客房景觀

曼哈頓 - 金融區假日飯店 - IHG 旗下飯店的評分

4 out of 5

評論

8.0

非常好

10 分,有夠讚;1834 則評論中有 738 則" "
8 分,不錯哦;1834 則評論中有 604 則" "
6 分,一般般;1834 則評論中有 256 則" "
4 分,不太好;1834 則評論中有 133 則" "
2 分,很糟糕;1834 則評論中有 103 則" "

8.4/10

整潔度

8.4/10

員工素質

7.6/10

設施服務

8.0/10

住宿環境和硬體

8.0/10

環保程度

評論

10/10 有夠讚

SHIH-CHIEH

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
環境舒適
飯店整體環境還不錯, 而且電梯超快的, 我住44樓, 滴...滴...滴... 但是沒有牙刷及牙膏, 幸好我們習慣出門自己帶, 而且沒有熱水壼, 天氣寒冷的情況下, 想喝杯熱水都沒辦法, 讓人有點傻眼! 可是飯店服務很好, 週邊還有24小時的7-ELEVEN, 早上附近也有DUKIN DONITS可買早餐, 真的很方便,大堆.....
於 2023 年 1 月住了 1 晚
Area General Manager 於 2023年1月28日回覆
Dear Shih-Chieh, Thank you for choosing Holiday Inn Manhattan-Financial District and taking the time to post your review. We are glad you were pleased with our relaxing environment and that our location worked well for you. We are also delighted to learn that you enjoyed our courteous hospitality. Thank you again, and we hope you will choose us the next time you visit the area.Greg Riley,Area General Manager

6/10 一般般

KAM

10/10 有夠讚

Shuji

情侶出遊
喜歡:員工素質和住宿環境和硬體
位置好,几个景点都在附近,国人坐车不是很方便其他的都可以
於 2021 年 11 月住了 2 晚
Area General Manager 於 2021年11月28日回覆
Shuji, thank you for the great review of your stay at the Holiday Inn Manhattan-Financial District. We are pleased you found our location near several attractions to be perfect for your plans. It was a pleasure having you as our guest, and we hope to welcome you back to the area. Greg Riley, Area General Manager

8/10 不錯哦

Sharan

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
In a great area of Manhattan, walkable distance to restaurants and subway stations. Room was clean and modern. Not enough elevators for the amounts of floors in the hotel which means it takes a while to come up & down.

10/10 有夠讚

Nandi

喜歡:整潔度、員工素質和住宿環境和硬體
A really nice hotel!! Perfect location to time square and Brooklyn

10/10 有夠讚

Shaneice

情侶出遊
Good area

8/10 不錯哦

PAULO

於 2022 年 11 月住了 3 晚

10/10 有夠讚

Craig

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Nice property, close to anything in Manhattan via Uber. Only negative was cigarette smoke smell in some parts of room at times. I think people were smoking in the hotel at times.
於 2023 年 5 月住了 4 晚

10/10 有夠讚

Margaret

喜歡:整潔度

4/10 不太好

Katlyn

於 2023 年 2 月住了 4 晚

10/10 有夠讚

Ismail

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Budget Stay Within Manhattan Island
The hotel is located near Wall Street and 9/11 Memorial. It has access to 4-5 subway lines. It takes 30 minutes to reach Times Square. The rooms are not new but comfortable. The bathroom is very small. Since the building has so many levels and rooms, elevators not enough in rush hours.
於 2022 年 10 月住了 7 晚

10/10 有夠讚

isaiah

團體旅遊
喜歡:整潔度和員工素質
Honestly whenever I visit NY I’ll be staying here
Greg Riley Area General Manager 於 2023年2月25日回覆
Dear Isaiah, We are happy you chose Holiday Inn Manhattan-Financial District, the world's tallest Holiday Inn! We are glad you had a wonderful stay with us. It was our pleasure hosting you, and we hope to welcome you back soon.Greg RileyArea General Manager

2/10 很糟糕

Nadia

商務旅客
不喜歡:員工素質
Bad experience
The hotel shut down in the middle of my stay. Did not tell me, had horrible communication, rude staff. The only reason I found out the hotel was closing down was that I went down to reception and asked a question. They were then like, oh, by the way, the hotel will close down in 2 days. At this point, they did not know what they would do. Did not apologize. I'm guessing if I didn't speak to reception they would have just kicked me out. They ended up relocating me to another hotel without, again having to find out by asking them. They were HORRIBLE with communication and when I asked about it was told "if you don't like the way I'm doing things, I can give you a refund and you can find your own way"
於 2023 年 1 月住了 21 晚
Area General Manager 於 2023年2月23日回覆
Dear Nadia, Thank you for staying with us and for sharing your review. We are sorry you encountered service issues from our front desk associates, as this is unacceptable. We have reviewed your feedback with the appropriate individuals, and steps are being taken to ensure such concerns are not repeated. Thank you again for your valuable feedback.Greg RileyArea General Manager

8/10 不錯哦

Nanachai Peluso

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel bom. O quarto poderia ter um frigobar. Muita fila para pegar o elevador sempre. Super bem localizado. Próximo a vários acessos ao metrô
於 2022 年 8 月住了 7 晚
Area General Manager 於 2023年2月23日回覆
Dear M. Peluso, We are glad our convenient location worked well for you and that you had a pleasant stay overall. We also appreciate you pointing out the things you would change. Everything we do aims to provide our guests with an excellent hotel experience; therefore, we are grateful for the feedback. Thank you again, we hope you will choose us the next time you visit the area. Greg RileyArea General Manager

2/10 很糟糕

mauricio arturo

creo que es una broma de mal gusto preguntar por un hotel, que faltando solo dias para el viaje cancele la reserva por que dicen que van a cerrar sus puertas al publico, y esto no tiene nada que ver con expedia.
於 2023 年 2 月住了 8 晚
General Manager 於 2023年2月19日回覆
Dear Mr. Arturo, Thank you for the feedback. We apologize for any inconvenience caused to you as our hotel is closed to the public as of 2/6 until further notice and regret if the booking channel failed to notify you. We are grateful for your patience and wish you all the best for your future travels. Thank you once again.Markos A Rivas,General Manager

10/10 有夠讚

Kosta

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great
Area General Manager 於 2023年2月17日回覆
Dear Kosta,Thank you for reviewing Holiday Inn Manhattan-Financial District. It is always a pleasure to see when our guests enjoy everything we have to offer. Thank you again for being our guest. Greg RileyArea General Manager

6/10 一般般

Dafne

家庭旅遊
喜歡:整潔度和住宿環境和硬體
Todo estaba muy bien, me parece un hotel bastante accesible en todo sentido. Hay muchas estaciones cerca para transportarse y la atención fue muy buena. Sin embargo, pidieron un depósito el cual no regresaron y no le dieron contestación. Lastima, pierden muchísima publicidad por esa situación ya que ya había observado comentarios iguales anteriormente.
Area General Manager 於 2023年2月16日回覆
Dear Dafne, Thank you for your feedback. While we are glad you liked our property as well as our location and service, we regret to read about your concern regarding the deposit and if our team did not give a satisfactory response to your query. We have released 150 upon checkout. However, it may take a few business days for this to reflect in your account as it depends on your bank. Thank you; we appreciate your patience in the meantime.Greg RileyArea General Manager

4/10 不太好

XAVIER

家庭旅遊
不喜歡:員工素質、住宿環境和硬體和客房舒適度
Mauvais
Après avoir appris la fermeture de l’hôtel au bout de jours alors que nous avions réservé et payé une saine pour une opération de maintenance, nous avons appris sur les médias et constaté par nous mêmes que l’hôtel avait été réquisitionné pour l’accueil de migrants. Le personnel nous a laissé nous débrouiller! La chambre pour 4 petite et sombre le bas de la porte de la salle de bain pourrie et la barre du porte serviette ne tenais plus. Cela ne vaut pas les 4 étoiles ! Merci à hôtel.com pour nous avoir retrouvé un hôtel au bout d’une heure et deux interlocuteurs efficaces nous permettant de profiter de notre voyage!
於 2023 年 2 月住了 7 晚
Area General Manager 於 2023年2月14日回覆
Dear Xavier, Thank you for taking the time to share your feedback. We apologize for the inconvenience caused to you as our hotel is closed to the public as of 2/6 until further notice. We are grateful for your patience and wish you all the best for your future travels. Thank you.Greg Riley,Area General Manager

2/10 很糟糕

Najib

商務旅客
不喜歡:員工素質、設施服務和住宿環境和硬體
Nul
於 2023 年 2 月住了 8 晚
Area General Manager 於 2023年2月14日回覆
Dear Najib, Thank you for taking the time to review our hotel. We apologize for the inconvenience caused to you as our hotel is closed to the public as of 2/6 until further notice. We are grateful for your patience and wish you all the best for your future travels. Thank you.Greg RileyArea General Manager

8/10 不錯哦

Arthur

於 2023 年 1 月住了 2 晚

10/10 有夠讚

Ana Paula

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Superou as expectativas
Amei ficar hospedada no Holiday inn Manhattan financial district. Simplesmente maravilhoso. Para começar, ficamos num quarto com vista maravilhosa. A localização perfeita, com diversas opções de alimentação próxima, perto de estação de metrô, e próximo a alguns pontos turísticos como memorial 11 de setembro, touro de wall street, battery Park. A limpeza aconteceu dia sim dia não. O tamanho do quarto foi ok. Zero problemas quanto a espera do elevador (mas fomos em baixa estação. Da próxima vez que for a NYC, quero ficar no mesmo local.
於 2023 年 1 月住了 4 晚
Area General Manager 於 2023年2月14日回覆
Dear Ms. Paula, Thank you for being our guest at Holiday Inn Manhattan-Financial District. We are glad our location convenient to the restaurants and attractions worked well for you and that you loved the beautiful views. Thank you again.Greg Riley,Area General Manager

6/10 一般般

David

於 2023 年 1 月住了 3 晚
Area General Manager 於 2023年2月13日回覆
Dear David, Thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us.Greg RileyArea General Manager

8/10 不錯哦

Nourhane

家庭旅遊
喜歡:客房舒適度
Inn
Hôtel pas mal ,mais le seul petit bémol était que le ménage était fait uniquement tous les deux jours. Et la climatisation était trop bruyante. Hôtel très bien situé, a proximité de plusieurs bouches de métro. Quartier de wall street très bien fréquenté.
於 2023 年 2 月住了 9 晚
General Manager 於 2023年2月12日回覆
Dear Nourhane, Thank you for the great review of your recent stay at the Holiday Inn Manhattan-Financial District. We are pleased you found our location to be perfect for your plans. As you mentioned, our hotel is close to several subway lines that will take you to all the exciting attractions the city has to offer! Also, we value your additional feedback regarding your room will be shared with our team to improve our future guest experiences. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Greg RileyArea General Manager

6/10 一般般

Christoffer

喜歡:員工素質
不喜歡:住宿環境和硬體
Pro: Quiet area located centrally downtown. Excellent pizza and bakehouse next door (Siena) Cons: The wear and tear is very visible, and the hotel is long overdue for a total rehabilitation.
於 2023 年 2 月住了 3 晚
Area General Manager 於 2023年2月8日回覆
Dear Christoffer, Thank you for taking the time to review your stay. We are glad you liked our convenient location. However, we apologize for not meeting your expectations with our property. Your feedback is valuable to us and has been addressed with the appropriate individuals. Thank you again for being our guest. Greg RileyArea General Manager

6/10 一般般

Cintia

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Ótima localização, próximo ao metrô, restaurante ruim, e apenas 3 elevadores para muitos apartamentos. Demorava muito para conseguir subir e descer
於 2023 年 2 月住了 2 晚
Area General Manager 於 2023年2月8日回覆
Dear Cintia, Thank you for being our guest and for your review. We are glad you liked our ideal location. However, we apologize for the wait time you had with the elevators and regret your disappointment with the restaurant. Thank you for sharing your feedback so we can continue improving and delivering the best guest experience possible. We hope you have safe travels.Greg RileyArea General Manager

10/10 有夠讚

Natasha

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 2 月住了 2 晚
Area General Manager 於 2023年2月7日回覆
Dear Natasha,Thank you for your fabulous rating and for letting us know your stay at Holiday Inn Manhattan-Financial District, an IHG Hotel was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Greg RileyArea General Manager

4/10 不太好

SupaNova

親子旅遊
不喜歡:設施服務和住宿環境和硬體
Rooms extremely small and trouble at check in
於 2023 年 2 月住了 3 晚
Area General Manager 於 2023年2月7日回覆
Dear SupaNova,Thank you for choosing our hotel and for taking the time to provide your feedback. It is disappointing to learn of the issues you experienced with our front desk during check-in. We will share your remarks with our team to ensure these types of concerns are not repeated. We apologize for the concerns you had regarding the size of your room. Please know our front desk is always available and happy to help make your stay more comfortable. It was our pleasure accommodating you hope you have safe travels.Greg RileyArea General Manager

10/10 有夠讚

Bishal

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
We stayed 4 days, nice cosy room, chlidren allowed, good location.
於 2023 年 1 月住了 4 晚
Area General Manager 於 2023年2月7日回覆
Dear Bishal,We are happy you chose Holiday Inn Manhattan-Financial District, the world's tallest Holiday Inn! We enjoyed your comments about our accommodations, the beautiful city views, and the excellent service from our staff. It was our pleasure hosting you, and we hope you will choose to stay with us again the next time your travel brings you to our area!Greg RileyArea General Manager

10/10 有夠讚

Vo Tri Tin

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good price and good location
於 2023 年 2 月住了 2 晚
Area General Manager 於 2023年2月7日回覆
Dear Vo Tri Tin,Thank you for the great review of your recent stay at the Holiday Inn Manhattan-Financial District. We are pleased you found our location to be perfect for your plans. As you mentioned, our hotel is close to several subway lines that will take you to all the exciting attractions the city has to offer. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Greg RileyArea General Manager

2/10 很糟糕

Ebelechukwu

情侶出遊
The restaurant in the hotel made guests wait an hour in advance just to sit down and order, even though the place was EMPTY. The room smelled very bad, and the carpet was so filthy that l kept my shoes on. I will not be going back there!
於 2023 年 1 月住了 1 晚
Area General Manager 於 2023年2月7日回覆
Dear Guest,Thank you for your recent stay with us and for leaving a review. We want every guest to have an exceptional experience; therefore, we are disappointed that we did not meet these expectations. We are always striving to improve our services, and we are grateful for your feedback. We hope you will accept our apologies, and we look forward to another opportunity to show you our commitment to providing outstanding hospitality.Greg RileyArea General Manager

10/10 有夠讚

Nicolette

於 2023 年 1 月住了 4 晚
Area General Manager 於 2023年2月7日回覆
Dear Nicolette,Thank you so much for the perfect rating of your time at Holiday Inn Manhattan-Financial District, an IHG Hotel. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Greg RileyArea General Manager

10/10 有夠讚

Geoffroy

於 2023 年 1 月住了 4 晚
General Manager 於 2023年2月6日回覆
Dear Geoffroy, Thank you for your fantastic rating! We are pleased you chose Holiday Inn Manhattan-Financial District for your time in our area and even more pleased that we exceeded your expectations. Thank you once again for the feedback. Greg RileyArea General Manager

8/10 不錯哦

真實旅客

商務旅客
喜歡:整潔度和員工素質
Just fine
Nothing special but just fine. This is a low cost hotel near the financial district. It's an ok pick.
於 2023 年 2 月住了 2 晚
General Manager 於 2023年2月5日回覆
Dear Guest, We are happy you chose Holiday Inn Manhattan-Financial District, the world's tallest Holiday Inn! It was our pleasure hosting you, and we hope you will choose to stay with us again the next time your travel brings you to our area!Greg RileyArea General Manager

8/10 不錯哦

Mary

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Central to everything
於 2023 年 1 月住了 7 晚
General Manager 於 2023年2月5日回覆
Dear Mary, Thank you for the great review of your recent stay at the Holiday Inn Manhattan-Financial District. We are pleased you found our location to be perfect for your plans. As you mentioned, our hotel is close to several subway lines that will take you to all the exciting attractions the city has to offer! It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Greg RileyArea General Manager

10/10 有夠讚

GUILLERMO,Lebanon

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great from desk service! Keep up the good job. Really enjoy the service every time I come to this location.
於 2023 年 2 月住了 1 晚
Area General Manager 於 2023年2月3日回覆
Dear Guillermo, We are flattered by your very kind review of Holiday Inn Manhattan-Financial District. We will enjoy sharing your compliments with our associates. It will surely put a smile on their face, and we look forward to your next visit. Greg RileyArea General Manager

10/10 有夠讚

Deivison

於 2023 年 1 月住了 4 晚
Area General Manager 於 2023年2月4日回覆
Dear Deivison, Thank you for rating your stay at Holiday Inn Manhattan-Financial District. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Greg Riley,Area General Manager

10/10 有夠讚

Saily

於 2023 年 1 月住了 4 晚

10/10 有夠讚

Ahmet

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Very good
於 2023 年 1 月住了 7 晚
Area General Manager 於 2023年2月3日回覆
Dear Ahmet, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Holiday Inn Manhattan-Financial District, and we look forward to welcoming you again soon.Greg RileyArea General Manager

6/10 一般般

Linda

喜歡:整潔度和員工素質
於 2023 年 1 月住了 4 晚

10/10 有夠讚

Erick

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had an issue where my reservation wouldn’t display the breakfast on their end, but Kevin at the reception was able to fix it and gave us a great service! The check in process was really easy and the staff was so nice!
於 2023 年 1 月住了 3 晚
Area General Manager 於 2023年2月3日回覆
Dear Erick, Thank you for taking the time to review Holiday Inn Manhattan-Financial District. We appreciate your comments about our courteous associates. However, we apologize that you experienced a minor issue with your reservation. Thank you for pointing out that Kevin, our front desk associate, was responsive and corrected this for you right away. We will continue to work hard to deliver outstanding guest service. We hope that you will revisit us soon.Greg RileyArea General Manager

8/10 不錯哦

Christine

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Wish there was a mini fridge in the room and extra towels
於 2023 年 1 月住了 3 晚
General Manager 於 2023年2月2日回覆
Dear Christine, Thank you for the feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Holiday Inn Manhattan-Financial District. Greg RileyArea General Manager

8/10 不錯哦

ERICKA

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 1 月住了 2 晚

10/10 有夠讚

Deborah

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hôtel agréable et très bien situé. Transports commun à proximité pour se rendre dans tous les endroits incontournables de Manhattan. Personnel agréable et à l’écoute.
於 2023 年 1 月住了 7 晚
General Manager 於 2023年2月2日回覆
Dear Deborah, We are happy you chose Holiday Inn Manhattan-Financial District, the world's tallest Holiday Inn! We enjoyed your comments about the excellent service from our staff and our location. It was our pleasure hosting you, and we hope you will choose to stay with us again the next time your travel brings you to our area!Greg RileyArea General Manager

10/10 有夠讚

Badia

喜歡:員工素質、設施服務和住宿環境和硬體
Hôtel très bien placé avec toutes les commodités à proximité et un très bon service
於 2023 年 1 月住了 5 晚
Area General Manager 於 2023年2月1日回覆
Dear Badia, Thank you for making Holiday Inn Manhattan-Financial District a part of your travel plans. We are glad our convenient location worked well for you and that you enjoyed our courteous hospitality. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again.Greg Riley,Area General Manager

10/10 有夠讚

Busiwe

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 1 月住了 2 晚
Area General Manager 於 2023年2月1日回覆
Dear Busiwe, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Holiday Inn Manhattan-Financial District; we hope to see you again soon.Greg RileyArea General Manager

10/10 有夠讚

Susan

於 2023 年 1 月住了 1 晚
General Manager 於 2023年2月2日回覆
Dear Susan, Thank you for choosing Holiday Inn Manhattan-Financial District and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Greg RileyArea General Manager

10/10 有夠讚

Ryan

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 1 月住了 1 晚

8/10 不錯哦

Jennifer

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good stay
於 2023 年 1 月住了 3 晚
Area General Manager 於 2023年1月31日回覆
Dear Jennifer, Thank you for being our guest at Holiday Inn Manhattan-Financial District. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Greg RileyArea General Manager

10/10 有夠讚

MOONSEOK

於 2023 年 1 月住了 3 晚
Area General Manager 於 2023年2月1日回覆
Dear Moonseok, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We hope you will make Holiday Inn Manhattan-Financial District your home away from home whenever your travels bring you to our area.Greg Riley,Area General Manager

10/10 有夠讚

Thiago

於 2023 年 1 月住了 2 晚
Area General Manager 於 2023年2月1日回覆
Dear Thiago, Thank you for your fabulous rating and for letting us know your stay at Holiday Inn Manhattan-Financial District was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Greg Riley,Area General Manager