I visit this hotel on a regular basis because of its prime location next to the train stops in Williamsburg and rooftop pool. It’s a generally affordable accommodation for the area, and I also enjoy the various amenities, especially the cafe downstairs, the common area and the small gym. Pool area was very busy as expected. I also enjoy the mixity of patrons, ranging from families with kids, business travelers, grand parents, girl trips. Overall greeters and front desk employees were wonderful and welcoming.
Rooms and overall property are starting to show their age. Nothing too crazy, but chipped paint, lightly stained carpets, couches in common area that are showing signs of wear and tear. Nothing out of the ordinary for a property that is over 10 years old, but you notice.
I thought the level of cleanliness could be improved, especially at the pool. It’s the little things, for example the dusty and empty hand sanitizer at the entrance, that signal that the staff isn’t really paying attention to details. Housekeeping was more hit or miss. We called to request toilet paper on 3 consecutive days as they were not replenishing it without a reminder. Again, the details…
Overall we enjoyed our stay and I would definitely recommend this hotel for an affordable option in Brooklyn.