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諾瑪德 AKA 飯店的評分

4 out of 5
諾瑪德 AKA 飯店
131 Madison Ave, New York, NY

評論

8.6

有夠讚

10 分，有夠讚；1001 則評論中有 514 則" "
8 分，不錯哦；1001 則評論中有 329 則" "
6 分，一般般；1001 則評論中有 108 則" "
4 分，不太好；1001 則評論中有 25 則" "
2 分，很糟糕；1001 則評論中有 25 則" "

9.0/10

整潔度

9.0/10

員工素質

8.2/10

設施服務

8.6/10

住宿環境和硬體

9.0/10

環保程度

評論

8/10 不錯哦

Audrey

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
L’hôtel AKA NoMad est très bien placé au cœur de NYC tout en étant au calme. le quartier est très sur. les chambres sont très propres et l’hôtel très calme. on n’entend pas du tout les chambres voisines. les chambres sont faites chaque jour. À disposition cafetière Nespresso avec capsules gratuites, bouilloire et thé ce qui permet de pouvoir démarrer la journée avant d’aller arpenter les rues de cette magnifique ville! pour notre départ, l’hôtel avait même pris l’initiative de nous commander un taxi en nous voyant tarder à venir récupérer nos bagages. Ce jour là il y avait une manifestation qui bloquait les rues principales mais grâce à leur anticipation, nous avons pu arriver à l’heure à l’aéroport. Bref, on ne peut que recommander cet hôtel!
於 2024 年 4 月住了 7 晚
Angel 於 2024年4月28日回覆
hey Audrey, Thank you so much for your time in leaving us a review and for staying with us at Hotel AKA NoMad. We appreciate your feedback and hope to welcome you back in the near future.

6/10 一般般

Francesca

情侶出遊
不喜歡：整潔度和設施服務
The rooms are very small, bathroom right there and everything audible. Lovely to choose a balcony room. The empire state view was very restricted. The gym was enough because it was empty but only two machines in there (treadmill & bike). The reception staff are not particularly welcoming and seems they needed to google places I was asking for. They were very obliging though when we asked for a bigger room (chargeable) but we decided against this as we’d lose the balcony. The bed is comfy but I would go for a king bed. Breakfast we had once, very expensive and a strange vibe in the breakfast room. All in all I wouldn’t stay here again
於 2024 年 4 月住了 5 晚
Angel 於 2024年4月28日回覆
Hey Francesca, Thank you for staying with us at Hotel AKA NoMad and your time in leaving us a review. We appreciate your candid feedback and will do our best to improve. We hope to welcome you back again.

10/10 有夠讚

Marlon，Staten Island

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a great experience!
於 2024 年 3 月住了 1 晚
Angel 於 2024年4月25日回覆
Hey Marlon, Thank you so much for this amazing review. We are so happy to hear we were able to provide you with a great experience. We cannot wait to welcome you back soon.

10/10 有夠讚

Kaylyn

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Angel 於 2024年4月25日回覆
Hey Kaylyn, Thank you so much for the raving score! We are elated to know we took such great care of you during your stay! We hope to be welcoming you back in the near future.

10/10 有夠讚

franklin，Richmond

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great staff very accommodating
於 2024 年 4 月住了 2 晚
Angel 於 2024年4月14日回覆
Hey Franklin, Thank you for the raving review! We appreciate you staying with us and for your kind words. We cannot wait to have you back.

10/10 有夠讚

Matthew

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Angel 於 2024年4月15日回覆
Hey Matthew, Thank you for the perfect score! We are happy to know you enjoyed your stay and cannot wait to host you again.

8/10 不錯哦

lisa

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean hotel, staff was helpful and professional. Hotel lobby is small but stunning. It looked like there was a lobby bar and restaurant but we never saw either one open. We were there in early April and our hotel room was very hot. We were instructed by the front desk to turn the heat off and open the window. Overall, it was a great stay and I would go back.
於 2024 年 4 月住了 2 晚
Angel 於 2024年4月14日回覆
Hey Lisa, Thank you for sharing your experience with us. We're delighted to hear that you found our hotel to be very clean and that our staff was helpful and professional.We apologize for any discomfort you experienced with the temperature in your room. Your feedback has been noted, and we will address this issue to ensure a comfortable environment for all our guests. Thank you for considering a return visit. We look forward to welcoming you back for another great stay!

6/10 一般般

Boris

喜歡：整潔度
於 2024 年 1 月住了 3 晚
Angel 於 2024年4月15日回覆
Hey Boris, thank you for leaving us a rating! We hope to have the chance to welcome you back soon.

8/10 不錯哦

Frederic

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Goed hotel
於 2024 年 4 月住了 4 晚
Angel 於 2024年4月14日回覆
Hey Frederic, Thank you for taking the time in leaving us a post stay review. We are thrilled to hear that you enjoyed your time with us and hope to welcome you back in the near future.

10/10 有夠讚

Xiang

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good staff
於 2024 年 3 月住了 4 晚
Angel 於 2024年4月10日回覆
Hey Xiang, Thank you for the amazing score! We appreciate your time and for choosing us for your stay! We look forward to welcoming you back soon.

8/10 不錯哦

Gisela

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All personnel was nice and helpful. The hotel is very well located. The only reason I don’t give a 5 stars is because the room doors are too noisy. They make a strong noise when you close them and it bothers the other rooms close by. It would be great if they improve them with a slow closing mechanism….
於 2024 年 4 月住了 4 晚
Angel 於 2024年4月8日回覆
Hey Gisela, Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found our staff to be nice and helpful. We understand the importance of a peaceful and comfortable stay for all our guests, and we apologize for any inconvenience caused by the noise disturbance. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.

10/10 有夠讚

Treana Marie

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Loved the bathroom
於 2024 年 4 月住了 3 晚
Angel 於 2024年4月8日回覆
Hey Treana, Thank you for the amazing review. We are happy you loved the bathroom! We hope to welcome you back soon.

10/10 有夠讚

Andrew

喜歡：整潔度和住宿環境和硬體
Great place to stay
於 2024 年 2 月住了 5 晚
Jorge 於 2024年4月6日回覆
Hey Andrew, Thank you for staying with us for the amazing score! We appreciate your time and hope to welcome you back in the near future.

10/10 有夠讚

Caroline

喜歡：整潔度、員工素質和住宿環境和硬體
Great location and super quiet. Elegant finishes.
於 2024 年 3 月住了 3 晚
Angel 於 2024年4月8日回覆
Hey Caroline, Thank you so much for the raving review! We appreciate your time and feedback. We cannot wait to host you in the near future.

10/10 有夠讚

ANN

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent
於 2024 年 3 月住了 7 晚
Angel 於 2024年4月9日回覆
Hey Ann, Thank you for the raving review. We appreciate you choosing us for your stay in NYC. We hope to welcome you back in the near future.

10/10 有夠讚

Richard

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Angel 於 2024年4月4日回覆
Hey Richard, Thank you for staying with us and the raving score! We hope to welcome you back in the near future.

10/10 有夠讚

Steve

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great room and friendly staff
於 2024 年 3 月住了 2 晚
Angel 於 2024年4月3日回覆
Hey Steve, Thank you for choosing Hotel AKA NoMad for your time in the city. We appreciate your time in leaving us a review. We hope to welcome you back with us in the near future.

6/10 一般般

Ajay，Troy

家庭旅遊
喜歡：整潔度、員工素質和設施服務
The climate control in the room was only for heat. The option to cool the room was to open the window. It was strange that there was no climate control …
於 2024 年 3 月住了 3 晚
Angel 於 2024年4月1日回覆
Hey Ajay, Thank you for sharing your experience with us. We appreciate your feedback regarding the climate control in your room. We apologize for any inconvenience caused by the limited options for temperature regulation during your stay. Your comfort is important to us, and we regret that we did not meet your expectations in this regard. We will certainly take your comments into consideration as we continue to strive for improvements in our facilities and amenities. If you choose to stay with us again in the future, please don't hesitate to reach out to our team, and we will do our best to accommodate your preferences.

8/10 不錯哦

Adrian

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great staff but not the biggest fan of the rooms. We could hear the tv from the room next to us which seemed like it was right next to the head board of the bed which woke me up one morning.
於 2024 年 2 月住了 4 晚
Angel 於 2024年4月1日回覆
Hey Adrian, Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our staff to be great, but we're sorry to learn that your experience with the rooms did not meet your expectations. We apologize for any inconvenience caused by noise disturbances from neighboring rooms. Ensuring our guests have a comfortable and restful stay is a top priority for us, and we regret that we fell short in this aspect during your visit. If your travels bring you back to our area, we hope you'll give us another opportunity to provide you with a more enjoyable stay.

10/10 有夠讚

Zafiro

於 2024 年 3 月住了 3 晚
Angel 於 2024年4月19日回覆
Hey Zafiro, Thank you so much for the raving score! We are so happy to know you enjoyed your time with us and we cannot wait to welcome you back.

10/10 有夠讚

Megan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Jorge 於 2024年3月30日回覆
Hey Megan, Thank you for staying with us and for the amazing score! We appreciate your time and hope to welcome you back in the near future.

10/10 有夠讚

Keisha

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our stay at aka nomad was nothing short of excellent. The entire staff was accommodating and helpful. It’s located in a great area with lots of walkable dining establishments for any budget. The rooms were comfortable & equipped with anything you may neeed during your stay. I will definitely return.
於 2024 年 3 月住了 2 晚
Angel 於 2024年3月25日回覆
Hey Keisha, Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that your stay at AKA Nomad was nothing short of excellent. It's fantastic to hear that you're planning to return, and we can't wait to welcome you back for another memorable stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you again for choosing Hotel AKA Nomad, and we look forward to hosting you again soon!

10/10 有夠讚

Michael

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Angel 於 2024年3月26日回覆
Hey Michael, Thank you for staying with us for the amazing score! We appreciate your time and hope to welcome you back in the near future.

8/10 不錯哦

Yaneth

家庭旅遊
喜歡：整潔度、員工素質和設施服務
Heat in was too high room temperature..
於 2024 年 3 月住了 3 晚
Angel 於 2024年3月25日回覆
Hey Yaneth, Thank you for your feedback! We truly appreciate this, as it will only help us better the operation moving forward. We hope to welcome you back in the near future.

10/10 有夠讚

Kennedy

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Angel 於 2024年3月25日回覆
Hey Kennedy, Thank you for the great score and for choosing us as your host! We hope to welcome you back in the near future.

10/10 有夠讚

Allison

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I'm a fan of AKA properties. I've stayed at the one in Alexandria, Va, and it is excellent. This wasn't as fancy, but it was perfect for my purposes which was an engagement party in Tribeca. The rooms were comfortable and well-fitted. The staff were very nice and helpful. No complaints.
於 2024 年 3 月住了 2 晚
Angel 於 2024年3月21日回覆
Hey Allison, Thank you for sharing your experience with us! We're thrilled to hear that you're a fan of AKA properties. While our property may not have matched the level of luxury you experienced in Alexandria, we're delighted that you found the rooms comfortable and well-fitted for your needs. Our staff takes great pride in providing exceptional service, and we're glad to hear they were friendly and helpful throughout your stay. If you have any further feedback or if there's anything we can do to enhance your experience in the future, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back soon!

10/10 有夠讚

Muskaan

於 2024 年 3 月住了 4 晚
Angel 於 2024年4月8日回覆
Hey Muskaan, thank you for the amazing score and your time in leaving us a review. We cannot wait to welcome you back in the near future.

10/10 有夠讚

WOOJIN

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Ian was super nice and kindly
於 2024 年 3 月住了 3 晚
Angel 於 2024年3月18日回覆
Hey WOOJIN, thank you for staying with us and leaving such a great rating. We are happy to know you enjoyed your time and Ian was such a great help during your stay. We cannot wait to welcome you back.

2/10 很糟糕

Sierra

喜歡：整潔度
不喜歡：員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Angel 於 2024年3月18日回覆
Hery Sierra, Thank you for staying with us at Hotel AKA NoMad. We are sorry to see you providing us a low rating with no feedback but hope we are able to welcome you back in the near future and provide you with a better stay.

8/10 不錯哦

Darrell

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Overall, my stay was great. The only issue I faced was that the hot water for the shower took a while to heat up.
於 2024 年 3 月住了 1 晚
Angel 於 2024年3月11日回覆
Hey Darrell, Thank you for staying with us and for providing us with your feedback. We apologize for any inconveniences faced during your stay and hope to welcome you back in the near future.

10/10 有夠讚

mark

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent all around.
於 2024 年 3 月住了 4 晚
Angel 於 2024年3月6日回覆
Hey Mark, Thank you for the great rating. We appreciate that you chose us for your stay in the city and your time in leaving us a review. We hope to welcome you back in the near future.

10/10 有夠讚

Ekaterina

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location, a very cozy hotel not far from main attractions. Liked everything about it!
於 2024 年 2 月住了 1 晚
Angel 於 2024年2月23日回覆
Hey Ekaterina, Thank you so much for the raving review! We appreciate your time and thank you for staying with us. We hope to see you again soon.

10/10 有夠讚

kelvin

喜歡：整潔度、員工素質和住宿環境和硬體
Beautiful views, and extremely cozy ..
於 2024 年 1 月住了 1 晚
Angel 於 2024年2月22日回覆
Hey Kevin, Thank you for leaving such an amazing review. We cannot wait to host you in the near future.

10/10 有夠讚

Joseph

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Overall great stay
於 2024 年 2 月住了 2 晚
Angel 於 2024年2月19日回覆
Hey Joseph, Thank you for taking the time to leave us a great review. We are happy to know you enjoyed your time with us overall. We hope to welcome you back in the near future.

4/10 不太好

Jessica

家庭旅遊
喜歡：員工素質
There was not much we liked about it. A lot of little things were broken/not working properly (TV volume, shower knob, heat/ac control) all small things but a lot that made a bad impression. There was no place to get a good mean on property. And Valet cost was not communicated. The whole vibe of the place was just off.
於 2024 年 2 月住了 2 晚
Angel 於 2024年2月19日回覆
Hey Jessica, Thank you for sharing your feedback with us, although we're disappointed to learn that your experience did not meet your expectations. We sincerely apologize for the inconvenience you encountered. We will take your feedback into consideration as we continue to improve our amenities and services. We apologize for any miscommunication regarding valet costs. We strive to be transparent about all fees associated with our services, and we will work to ensure that this information is clearly communicated to our guests in the future. We appreciate your candid review, and we hope to have the opportunity to welcome you back in the future.

10/10 有夠讚

Jacob

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Blake, the Doorman, was fantastic. You can tell the staff at this hotel are hospitality experts. Slept great and comfortable beds. Gym is very small. Dumbells only go to 30lbs and just one bench and treadmill. Worked great for me but only two people could fit in there.
Angel 於 2024年2月14日回覆
Hey Jacob, Thank you so much for staying with us and your kind words about the property. We appreciate you acknowledging our team, especially Blake. We are lucky to have such an amazing team on board. We hope we are able to host you again in the near future.

10/10 有夠讚

Tilak

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Angel 於 2024年2月13日回覆
Hey Tilak, Thank you for the amazing score. We appreciate your time and hope we have the chance to welcome you back in the near future.

10/10 有夠讚

Bobbi

商務旅客
喜歡：員工素質和住宿環境和硬體
Beautifully designed. Lovely staff. Great location.
於 2024 年 2 月住了 1 晚
Angel 於 2024年2月13日回覆
Hey Bobbi,Thanks for the amazing review score. We are happy you loved the design and our team took great care of you. We hope to see you back with us soon.

10/10 有夠讚

Colin

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Quiet, clean and attentive staff.
於 2024 年 2 月住了 1 晚
Angel 於 2024年2月13日回覆
Hey Colin,Thank you for the amazing review. We cannot wait to host you again in the near future.

10/10 有夠讚

Shannon

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The team at the AKA Nomad is wonderful! Another great stay in the Empire Terrace Room!
於 2024 年 2 月住了 1 晚
Angel 於 2024年2月13日回覆
Hey Shannon, Thank you for your kind words! We are happy to have been able to make your stay special. We cannot wait to have you back.

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Angel 於 2024年2月8日回覆
Thank you for the amazing score!

10/10 有夠讚

Margarita

於 2024 年 1 月住了 1 晚
Hotel AKA NoMad Team 於 2024年1月31日回覆
Hi Margarita,Thank you for taking the time to give us a review. We hope to welcome you back soon!Best,Hotel AKA NoMad Team

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Hotel AKA NoMad Team 於 2024年1月31日回覆
Dear guest,Thank you for taking the time to give us a review. We hope to welcome you back sometime soon! Best,Hotel AKA NoMad Team

8/10 不錯哦

Matthew

情侶出遊
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
Their front desk and the accommodations were the champ! Unfortunately, I wouldn't come here again due to the bellboy/valet services, one of them are pushover and stubborn. Especially he barged into my vehicle with my guest inside; my guest was confused and scared of who HE was as I came outside to see him moving few inches on an empty parking space. I am the driver. Then he told me to go inside while I am still unpacking my luggage inside car into the trolley. I told him to WAIT three times. It was quiet at that time as well. Too many stories but no. Not good moments with that valet/bellboy around.
於 2024 年 1 月住了 1 晚
Angel 於 2024年2月8日回覆
Good afternoon, Matthew,Thank you for your time in posting a review. I am so sorry to hear about your negative experience. If you could please check your email, as I would love to connect.Best,

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、員工素質和客房舒適度
於 2024 年 1 月住了 2 晚
Hotel AKA NoMad Team 於 2024年1月31日回覆
Dear guest,Thank you for taking the time to give us a review. We hope to welcome you back sometime in the future.Best,Hotel AKA NoMad Team

8/10 不錯哦

Chris

喜歡：整潔度和員工素質
於 2024 年 1 月住了 5 晚
Hotel AKA Nomad Team 於 2024年1月23日回覆
Dear Chris,Thank you for taking the time to review our Hotel AKA NoMad. We are so glad that you had a pleasant stay with us. Safe travels, and we hope to see you again soon! Best,Hotel AKA NoMad Team

10/10 有夠讚

tasuku

喜歡：住宿環境和硬體
於 2024 年 1 月住了 1 晚
Hotel AKA Nomad Team 於 2024年1月23日回覆
Dear Tasuku,Thank you for taking the time to review our Hotel AKA NoMad. We are so glad that you had a pleasant stay with us. Safe travels, and we hope to see you again soon! Best,Hotel AKA NoMad Team

10/10 有夠讚

Jacquelin

於 2024 年 1 月住了 3 晚
Hotel AKA Nomad Team 於 2024年1月19日回覆
Dear Jacquelin,Thank you so much for your rating. We really appreciate that you took the time out to leave us a review.We look forward to seeing you again at Hotel AKA NoMad.

6/10 一般般

John

喜歡：整潔度
於 2024 年 1 月住了 1 晚
Angel 於 2024年1月16日回覆
Hey John, Thank you for providing us with a post stay rating. We hope you enjoyed your time and that we are able to welcome you back.

10/10 有夠讚

Andreas

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel.
Nice hotel in a central location. Walking distance to just about everything. My room had a terrace, and the view of the Empire State Building was priceless. A great place for a weekend away.
於 2024 年 1 月住了 2 晚
Angel 於 2024年1月15日回覆
Hey Andreas, Thank you so much for taking the time to leave such an amazing review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with us. It warms our hearts to know that you enjoyed the views from your terrace and felt well taken care of during your stay. Providing excellent service and creating memorable moments for our guests is what we strive for. We look forward to the opportunity of welcoming you back soon.