1 間臥室、客房內保險箱、書桌、遮光布/窗簾

自治市公園布魯克林溫德姆戴斯飯店的評分

3 out of 5

評論

7.0

不錯哦

10 分,有夠讚;688 則評論中有 149 則" "
8 分,不錯哦;688 則評論中有 236 則" "
6 分,一般般;688 則評論中有 168 則" "
4 分,不太好;688 則評論中有 71 則" "
2 分,很糟糕;688 則評論中有 64 則" "

7.8/10

整潔度

7.6/10

員工素質

6.8/10

設施服務

7.2/10

住宿環境和硬體

7.2/10

環保程度

評論

4/10 不太好

ricky,n y

太贵了,隔音不好,浴巾都不干净,环境不好,没停车位,打扫卫生的阿姨之间聊天能一直聊吵的我都没办法睡觉
於 2019 年 12 月住了 2 晚
A.p 於 2019年12月16日回覆
Dear Guest, Thank you taking the time to share your feedback about your stay. I apologize that we missed your appreciation during your recent stay, and assure you that what you experienced is not the norm at our hotel. Should you choose to stay with us again, I promise that you will experience the level of service we strive to deliver. Should you wish to discuss the matter further, please feel free to reach out to me directly. Regards Amar

6/10 一般般

真實旅客

不喜歡:整潔度、住宿環境和硬體和客房舒適度
The neighbourhood is quiet messy and noisy, at least 10-15 minutes walk from all subway station
於 2019 年 9 月住了 3 晚
a.p 於 2019年9月30日回覆
Dear Guest, Thank you for sharing your concerns with us. We do hope you'd give us another opportunity to host you. Please reach out if you are interested. Best,

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和設施服務
於 2019 年 8 月住了 1 晚
a.p 於 2019年8月10日回覆
Dear guest, Thank you for your feedback. We are happy you enjoyed your overall experience with us and we appreciate you choosing to stay. we look forward to seeing you again! Regards amar

6/10 一般般

真實旅客

不喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2017 年 12 月住了 1 晚
Dear Guest, I just went over your review, and I just wanted to personally thank you for staying with us here at Hamilton inn. We really do appreciate you, and hope that you will give us another chance to better serve you in the future. I think it is very important that our guests have voice, and can provide us their personal input about our operations here at Hamilton inn. Hope to see you soon! Thank you for staying with us here. Sincerely, Amar

8/10 不錯哦

Jing,China Zhejiang

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
and I hate the air freshener they use
Clean,friendly and price worthy. The door of each room was thin and poorly installed, used to be worked up several time in one night by the noise of people talking in the passageways.
Management 於 2015年1月3日回覆
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 不錯哦

helen

情侶出遊
喜歡:員工素質
Location was very good, room very basic, no easy chair for us to relax in, no gluten free breakfast, not a lot of seating for breakfast, we were able to check out and leave our suitcases behind for a few hours which was handy.
於 2022 年 9 月住了 7 晚
ap 於 2022年10月6日回覆
Thank for staying with us

4/10 不太好

L

商務旅客
不喜歡:員工素質和住宿環境和硬體
於 2022 年 5 月住了 1 晚

2/10 很糟糕

Elani

情侶出遊
不喜歡:員工素質、設施服務和住宿環境和硬體
Horrible. Dirty. Staff rude. Didn’t serve breakfast. Worst days inn I’ve ever been to.
於 2022 年 5 月住了 1 晚

2/10 很糟糕

Ana

團體旅遊
不喜歡:員工素質、設施服務和住宿環境和硬體
coming into this place was a challenge especially with slippery stairs. Leaving it was also a challenge considering the elevators didn’t work and the fire exits were blocked. Staying in there was even more sketchy because our room door doesn’t even lock and can be broken in easily
於 2022 年 5 月住了 4 晚

4/10 不太好

Mary Jo

商務旅客, 團體旅遊
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
The one thing I can say very positive about the place is that the room was very clean. Negative: elevator didn't work and the only access to the place is down a flight of stairs; one metal chair in the room for two people; two lightbulbs out; bar in closet gone, so no place to hang clothes; advertised breakfast, but there was none because of Covid, but no warning and no discount given because of this; noisy through the night (people talking and some mechanical sound like an elevator door).
於 2022 年 5 月住了 1 晚
AP 於 2022年5月12日回覆
Dear Guest, Thanks for your business we really appreciate it! I'm so sorry you had an unpleasant experience at the hotel. We are working very hard to remedy our issues and hope you might give us a second chance in the future. Thanks again for your stay and feedback. Safe Travels, AP

4/10 不太好

Nicole

喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
This location was not what it seemed.
於 2022 年 4 月住了 1 晚
Ap 於 2022年4月29日回覆
Dear Guest, Thank you for taking the time to share your feedback with us regarding your recent stay. We greatly appreciate you as a guest and do hope you allow us the opportunity to make it right for your next stay with us. Regards, Amar

6/10 一般般

Francis

Ok
於 2022 年 4 月住了 2 晚
ap 於 2022年4月26日回覆
Dear Guest, Thank you for your feedback. We do hope you allow us another opportunity to share a more positive experience with you soon. Regards Amar

6/10 一般般

真實旅客

喜歡:整潔度、員工素質和客房舒適度
Good for a short term stay
Room and linens were very clean. The bed was comfortable and the noise level was low. The King bed room was very small. The neighborhood the hotel is located in is not desirable, however, it seemed secure. Overall, we were satisfied with the one-night stay.
於 2022 年 4 月住了 1 晚
AP 於 2022年4月26日回覆
Dear Guest, We appreciate the feedback. We care about the comfort of our guests so we'll address your concerns with our team moving forward. We hope for the opportunity to host you again soon for a more positive experience. Reagrds Amar

10/10 有夠讚

Aliya

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel has very good conditions for living and recreation.
於 2022 年 4 月住了 1 晚
AP 於 2022年4月29日回覆
Dear Guest, Thank you so much for the generous review. We are happy to see you enjoyed your stay with us. We always strive to ensure you are comfortable and feel welcomed at the Days inn. We appreciate your staying with us and hope to see you again. Sincerely, Amar

6/10 一般般

L

商務旅客
喜歡:住宿環境和硬體
不喜歡:員工素質
Started good, ended bad
Some of front desk was nice, there was no fruit as told, when i booked i was told i can use the gym, not true, it was closed. There was rotton milk i received, then eventually none, cereal no spoons. And stop serving milk and muffins just cereal no milk or spoon! Housekeeping was mediocre.
於 2022 年 3 月住了 28 晚
ap 於 2022年4月19日回覆
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. All feedback is welcome and continually helps to provide management with useful information by which to evaluate both our hotel property and service. We thank you for your business and we hope to see you again when your travels bring you back to the area! Safe Travels Amar

8/10 不錯哦

Ernestina

親子旅遊
喜歡:整潔度、員工素質和設施服務
El hotel está bien pero los alrededores no son muy limpios y seguros
於 2022 年 4 月住了 2 晚
Ap 於 2022年4月12日回覆
Dear Guest, We are extremely happy that you had a wonderful experience at our property. We appreciate you sharing your stay and we hope to se you again soon. Regards Amar

4/10 不太好

真實旅客

Underwhelming
Inexpensive and convenient. But the smallest hotel room I have ever stayed in. No parking even for drop off. Find your own street parking on a residential area. Had to walk down a flight of stairs to the check in desk as the elevator was out of order.
於 2022 年 3 月住了 2 晚

4/10 不太好

Lilyana

情侶出遊
不喜歡:員工素質、設施服務和住宿環境和硬體
The cabinets in the room were literally broken when we came in and they could barely check us into our room because the “system was down”…
於 2022 年 4 月住了 1 晚
AP 於 2022年4月8日回覆
Dear Guest, Thank you for taking the time to evaluate your stay. We are genuinely sorry we did not live up to the standards you should always expect from us. We are committed to providing exceptional accommodations and service; therefore, we will address the issues you outlined with our associates to improve going forward. We hope you will give us another chance whenever your travels bring you back to the area. Thanking you again Amar

2/10 很糟糕

marilyn

於 2022 年 4 月住了 1 晚

10/10 有夠讚

Paula

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The front desk, customer service. Are always smiling, attentive and super helpful.
於 2022 年 3 月住了 1 晚
AP 於 2022年3月23日回覆
Dear Guest, Thank you for taking the time to write this amazing review! We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations and we thank you for recognizing our hotel and staff. We look forward to welcoming you back! Safe Travels Amar

6/10 一般般

Jean guy

於 2022 年 3 月住了 7 晚

4/10 不太好

Jason

喜歡:員工素質
不喜歡:住宿環境和硬體
From the "Hotel Now Open" sign that was rotting and falling down to the stink of cheap disinfectant to the advice to drive on the sidewalk if our car got blocked in in the parking lot to the bathrooms not being fully cleaned, this place was disappointing. No fitness center as advertised. No breakfast as advertised (just some cookies, coffee, juice.) Comfy bed.
於 2022 年 3 月住了 1 晚
Ap 於 2022年3月22日回覆
Dear Guest, Thank you for taking the time to share your recent experience. I regret to learn that your latest stay left you with a negative impression. Your comments have been shared to the respective department. we would greatly appreciate the opportunity to restore your faith in our property. Safe travels Amar

6/10 一般般

Francisco,SPOKANE

於 2022 年 3 月住了 1 晚

10/10 有夠讚

Eric

於 2022 年 3 月住了 1 晚
AP 於 2022年3月21日回覆
Dear Guest, Thank you for taking the time to submit your feedback about your recent experience. On behalf of the team, we appreciate you and your 10-Star review about the hotel. We are eager to have the opportunity to welcome you back. Warmest Regards, Amar

2/10 很糟糕

Zuhour

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Couldn’t access to the network room wasn’t clean and the front desk charged me two dollars extra even tho I booked the room through an app and still took the two dollars for “SERVICE”!!!
於 2022 年 3 月住了 1 晚
AP 於 2022年3月19日回覆
Dear Guest, Thank you for bringing the challenges you faced during your stay to my attention. I apologize for the negative experience and will make sure to address your concerns with the appropriate staff. Safe Travels AP

10/10 有夠讚

Besik

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very good
於 2022 年 3 月住了 1 晚
Ap 於 2022年3月18日回覆
Dear Guest, We appreciate the positive feedback about your recent stay with us at Days inn Brooklyn borough park. I'm glad to hear that you enjoyed. I will be happy to pass on your comments to our staff so we can be proud of what we do and we hope you visit us again soon. Thank you. Amar

2/10 很糟糕

Rafael

商務旅客
喜歡:員工素質和設施服務
不喜歡:住宿環境和硬體
I stay here very often, probably weekly. This last week they gave me a room with no carpet, no bed or desk lamps, I had to turn a huge spot light on just to see. It’s sad, as I really like this place and it’s location. If they didn’t have a decent room to accommodate a repeat guest, maybe I shouldn’t repeat.
於 2022 年 3 月住了 1 晚
Ap 於 2022年3月22日回覆
Dear Guest, Thank you for taking time to review our hotel. I'm saddened to hear that our hotel fell below your expectations. We take your concerns very seriously and I will address the appropriate departments. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Regards Amar

8/10 不錯哦

randy

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A hotel is okay stuff is okay condition is okay price is okay but for the location because it's far from everything you need to get to, it's far from Manhattan about 25-30 minutes far from Brooklyn, same Central Park, but overall is okay for the money you paying.
於 2022 年 3 月住了 1 晚
AP 於 2022年3月19日回覆
Dear Guest, Thank you for the comments and rating and we apologize that you did not enjoy the location. I will make sure to share your comments with my team so we can improve. Thank you once again. Reagrds Amar

10/10 有夠讚

Rafael

於 2022 年 3 月住了 2 晚

2/10 很糟糕

Isaac

不喜歡:住宿環境和硬體
於 2022 年 3 月住了 1 晚

8/10 不錯哦

Raymond

團體旅遊
不喜歡:住宿環境和硬體
Very satisfactory overall. A little dirty/needing minor repairs, but was reasonably comfortable and a good price/location. The gym and breakfast were both unavailable though.
於 2022 年 3 月住了 2 晚
AP 於 2022年3月11日回覆
Dear Guest, Thank you so much for the review. We are pleased to hear you enjoyed your stay with us and surly will share your comments to our team for more and better improvement. We look forward to the opportunity of welcoming you back to the hotel in the future. Thank you again for choosing us to stay. Safe Travels! Amar

2/10 很糟糕

Abdullo

於 2022 年 3 月住了 3 晚

10/10 有夠讚

Shakera

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 3 月住了 1 晚
ap 於 2022年3月7日回覆
Dear Guest, We sincerely thank you for taking the time to leave such a wonderful ranking of your stay with us. We are so happy to hear that all of your consistency expectations were met at the Days Inn Brooklyn borough park. We hope to have you as our guest again in the future. Safe travels!

8/10 不錯哦

claytus

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 3 月住了 1 晚
Ap 於 2022年3月7日回覆
Dear Guest, Thank you so much for taking the time to leave such a review about your recent stay with us. We hope to welcome you back to Brooklyn Days inn 36 street. Thank you for your business. Safe travels

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location in Brooklyn
Reasonable hotel, convenient location. Staff is helpful & responsive.
於 2022 年 2 月住了 2 晚
AP 於 2022年2月28日回覆
Dear Guest, Thank you so much for taking the time to leave a wonderful review about your recent stay with us here at Days Inn. I am glad to hear that you enjoyed your stay. I look forward to sharing your kind words with our staff. We want all our guests to feel comfortable using our facilities, and while we welcome guests to bring members to the hotel, We look forward to welcoming you back. Thank you for your business. Safe travels! Regards Amar

2/10 很糟糕

curtis

商務旅客
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Never again
If you like hot water this place sucks and ran out of hot water for hours setting me back. Room was dirty, light bulb wasn’t working, lamp outlet wasn’t working, room didn't come with a trash can when asked for one still , elevator wasnt working all visit which made it difficult taking my daughter outside upstairs with all the bags and stroller. This was the worst stay I ever had and the heater was on and off and not staying on in the room. Sucked because I have a daughter and it was cold. Terrible
於 2022 年 2 月住了 3 晚
AP 於 2022年2月28日回覆
Dear Guest, Thank you for taking the time to review your recent stay with us here at our hotel. We take guest reviews very seriously here, and we sincerely thank you for taking the time to provide feedback on your recent stay. We are sorry that we did not exceed your expectations during your stay, however, your comments will help us as we continually work to improve our guest experience. I will be sharing your concerns with our Engineering team /Room service team so they can address the the problem that you had mentioned cannot be repeated. I am sorry extremely about your daughter with the hot waters issue, we had some false fire alarm issue that caused the hot water boiler to shut down and it was fixed in an hour. Thank you for taking the time to bring these problem to my attention so that I will be able to address them. We hope you give us one more chance for your stay. Thank you Amar

10/10 有夠讚

Yosef

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Best place to stay
於 2022 年 2 月住了 2 晚
AP 於 2022年2月7日回覆
Dear Guest, Thank you for taking the time to leave this wonderful rating! We hope to see you again soon at Days Inn so we can share yet another amazing experience! Regards Amar

10/10 有夠讚

Yanique

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
👍
於 2022 年 1 月住了 1 晚
AP 於 2022年1月24日回覆
Dear Guest, It was a pleasure hosting you at Days Inn! We're thrilled you enjoyed your stay and made your visit memorable. Thank you for your kind words. We look forward to your next visit. Regards Amar

4/10 不太好

Ferrocortes GM

家庭旅遊
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Limpieza terrible
El olor a cigarrillo en la habitación es horrible, nos encontramos ropa usada de otros huéspedes en los cajones. Muy pequeña la habitación
於 2021 年 12 月住了 2 晚
AP 於 2022年1月4日回覆
Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. We are extremely sorry about problems you faced during your stay. Please accept our apologies that we did not meet your expectations in some areas. We will be using the feedback you provided to make improvements and to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Amar

10/10 有夠讚

JOSUE

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 8 月住了 1 晚
AP 於 2021年12月31日回覆
Dear Guest, Thank you very much for the great review. We are delighted to hear what a great stay you have had. We hope to see you the next time you are in Brooklyn. Regards Amar

10/10 有夠讚

Leonard

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was nice and pleasant. The staff was very helpful.
於 2021 年 12 月住了 2 晚
AP 於 2021年12月25日回覆
Dear Guest, Thank you for the comments regarding your stay. I will be sure to share the your comments with my TEAM. We take pride in creating a memorable experience. We look forward to having you be our guest again in the future. Hospitably yours, Amar

6/10 一般般

真實旅客

喜歡:員工素質和住宿環境和硬體
於 2021 年 12 月住了 2 晚
AP 於 2021年12月14日回覆
Dear Guest, Thank you for the feedback on your recent stay as we often use guest insight to help guide future decisions. We are happy to hear you enjoyed your room, but are saddened to know your overall experience did not meet your expectations. we can improve your perception of our hotel. Regards Ap

8/10 不錯哦

Saleh

於 2021 年 12 月住了 3 晚

6/10 一般般

rodger

家庭旅遊
不喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2021 年 11 月住了 5 晚
ap 於 2021年11月30日回覆
Dear Guest, Thank you for reviewing the hotel. We are glad that the rest of your stay was enjoyable. Regards Amar

8/10 不錯哦

Yosef D

情侶出遊, 商務旅客
喜歡:整潔度、設施服務和住宿環境和硬體
Not enough parking
於 2021 年 11 月住了 1 晚
AP 於 2021年11月29日回覆
Dear Guest, Thanks again for the review. We are sorry about parking as hotel do have free street parking. We will make every effort to ensure we do better in the future. Thanks again for the review.

8/10 不錯哦

Yosef D

情侶出遊, 商務旅客
喜歡:整潔度、設施服務和住宿環境和硬體
Not enough parking.
於 2021 年 11 月住了 1 晚
AP 於 2021年11月29日回覆
Thanks again for the review.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Acceptable hotel, convenient location
Hotel staff responded to our complaint about a not quite warm room, the heating system was broken & allowed to change rooms. Overall the hotel is fine. I recommend it if you need to be this section of town.
於 2021 年 11 月住了 1 晚
AP 於 2021年11月29日回覆
Dear Guest, Thank you for your 8 star review. We are happy to hear you enjoyed your stay. Thank you Amar

8/10 不錯哦

Yosef D

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The guy at the counter was a little annoying.
於 2021 年 11 月住了 1 晚
AP 於 2021年11月22日回覆
Dear Guest, Thank you for taking time to review our hotel. I'm saddened to hear that our hotel fell below your expectations. We take concerns very seriously and I will address the appropriate departments. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, AP

8/10 不錯哦

Lisa,Brooklyn

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2021 年 11 月住了 1 晚
AP 於 2021年11月15日回覆
Dear Guest, Awesome! Thanks for your response, we appreciate your business. Regards Amar

8/10 不錯哦

Tanis

於 2021 年 11 月住了 3 晚
AP 於 2021年11月9日回覆
Dear Guest, Thank you for taking a moment to share your experience. We appreciate your business and look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. Regards Amar