住宿內部

紐約凱世精品酒店的評分

2.5 out of 5
紐約凱世精品酒店
510 W 42nd St, New York, NY

評論

7.4

不錯哦

10 分,有夠讚;1004 則評論中有 365 則" "
8 分,不錯哦;1004 則評論中有 263 則" "
6 分,一般般;1004 則評論中有 152 則" "
4 分,不太好;1004 則評論中有 116 則" "
2 分,很糟糕;1004 則評論中有 108 則" "

7.8/10

整潔度

8.2/10

員工素質

7.2/10

設施服務

7.4/10

住宿環境和硬體

7.0/10

環保程度

評論

8/10 不錯哦

xiaoting

於 2023 年 5 月住了 1 晚
Customer Service 於 2023年6月1日回覆
Thank you for sharing your thoughts with us, Xiaoting!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Cachet Boutique Hotel New York City. Thank you and have a lovely day!

2/10 很糟糕

真實旅客

於 2020 年 1 月住了 1 晚
Manuel P 於 2020年3月18日回覆
We would like to express to you our deepest gratitude for having stayed with us as well as our appreciation for the time you took to complete a review. Our goal is, and will always be, to provide all of our guest’s with exquisite experiences that set and exceed the bar. Sadly we were not able to with you and for that we apologize.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
交通方便,價格合理,離地鐵站近,靠近市區。
於 2019 年 7 月住了 2 晚

2/10 很糟糕

Paul

於 2023 年 11 月住了 2 晚

10/10 有夠讚

Oswaldo J

喜歡:整潔度、員工素質和住宿環境和硬體
Best hotel
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Roger

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Unfortunately this hotel closed a couple of weeks ago, but to stop Expedia for asking me my thoughts I had to fill in this page. To note, Expedia booked me in another hotel without any fuss. R
於 2023 年 10 月住了 2 晚
Customer Service 於 2023年11月2日回覆
Roger, it's wonderful to learn that despite the unexpected change in your booking, you were effortlessly accommodated elsewhere. Regarding Cachet Boutique Hotel New York City, we trust your intended stay would have been memorable. We value your understanding greatly and appreciate your cooperation.

4/10 不太好

Clark

於 2023 年 10 月住了 2 晚

6/10 一般般

Karis

於 2023 年 10 月住了 3 晚
Customer Service 於 2023年11月3日回覆
Thank you for the feedback, Karis.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

10/10 有夠讚

NISHA,Boonton

於 2023 年 10 月住了 1 晚
Customer Service 於 2023年11月3日回覆
Nisha, thank you for your stellar rating of Cachet Boutique Hotel New York City. We're absolutely thrilled that your stay with us met your expectations. We hope to welcome you back in the near future for an even better experience. Safe travels.

6/10 一般般

Andrew

Closing
When I checked in, they said the hotel would be closing on the day I was to check out. Employees rightfully upset. No bar or restaurant in the hotel. Common areas with lots of stuff laying around - chairs, couch cushions, etc.
於 2023 年 10 月住了 3 晚
Customer Service 於 2023年10月13日回覆
Andrew, it's unfortunate to hear about your stay. Rest assured, our team members' emotions should never affect the quality of service provided. Our intention is to ensure that all areas, including common spaces, are clean and tidy for our guests. We regret if it wasn't up to the mark during your visit. Thank you for bringing this to our attention - we will take measures to improve these aspects.

4/10 不太好

真實旅客

商務旅客
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Pretty bad overall
The pictures look significantly better than the property, which is run down, not clean, and musty. The people working there were very nice, but I was given the wrong price information about a car service they recommended to the airport, which caused a problem upon arriving at the airport and learning of the higher price. Would definitely not recommend it.
於 2023 年 10 月住了 2 晚
Customer Service 於 2023年10月8日回覆
We appreciate your candid feedback. It is unfortunate to hear that the visual presentation of the property didn't meet the expectation. Regular maintenance and cleanliness are among our highest priorities, hence we're taking your words seriously. We also understand there was confusion regarding the car service pricing. Our team members aim to provide accurate information at all times, so we will look into this to prevent future discrepancies. We hope to have the opportunity to better serve you in the future and show you the kind of stay we strive to offer.

8/10 不錯哦

Sherrie

喜歡:整潔度、員工素質和設施服務
不喜歡:住宿環境和硬體
Check in was a relatively simple process and everything was done quickly. The room itself while spacious for new york appeared to have some flaws. There were metal hooks jutting from the wide of the bed so if you weren't careful you could easily catch yourself on it and hurt yourself. Bed as quite creaky as well and the shower overflowed around the back of the sink to toilet when in use for only a few minutes as the water didnt appear to drain. Bathroom didnt appear very waterproof tight. Location wise it was only a few blocks away from times square and less for the port authority which made catching our bus a breeze. We were also able to have our bags held while we travelled around on our last day in the city. Overall it was a good stay but the room could do with some improvements.
於 2023 年 10 月住了 2 晚
Customer Service 於 2023年10月8日回覆
Sherrie, it's great to hear that your check-in process at Cachet Boutique Hotel New York City was smooth and you found our location convenient for your city explorations. We appreciate your feedback about the room conditions and assure you that adequate steps have been taken to address the situation. It's of utmost importance to us that our guests enjoy their stay in a comfortable and safe environment. Thank you for allowing us to keep your belongings on your last day, we're glad we could assist. We look forward to hosting you again and providing an even better experience.

10/10 有夠讚

Narine D

於 2023 年 10 月住了 1 晚
Customer Service 於 2023年10月27日回覆
Narine, it's delightful to read your high rating for Cachet Boutique Hotel New York City. It speaks volumes about the positive experience you had with us. We sincerely hope to welcome you back soon. Thank you for your rating.

8/10 不錯哦

Lonzo

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
This establishment was nicely appointed, clean, and very trendy.
於 2023 年 10 月住了 1 晚
Customer Service 於 2023年10月6日回覆
Lonzo, thank you for sharing your experience. It's wonderful to know that you appreciated the neatness and well-curated style of Cachet Boutique Hotel New York City. Your feedback motivates us to continue delivering a top-notch stay for our guests. Looking forward to welcoming you back for another trendy and neat getaway.

8/10 不錯哦

Angela

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Location good for us!
Beds were comfortable and location close to our daughters place, the water front and many restaurants to eat at within walking distance.
於 2023 年 9 月住了 3 晚
Customer Service 於 2023年10月5日回覆
Angela, thank you for your review. It's wonderful to hear that you enjoyed the comfort of the beds at Cachet Boutique Hotel New York City and found our central location convenient for visiting numerous eateries and local attractions. We hope to welcome you back the next time you visit your daughter.

8/10 不錯哦

真實旅客

商務旅客
喜歡:員工素質和客房舒適度
不喜歡:整潔度和住宿環境和硬體
於 2023 年 10 月住了 2 晚
Customer Service 於 2023年10月6日回覆
Thank you for taking the time to leave us a great rating!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Cachet Boutique Hotel New York City.

4/10 不太好

Judith

情侶出遊
不喜歡:設施服務和住宿環境和硬體
We were put in a room on the first floor that was on a main NYC thoroughfare. We had to keep the blackout shade down on our tiny window, because people were walking by and looking into our room. The ceiling had paint peeling off it it, and the air conditioner was LOUD....probably to try to keep the noise of the traffic from the room. It didn't. I am a travel agent, and the room for my clients was on the 4th floor and apparently a lot nicer. They slam a $28 recreation fee on the rooms, because they have a pool table and a coffee machine.
於 2023 年 9 月住了 1 晚
Customer Service 於 2023年10月3日回覆
Judith, it's clear from your comments that your recent stay didn't meet your expectations. It's rather surprising to hear about the challenges you experienced with your room's location and ambiance, which deviates from our usual standards. We are also mindful of feedback about the recreational amenity fee and we're reviewing this internally. We appreciate the support of travel agents like yourself, so please don't hesitate to reach out to us directly so we can discuss any concerns you might have more extensively.

6/10 一般般

brendan

商務旅客
喜歡:員工素質
不喜歡:住宿環境和硬體
於 2023 年 9 月住了 4 晚
Customer Service 於 2023年10月5日回覆
Brendan, thank you for taking the time to provide a rating based on your recent stay. We're committed to constantly improving our guest experience, and your feedback is vital for that. Thank you for staying with us and we hope for the opportunity to exceed your expectations during your next visit.

8/10 不錯哦

Sulaika

商務旅客
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Very friendly staff, good location. I did like the size of the room especially for NY standards. rooms were outdated, very dusty. However would still recommend the Hotel.
於 2023 年 9 月住了 4 晚
Customer Service 於 2023年10月3日回覆
Sulaika, it's wonderful to hear that you appreciated the friendly nature of our team members and the ideal location of Cachet Boutique Hotel New York City. We're also pleased that our spacious rooms met your expectations. Your comments regarding room condition have been noted, and rest assured, we continuously strive to improve the experiences of our guests. We're delighted to know you would recommend us. Thank you for your feedback.

8/10 不錯哦

Erik

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Review of Cachet Boutique Hotel
Stay was good. The table lamps in my room were non functional. The bathroom door glass needs to be cleaned. The hotel has an odor similar to a manfume, not unpleasant but strong. The free newspaper at the front desk is Epoch Times. Nice staff, clean enough. Pleasant stay.
於 2023 年 9 月住了 3 晚
Customer Service 於 2023年10月1日回覆
Erik, thank you for taking the time to share your experience at the Cachet Boutique Hotel New York City. We're glad to hear you found your stay overall enjoyable and our team members courteous. Your feedback concerning the lighting in your room and cleanliness of the bathroom door has been noted to ensure our attention to detail is improved. As for the scent in the hotel, it's a signature fragrance, but we appreciate your insight. We're looking forward to further enhancing your experience on your next visit.

8/10 不錯哦

Daniel

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Noisy
We were in room 102, which was on the ground floor right next to 41st street. It was very noisy, with traffic, horns blowing, sirens and people talking and yelling.
於 2023 年 9 月住了 3 晚
Customer Service 於 2023年10月1日回覆
Daniel, it's unfortunate to hear about the noise disturbances during your stay at the Cachet Boutique Hotel New York City. Our prime location does come with the hustle and bustle of the city, which, for some guests, adds to the NYC experience. For a quieter stay next time, we suggest requesting a room away from the street. We hope to have the chance to improve your experience on your next visit to our boutique hotel.

8/10 不錯哦

Arrim

喜歡:整潔度、員工素質和設施服務
The overall esthetics were different and cool
於 2023 年 8 月住了 2 晚
Customer Service 於 2023年9月30日回覆
Thanks for the 4/5 rating, Arrim!We're happy you had such a lovely stay at Cachet Boutique Hotel New York City! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

6/10 一般般

Michael

商務旅客
喜歡:員工素質
不喜歡:客房舒適度
於 2023 年 9 月住了 2 晚
Cachet Boutique Management 於 2023年9月29日回覆
It seems you've had an experience that didn't meet your expectations. While there are no specific details mentioned, we're keen to understand how we can make things better. We invite you to share more about your stay so we can strive to improve for all our guests. Thanks for leaving a rating, your feedback is valued.

10/10 有夠讚

Fuhua

於 2023 年 9 月住了 3 晚
Customer Service 於 2023年9月30日回覆
Thank you for sharing, Fuhua!At Cachet Boutique Hotel New York City, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚
Customer Service 於 2023年9月27日回覆
We're thrilled to know that you had a positive experience at Cachet Boutique Hotel New York City. Looking forward to welcoming you back in the future.

8/10 不錯哦

Subin

家庭旅遊
喜歡:整潔度
Location is a Gem, but Room Could Use Improvements* Pros: - The standout feature of this property is undeniably its unbeatable location. It's within a leisurely stroll of Times Square and other major attractions, truly immersing you in the vibrant ambiance of New York City. - Safety is a strong point, with the NYPD building nearby, this surely has to be a safe place :) - For foodies, there's no shortage of excellent dining options in close proximity. - TheTimes Square metro station just a 5-minute walk away which is great if you want to catch the subway. Cons: - Unfortunately, the room itself is not that spacious, which might pose an issue for those seeking more room to relax. - Surprisingly, there was no electric water kettle in the room, a standard amenity in most accommodations worldwide. This omission was unexpected and inconvenient. - Another letdown was the absence of complimentary drinking water in the room. This too was a surprise to me. This property excels in terms of location, safety, and nearby dining options, but there's definite room for improvement in terms of room size and basic amenities like an electric kettle and complimentary drinking water. It's a decent choice for those prioritizing location, but other aspects could be enhanced to make the stay more comfortable.
於 2023 年 9 月住了 1 晚
Customer Service 於 2023年9月28日回覆
Subin, thank you for sharing your thoughts. Your appreciation of our prime location, the surrounding safety, and the proximity to exquisite dining options is wonderful to see. Feedback regarding the size of our rooms is crucial, as we aim to provide a comfortable environment for our guests. It's regrettable to know that the absence of a kettle in the room and complimentary drinking water was experienced as inconvenient. We understand the importance of these amenities and we're consistently working on refining our services. At Cachet Boutique Hotel New York City, we'll take your helpful feedback into consideration as we continually strive to enhance our guests' stay.

6/10 一般般

Dennis,Atlanta

於 2023 年 9 月住了 5 晚
Customer Service 於 2023年10月17日回覆
Dennis, your feedback is greatly appreciated, even if it's solely in the form of a rating. If you have any further comments or suggestions that can help us improve our services, please feel free to share. We're committed to ensuring our guests have a great stay.

10/10 有夠讚

Michael

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good weekend in New York
The stay was good and the hotel was in a very good location. Just blocks from subway stations and Times Square. The staff were friendly and kind.
於 2023 年 9 月住了 3 晚
Customer Service 於 2023年9月27日回覆
Thank you for taking the time to leave this wonderful review, Michael!We're so glad to hear that you had a positive stay with us at Cachet Boutique Hotel New York City! We're also thrilled that you loved our central location so much! We'd love to see you again soon so we can share an even more enjoyable experience with you.

4/10 不太好

Chad

於 2023 年 9 月住了 1 晚
Customer Service 於 2023年9月27日回覆
Chad, it seems you've had an experience that didn't meet your expectations. While there are no specific details mentioned, we're keen to understand how we can make things better. We invite you to share more about your stay so we can strive to improve for all our guests. Thanks for leaving a rating, your feedback is valued.

8/10 不錯哦

Subin

於 2023 年 9 月住了 2 晚
Customer Service 於 2023年10月16日回覆
Thank you for taking the time to share your review with us, Subin!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Cachet Boutique Hotel New York City. Thank you and have a wonderful day!

10/10 有夠讚

CHANSOKHY

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚
Cachet Boutique Management 於 2023年9月26日回覆
Thank you for the splendid rating! It's great to hear your stay at Cachet Boutique Hotel New York City met your expectations resulting to a perfect scoring experience. With that, we hope your travels bring you back to stay with us again soon. Safe travels!

8/10 不錯哦

Kathleen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Cachet Boutique Management 於 2023年9月24日回覆
Thank you for sharing your thoughts with us, great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Cachet Boutique Hotel New York City.

6/10 一般般

Maxime

商務旅客
於 2023 年 9 月住了 5 晚
Customer Service 於 2023年9月23日回覆
We appreciate the feedback, Maxime.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

6/10 一般般

John

商務旅客
不喜歡:住宿環境和硬體
於 2023 年 9 月住了 1 晚
Customer Service 於 2023年9月23日回覆
John, it seems you have had mixed experiences during your stay and we regret to know some aspects of your visit fell short of expectations. Thank you for staying with us and sharing your feedback. Please know, we are eager for another chance to better serve you next time. Safe travels until then!

4/10 不太好

Jean

情侶出遊
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
The staff were very accommodating. The location of the hotel is very good. Weird smell in lobby area all of the time. The hotel needs an upgrade.
於 2023 年 9 月住了 2 晚
Cachet Boutique Management 於 2023年9月22日回覆
We truly apologize for any inconveniences during your stay. We appreciate the feedback in order to correct the issues.

4/10 不太好

Allyson

情侶出遊, 商務旅客
不喜歡:整潔度和設施服務
I felt like a second class citizen that I booked thru Expedia- front desk kept saying they couldn’t answer my questions because I booked thru third party. Two people in room and I had to call for towels every day. Hair on floor in bathroom when we arrived - clumps
於 2023 年 9 月住了 3 晚
Cachet Boutique Management 於 2023年9月22日回覆
We appreciate you taking the time to share your feedback. We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

6/10 一般般

ORLANDO

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel
Excellent hotel, very clean and staff very friendly, only complaint is no restaurant on site, room service would have been nice.
於 2023 年 9 月住了 2 晚
Customer Service 於 2023年9月21日回覆
Orlando, thank you for your feedback. It's great to know that you appreciated the immaculate conditions at the Cachet Boutique Hotel New York City and the pleasant demeanor of our colleagues. We're sorry about the limitation of on-site dining options, although it's not a service we currently offer. We value your input as it helps us to consider potential improvements. We look forward to your next stay with us.

6/10 一般般

Brielle

喜歡:員工素質
不喜歡:整潔度
My girlfriend and I stayed here for one night and we were delighted by the front entrance ambiance. The staff was extremely pleasant as well! But our room could have used a bit more cleaning
於 2023 年 9 月住了 1 晚
Customer Service 於 2023年9月21日回覆
Brielle, it's heartwarming to know you enjoyed the ambiance at the entrance and found our team members to be extremely pleasant at Cachet Boutique Hotel New York City. We value your feedback and appreciate you letting us know that you felt the room required extra attention. We'll be sure to share your insights with the relevant team to ensure we improve. We hope to have another opportunity to host you for a flawless experience.

2/10 很糟糕

Maria

於 2023 年 9 月住了 1 晚
Customer Service 於 2023年10月10日回覆
Thank you for sharing your feedback, Maria.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

10/10 有夠讚

Olessya

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I like this hotel! Very safety quite, very clean. And very close to walking streets and pier. I definitely will stay there my next time
於 2023 年 9 月住了 4 晚
Customer Service 於 2023年9月19日回覆
Olessya, it's lovely to hear that the Cachet Boutique Hotel New York City met your needs perfectly and that you appreciate its cleanliness and convenient location. We’re also glad to learn that you felt safe and enjoyed the tranquility during your stay. We eagerly anticipate your next visit.

6/10 一般般

Mark

喜歡:員工素質
於 2023 年 9 月住了 1 晚
Customer Service 於 2023年9月19日回覆
Mark, thank you for taking the time to rate your recent stay. It appears we didn't fully meet your expectations and we're sorry to hear that. We would appreciate hearing more about your experience, so we can strive to provide a better service next time. We're constantly improving, thanks to valuable feedback like yours.

6/10 一般般

Brian

於 2023 年 9 月住了 2 晚
Customer Service 於 2023年9月19日回覆
We appreciate the feedback, Brian.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 有夠讚

Yitsiam

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Excelente
Customer Service 於 2023年9月17日回覆
Yitsiam, é maravilhoso saber que você gostou de sua estadia no Cachet Boutique Hotel New York City. Agradecemos seu feedback breve, mas altamente positivo, e esperamos recebê-lo de volta em um futuro próximo. Boa viagem até então.

6/10 一般般

Mac

團體旅遊
不喜歡:設施服務
It lacked some basic amenities, like an iron/board. They listed the room as multi-view, but in reality, our room window looked out into another window that looked out into a courtyard.
於 2023 年 9 月住了 1 晚
Cachet Boutique Management 於 2023年9月17日回覆
We appreciate you taking the time to share your feedback. We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. But please note that we do have irons and ironing broads by request. We hope you give us another chance to share a more positive experience with you soon.

10/10 有夠讚

Nyasha

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Customer Service 於 2023年9月18日回覆
Nyasha, thank you for the splendid rating! It's great to hear your stay at Cachet Boutique Hotel New York City met your expectations resulting to a perfect scoring experience. With that, we hope your travels bring you back to stay with us again soon. Safe travels!

8/10 不錯哦

Michelle

於 2023 年 9 月住了 4 晚
Customer Service 於 2023年10月6日回覆
Michelle, thank you for rating your stay at the Cachet Boutique Hotel New York City. We strive to consistently offer an enjoyable and unique experience for our valued guests and we are delighted yours was a positive experience. With that we look forward to welcoming you back on your next visit to New York City.

4/10 不太好

Kyle

團體旅遊
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Staff was rather nice. Upon walking in you'd think this would be a very fancy place, it is not.... motel 6 has better rooms as far as I'm concerned, weird windowless AC unit, squeaky spring bed that broke the back, no actual privacy to bathroom as it's an outdoor sliding door. Hallways were aged and weathered, duct tape holding carpet down in areas, garbage bags in hallways. The courtyard areas were a nice touch but did not make up for the price of a room. Would never stay here again.
於 2023 年 9 月住了 1 晚
Customer Service 於 2023年9月16日回覆
Kyle, it's concerning to hear that your experience didn't measure up to your expectations. We are known for creating a seamless and comfortable environment for guests and it sounds like we might have fallen short in your room. We appreciate you sharing your perspective regarding the unique layout and the state of the hallways. You've highlighted important areas of attention and we assure that your observations are being taken into serious consideration. Our eclectic courtyard areas aim to provide memorable moments and we're glad you enjoyed them. Despite your previous experience, we hope we get another chance to serve you better in the future.

10/10 有夠讚

Joanne

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is a great hotel for a reasonable cost. The staff are exceptional and we enjoyed our stay very much.
於 2023 年 9 月住了 4 晚
Customer Service 於 2023年9月15日回覆
Joanne, thank you for your wonderful review of Cachet Boutique Hotel New York City. Your kind words about our team members' exceptional service are greatly appreciated. It's heartening to hear that you greatly enjoyed your stay with us. We look forward to your return visit in the future.

8/10 不錯哦

Robert

於 2023 年 9 月住了 5 晚
Cachet Boutique Management 於 2023年9月15日回覆
Thank you for sharing your thoughts with us,great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Cachet Boutique Hotel New York City.

6/10 一般般

Corey

喜歡:員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Customer Service 於 2023年9月14日回覆
Thank you for taking the time to share your feedback, Corey.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.