful to see you had an enjoyable stay at Millennium Downtown New York! We're thrilled that everything met your expectations and we hope to welcome you back again in the future.

10/10 有夠讚

Angela,Rochester

喜歡:整潔度、員工素質和住宿環境和硬體
Thanks
於 2024 年 2 月住了 6 晚
Customer Service 於 2024年4月9日回覆
Angela, it's great to hear from you! We're delighted your stay at Millennium Downtown New York met your expectations. We appreciate your feedback and look forward to welcoming you back soon.

2/10 很糟糕

Darlene

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hallways are dark, my mini fridge was broken, there is no in-room safe and overall the property is plain tired. Definitely not a 4-star property.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月8日回覆
Darlene, it's regrettable to hear about your recent experience. While we strive to provide a memorable and pleasant stay, it appears we fell short during your visit. We apologize for the issues experienced with the mini fridge and other amenities. Moreover, we recognize the aesthetic aspects mentioned and wanting a brighter ambiance. Continual input from valued guests like you allows us to focus on aspects requiring attention and enhancement. We hope for the opportunity to better serve you in the future.

6/10 一般般

Joël

情侶出遊
不喜歡:設施服務和住宿環境和硬體
-
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月8日回覆
Thank you for taking the time to submit this feedback, Joël.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

2/10 很糟糕

Clenio

家庭旅遊
不喜歡:設施服務和住宿環境和硬體
Never again
Customer Service 於 2024年4月8日回覆
Clenio, it's unfortunate to hear about your recent experience. We aim to provide exceptional service to all guests, and we're concerned we did not meet your expectations this time. We're always open to hearing suggestions and specific feedback to improve. Please do reach out to us to discuss your experience so we can work towards ensuring it doesn't reoccur.

10/10 有夠讚

Bekzod

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月6日回覆
Thanks for the perfect rating, Bekzod!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Millennium Downtown New York.Have a wonderful day!

10/10 有夠讚

Rafael Contreras

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Extraordinaria experiencia, gran lugar, solo no servía la luz del baño, pero de ahí en fuera todo genial
於 2024 年 3 月住了 4 晚
Customer Service 於 2024年4月5日回覆
Rafael, es maravilloso saber que tuviste una experiencia extraordinaria en Millennium Downtown New York. Nos alegra que haya disfrutado de nuestra fantástica ubicación. Tomamos nota del punto sobre la luz del baño y le aseguramos que nuestro equipo de mantenimiento se asegura de que todo esté en funcionamiento para una experiencia fluida para los huéspedes. Esperamos darle la bienvenida nuevamente para otra estadía memorable.

4/10 不太好

Romona

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年4月5日回覆
Romona, it seems like your stay wasn't up to your expectations. We value your feedback and would be grateful if you could provide us with more details. Your insights are critical to help us improve and offer a better experience for you and future guests.

10/10 有夠讚

Miguel,Toronto

喜歡:整潔度、員工素質和住宿環境和硬體
Thank you for everything
於 2024 年 3 月住了 6 晚
Customer Service 於 2024年4月4日回覆
Miguel, your kind words are truly delightful. The team at Millennium Downtown New York is thrilled you enjoyed your time with us. It's our privilege to provide an exceptional experience for our guests. We hope to see you again soon.

4/10 不太好

Luis

喜歡:住宿環境和硬體
於 2024 年 2 月住了 5 晚
Customer Service 於 2024年4月3日回覆
Luis, it's evident from your score that your stay didn't meet your expectations. Our goal is to provide a remarkable experience for all our guests, and it's unfortunate that we fell short in this instance. Any feedback you could provide would be immensely appreciated to help us understand where we could improve. We sincerely hope to have another opportunity to redeem ourselves in the future.

8/10 不錯哦

Majeed

於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月22日回覆
Thanks for the 4/5 rating, Majeed!We're happy you had such a lovely stay at Millennium Downtown New York! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

10/10 有夠讚

linette,distrito nacional

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Customer Service 於 2024年3月31日回覆
Linette, it's wonderful to hear that your stay at the Millennium Downtown New York met your expectations. We appreciate your high rating and look forward to making your next stay with us even more enjoyable. Thank you for choosing us.

10/10 有夠讚

Ryan

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy checkin and check out. They even watched our bags for the day after checkout so we could walk around without bringing them. Room was very nice and the view was incredible.
於 2024 年 3 月住了 4 晚
Customer Service 於 2024年3月31日回覆
Ryan, it's wonderful to hear you had such a seamless experience at Millennium Downtown New York. We're thrilled to know our care for your bags facilitated an easier exploration day for you. We're also glad you enjoyed your comfortable accommodations and the breath-taking view. We hope to welcome you back soon for another incredible stay.

8/10 不錯哦

Agnes Nadine

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Customer Service 於 2024年3月31日回覆
Agnes, thank you for your rating of Millennium Downtown New York. We're thrilled to know that your experience with us met your expectations. Your feedback motivates us to continue delivering top-notch service. We can't wait to welcome you back in the future!

6/10 一般般

Angela

情侶出遊
喜歡:整潔度
Room was not cleaned well. Found pills on the floor (with young children), my son found a chapstick by the bed. Stains on bed and floor near bed.
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月26日回覆
Angela, we regret to hear there were several cleanliness issues during your stay, including finding objects on the room's floor and certain marks. Our guests' safety is our topmost priority, especially when it comes to children. It is concerning to hear that we didn't meet your expectations this time. We're taking your feedback seriously and have notified our housekeeping team to enhance their attention to detail. We hope that you'll provide us with another opportunity to serve you better in the future.