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曼哈頓中城 HY36 皇冠假日飯店 - IHG 旗下飯店的評分

4 out of 5
曼哈頓中城 HY36 皇冠假日飯店 - IHG 旗下飯店
320 W 36th St, New York, NY

評論

9.2

太棒了

10 分，有夠讚；1674 則評論中有 1173 則" "
8 分，不錯哦；1674 則評論中有 351 則" "
6 分，一般般；1674 則評論中有 92 則" "
4 分，不太好；1674 則評論中有 26 則" "
2 分，很糟糕；1674 則評論中有 32 則" "

9.4/10

整潔度

9.6/10

員工素質

8.8/10

設施服務

9.2/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

zh

於 2023 年 12 月住了 2 晚
Ashley Schultz 於 2024年1月16日回覆
Thank you for staying with us!

10/10 有夠讚

Xiaoyun

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 2 晚
The Crowne Plaza Team 於 2023年12月24日回覆
Thank you choosing the Crowne Plaza HY36 and thank you for your feedback. Be well,

8/10 不錯哦

Li

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Everything was excellent except one thing: The leaner ignored the "Do Not Disturb" sign and kept knocking on the door for cleaning. Will be back for sure.
於 2023 年 6 月住了 2 晚
Ashley Schultz 於 2023年7月7日回覆
Thank you for staying with us. We appreciate the feedback and will definitely address it for the future.

10/10 有夠讚

Kunsheng

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
friendly employ
Ashley Schultz 於 2023年1月1日回覆
Thank you for staying with us!

10/10 有夠讚

Xinran

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2021 年 10 月住了 4 晚

8/10 不錯哦

Anastasia

喜歡：員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Ashley Schultz 於 2024年5月1日回覆
Thank you for staying with us!

10/10 有夠讚

Sophie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff were very friendly, the room was clean and the beds were super comfortable.
於 2024 年 4 月住了 3 晚
Ashley Schultz 於 2024年5月1日回覆
Thank you for staying with us!

8/10 不錯哦

Denise

喜歡：設施服務
It was a pleasant stay
於 2024 年 4 月住了 1 晚
Ashley Schultz 於 2024年4月28日回覆
Thank you for staying with us!

10/10 有夠讚

Ken

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Close to MSG & LIRR. Room was very clean and staff was very friendly.
於 2024 年 4 月住了 2 晚
Ashley Schultz 於 2024年4月28日回覆
Thank you for staying with us!

10/10 有夠讚

Luis

喜歡：整潔度和住宿環境和硬體
Highly recommend, fair price.
於 2024 年 4 月住了 5 晚
Matthew Gatchalian- Assistant Front Office Manager 於 2024年4月28日回覆
Thank you for staying with us!

10/10 有夠讚

Brianna

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Ashley Schultz 於 2024年4月28日回覆
Thank you for staying with us!

10/10 有夠讚

Francis

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 4 晚
Matthew Gatchalian- Assistant Front Office Manager 於 2024年4月28日回覆
Thank you for staying with us!

8/10 不錯哦

Ibtehal

喜歡：整潔度和員工素質
double room dose not fitting 4 people
於 2024 年 4 月住了 4 晚
Matthew Gatchalian- Assistant Front Office Manager 於 2024年4月28日回覆
We apologize that your stay wasn't as comfortable as it could have been. Please reach out to our team if you have a future stay and we'll help accommodate.

8/10 不錯哦

Joan

喜歡：整潔度、員工素質和住宿環境和硬體
Very helpful and friendly staffs.
於 2024 年 4 月住了 5 晚
Ashley Schultz 於 2024年4月26日回覆
Thank you for staying with us!

6/10 一般般

Ceci

喜歡：整潔度
Not my favorite ares of NY
於 2024 年 4 月住了 2 晚
Ashley Schultz 於 2024年4月24日回覆
Thank you for staying with us.

8/10 不錯哦

Sandra，Washington

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is conveniently located. It was very clean and the staff was helpful.
於 2024 年 4 月住了 2 晚
Ashley Schultz 於 2024年4月25日回覆
Thank you for staying with us!

10/10 有夠讚

Chris

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel was lovely but the staff were on another level. Kind, courteous and so helpful. Special mention to Kenny.. every hotel needs a Kenny
於 2024 年 4 月住了 4 晚
Matthew Gatchalian- Assistant Front Office Manager 於 2024年4月23日回覆
Thank you for your kind words and we hope to see you in the future!

10/10 有夠讚

Jason

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
the gym was terrific
於 2024 年 4 月住了 3 晚
M.T 於 2024年4月22日回覆
Thank you for your amazing feedback and for choosing to stay with us!

8/10 不錯哦

Eva

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Saknar bara lite småsaker som morgonrock, skohorn, papper och penna. Suverän frukost! Bor gärna här igen!
於 2024 年 4 月住了 3 晚
M.T 於 2024年4月21日回覆
Thank you for your amazing review and for choosing to stay with us!!

10/10 有夠讚

Tysa

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Had a fabulous stay at the Crowne Plaza! It was my first time visiting NYC and I was not disappointed. Although I went with my boyfriend, I felt as though if I went alone I would’ve been just fine. We felt very safe and secure. The staff was always welcoming and greeting us when we came back from our ventures. The hotel is in a very convenient location within just a couple blocks to Times Square. It is right around the corner from Madison Square Garden and lots of shops as well as restaurants. The room was very clean and tidy, the housekeeping is excellent. Even though we were running behind, she still came and cleaned our room! It was the perfect space for two people. I was highly impressed and we will definitely be staying here again.
於 2024 年 4 月住了 2 晚
Ashley Schultz 於 2024年4月18日回覆
Thank you for your great review!

8/10 不錯哦

john

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Staff was super friendly. West side location is a bit unpolished but proximity to Lincoln tunnel is excellent if you are driving out of town. Room was small and view was ugly but room was well appointed and clean.
於 2024 年 4 月住了 1 晚
Mali. T 於 2024年4月16日回覆
Thank you for your amazing review and for staying with us!!

10/10 有夠讚

Pamela Rochelle

喜歡：整潔度、員工素質和住宿環境和硬體
Everything was perfect! Great location, friendly staff, clean room (bigger than I thought it would be for NY).
於 2024 年 4 月住了 4 晚
Mali. T 於 2024年4月16日回覆
Thank you for your amazing review and for staying with us!!

10/10 有夠讚

Michel

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very welcoming and nice. Nothing but positives to say about our check-in and check out process. Would highly recommend.
於 2024 年 4 月住了 3 晚
Mali. T 於 2024年4月16日回覆
Thank you for your amazing review and for staying with us!!

10/10 有夠讚

Ermal

great nyc hotel
於 2024 年 4 月住了 1 晚
Matthew Gatchalian- Assistant Front Office Manager 於 2024年4月15日回覆
Thank you for staying with us!

10/10 有夠讚

Vanessa

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Mali. T 於 2024年4月16日回覆
Thank you for your amazing review and for staying with us!!

10/10 有夠讚

Wendi

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Molly at the front desk was very personable and accommodating. She greeted us with kindness, answered our questions and went above and beyond to ensure our comfort. Kudos to her.
於 2024 年 4 月住了 1 晚
Ashley Schultz 於 2024年4月12日回覆
Thank you for your great feedback!

10/10 有夠讚

Michelle

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed our stay. The reception staff were incredibly helpful and welcoming. Rooms were great, beds were comfy. Rooms cleaned and beds made every day which is always lovely to come back to after a long day sight seeing. Short walk to Penn St station, from there you can get to most places easily enough. Yellow taxi from/to jfk is about $85 - it’s a flat rate of $70 plus tolls. Our rooms were on the 20th floor, could hear some street noise but certainly not too loud. Overall great stay, would stay again
於 2024 年 4 月住了 4 晚
Ashley Schultz 於 2024年4月11日回覆
Thank you for your excellent review!

8/10 不錯哦

Ma Theresa

於 2024 年 4 月住了 4 晚
Ashley Schultz 於 2024年4月12日回覆
Thank you for staying with us!

10/10 有夠讚

Reanne，Diego Martin

家庭旅遊
喜歡：整潔度和住宿環境和硬體
Everything was good. Especially the staff, very friendly and accommodating. The only problem I had was that Expedia did not process the deposit amount.
於 2024 年 4 月住了 4 晚
Ashley Schultz 於 2024年4月10日回覆
Thank you for your review!

10/10 有夠讚

CANDY

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Most of the staff are polite and friendly. Ashley was warm and kind to my son. The room was spacious, clean and the amenities were in a very good condition. I will stay at the Crowne Plaza whenever we are in New York.
於 2024 年 4 月住了 5 晚
Mali.T 於 2024年4月9日回覆
Thank you for your amazing review and for choosing to stay with us!

10/10 有夠讚

Gisela，charlottesville

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean, comfortable, modern. Nice staff, always welcoming and quick to help.
於 2024 年 3 月住了 4 晚
Ashley Schultz 於 2024年4月10日回覆
Thank you for staying with us!

10/10 有夠讚

Steve

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice midpriced hotel for Manhattan that was within easy walking distance to 34th st subway/rail lines. The room was modern with nice amenties and a good size for a downtown hotel. The online resturant was decent as well.
於 2024 年 4 月住了 1 晚
Mali. T 於 2024年4月9日回覆
Thank you for your amazing review and for choosing to stay with us !!

10/10 有夠讚

Erika

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very friendly and it was quiet location. Room was nice and clean. Great location and within walking distance to other key sites to visit.
於 2024 年 3 月住了 4 晚
Mali. T 於 2024年4月8日回覆
Thank you for your amazing review and for choosing to stay with us!

10/10 有夠讚

Hymavati

Great
於 2024 年 3 月住了 1 晚
Ashley Schultz 於 2024年4月4日回覆
Thank you for staying with us!

10/10 有夠讚

Lluvia

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We love staying here, the staff was so nice, the subway was very near so it was convenient. The only thing that I didn't like was the size of the room, but ny is famous for small spaces.
於 2024 年 3 月住了 4 晚
Ashley Schultz 於 2024年4月4日回覆
Thank you for your great feedback!

10/10 有夠讚

Krysta

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location - close to many sights. Staff were very friendly and helpful.
於 2024 年 3 月住了 3 晚
Ashley Schultz 於 2024年4月4日回覆
Thank you for staying with us!

10/10 有夠讚

Haroution

喜歡：整潔度和員工素質
The hotel was very good, walking distance form all major Manhattan point of interest, very close to train station, I will consider this hotel for future travel plans
於 2024 年 3 月住了 2 晚
Ashley Schultz 於 2024年4月4日回覆
Thank you for staying with us!

8/10 不錯哦

Elvira

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Un poco ruidoso la habitación. La ventilación hace ruido pir la noche y molesta para conciliar el sueño
於 2024 年 3 月住了 8 晚
Mali. T 於 2024年4月2日回覆
Thank you for your amazing review and for choosing to stay with us!

10/10 有夠讚

Elizabeth，Hartford

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Only 2 blocks from Penn Station. Good New York pizza on corner nearby. Easily walk to Macy. A bit far to walk to some Broadway shows so took a cab.
於 2024 年 3 月住了 2 晚
Mali. T 於 2024年4月2日回覆
Thank you for your amazing review and for choosing to stay with us!

10/10 有夠讚

Alexander

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 5 晚
Ashley Schultz 於 2024年4月4日回覆
Thank you for staying with us!

10/10 有夠讚

Abhrajit

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Ashley Schultz 於 2024年4月4日回覆
Thank you for staying with us!

10/10 有夠讚

Xinyun

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great staff and location. They lent us umbrellas when it rained.
於 2024 年 3 月住了 2 晚
Mali. T 於 2024年4月2日回覆
Thank you for your amazing review and for choosing to stay with us!

10/10 有夠讚

Nicolaj

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had a very pleasant experience staying here. The staff was friendly and helpful. The breakfast was also excellent and the rooms were clean and tidy. The hotel is located optimally for experiencing Midtown on foot and also near public transportation.
於 2024 年 3 月住了 5 晚
Mali. T 於 2024年3月31日回覆
Thank you for your amazing review and for choosing to stay with us !!

10/10 有夠讚

Pauline Jennifer Anne

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 5 晚
Mali. T 於 2024年3月31日回覆
Thank you for your amazing review and for choosing to stay with us !!

10/10 有夠讚

Michelle

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent place to stay while in NYC. The reception staff were very accomodating, warm and friendly. They gave us tips on how to navigate NYC. The hotel is very clean with updated interiors, fixtures and modern design. Our room was very clean and love the contemporary design. Bed and pillows are comfortable. The price is reasonable compared to other hotels. It is not too far from Time Square, Empire State. Plenty of restaurants around it. My family loved this hotel and will definitely stay here the next time we visit NYC again.
於 2024 年 3 月住了 3 晚
Matthew Gatchalian- Assistant Front Office Manager 於 2024年3月31日回覆
Thank you for such kind feedback and we look forward to welcoming you and your family back soon!

10/10 有夠讚

Ana Priscilla

於 2024 年 3 月住了 6 晚
Ashley Schultz 於 2024年4月18日回覆
Thank you for staying with us!

10/10 有夠讚

Jeffery

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The guy that handled my room service was very polite and friendly I will be back again
於 2024 年 3 月住了 1 晚
Matthew Gatchalian- Assistant Front Office Manager 於 2024年3月26日回覆
Thank you for staying with us!

8/10 不錯哦

Gina

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Restaurant was often slow and out of key breakfast items
於 2024 年 3 月住了 3 晚
Ashley Schultz 於 2024年3月22日回覆
Thank you for your feedback. We appreciate it and will share with the restaurant team!

2/10 很糟糕

Gabriele

於 2024 年 3 月住了 5 晚
Ashley Schultz 於 2024年4月11日回覆
Thank you for your review.

10/10 有夠讚

Alejandra

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our stay here was amazing! Everything was at a perfect convenience.
於 2024 年 3 月住了 5 晚
Ashley Schultz 於 2024年3月20日回覆
Thank you for your great feedback!