客房景觀

紐約市中心千禧飯店的評分

4 out of 5
紐約市中心千禧飯店
55 Church Street, New York, NY

評論

7.4

不錯哦

10 分,有夠讚;2323 則評論中有 951 則" "
8 分,不錯哦;2323 則評論中有 497 則" "
6 分,一般般;2323 則評論中有 357 則" "
4 分,不太好;2323 則評論中有 242 則" "
2 分,很糟糕;2323 則評論中有 276 則" "

7.8/10

整潔度

8.0/10

員工素質

7.0/10

設施服務

7.2/10

住宿環境和硬體

7.4/10

環保程度

評論

8/10 不錯哦

lijun

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月13日回覆
Lijun, thank you for choosing the Millennium Downtown New York and sharing your rating on Expedia. It's great to see that you enjoyed your stay. We aim to provide a high level of service and hope to welcome you back again in the future.

2/10 很糟糕

Yubeifan

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The front desk people is rude and racist.
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年3月17日回覆
Hello,We are truly sorry for the experience you have received. Please contact us directly so that we can discuss your concerns further and work towards a resolution.Warm regards,

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Customer Service 於 2023年9月24日回覆
Thanks for the 8/10 rating!We're thrilled you enjoyed your time at Millennium Downtown New York so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

10/10 有夠讚

??

喜歡:整潔度、員工素質和住宿環境和硬體
great the staffs are patient
於 2023 年 8 月住了 3 晚
Customer Service 於 2023年8月22日回覆
We're delighted to know you found our team members at Millennium Downtown New York both patient and attentive. Thanks for your kind words and we hope to welcome you back soon.

10/10 有夠讚

xiaohong

於 2023 年 5 月住了 3 晚
Nalini 於 2023年6月7日回覆
Thank you for your feedback! :)

10/10 有夠讚

Xian

喜歡:整潔度、員工素質和住宿環境和硬體
Good location
於 2023 年 5 月住了 2 晚
Customer Service 於 2023年5月18日回覆
Xian, thank you for leaving us a 5 out of 5 rating, and for your kind words regarding our prime location! We look forward to seeing you again soon so we can share another exceptional experience with you at Millennium Downtown New York!

2/10 很糟糕

Zilue

團體旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
脏 老旧 服务不好
於 2023 年 2 月住了 3 晚
Customer Service 於 2023年2月23日回覆
感谢您的反馈,Zilue。我们很遗憾您与我们在一起的时间没有达到您的期望。我们坚持更高的标准,所以我们希望您能尽快给我们机会与您分享更积极的体验。

10/10 有夠讚

Mark

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel
Customer Service 於 2022年12月2日回覆
Thank you for the amazing rating, Mark!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Millennium Downtown New York soon!Thanks again for leaving your feedback!

10/10 有夠讚

??

喜歡:整潔度、員工素質和住宿環境和硬體
於 2022 年 10 月住了 2 晚

8/10 不錯哦

Jason,Gaithersburg

於 2022 年 3 月住了 1 晚

10/10 有夠讚

Alfredo,Queretaro

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Muy limpio, bueno, muy bonito.
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月21日回覆
Alfredo, gracias por tus excelentes comentarios sobre Millennium Downtown New York. Estamos encantados de que haya encontrado todo muy limpio y hermoso. ¡Esperamos darle la bienvenida nuevamente pronto!

4/10 不太好

Claudia

不喜歡:整潔度
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Romeo

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place but room need a update, sofa and flooring was old
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月20日回覆
Romeo,Thank you for your wonderful feedback about Millennium Downtown New York. It's great to hear you enjoyed your stay. We appreciate your comments regarding the room and will certainly take them into consideration. We hope to have the pleasure of welcoming you back soon.

4/10 不太好

Eugene

情侶出遊, 商務旅客
喜歡:整潔度和員工素質
不喜歡:設施服務
From the dark lobby to inability to control room temp; refrigerator removed from room; restaurant closed and sketchy elevator availability- all left me with the feeling this hotel is cutting corners everywhere it can.
於 2024 年 3 月住了 3 晚
Customer Service 於 2024年5月20日回覆
Eugene, thank you for sharing your experience. The observations you mentioned are concerning, and our team is committed to providing a better experience for our guests. Your feedback will be used to make future improvements.

2/10 很糟糕

Nicole

家庭旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
Run down old dirty
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月20日回覆
Nicole, we're disheartened to hear that your stay did not meet your expectations. Our team is committed to maintaining high standards, and your feedback will be taken into consideration to improve our services. Thank you for sharing your thoughts.

8/10 不錯哦

Vernon

於 2024 年 5 月住了 3 晚
Customer Service 於 2024年5月21日回覆
Vernon, the team at Millennium Downtown New York is thrilled to see your positive rating! We strive to provide exceptional experiences for our guests, and we hope to welcome you back for another great stay soon.

8/10 不錯哦

Stephanie

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:設施服務
Rooms are large & spacious. Silly that they don’t have a fridge or microwave. Area was very quiet on the weekend.
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月19日回覆
Stephanie, thank you for sharing your experience at Millennium Downtown New York. We're glad to hear you enjoyed the spacious rooms and peaceful surroundings. Your feedback regarding the amenities has been noted. We hope to welcome you back soon!

6/10 一般般

Zarnna

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月19日回覆
Thank you for sharing your feedback, Zarnna!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

10/10 有夠讚

Lysander

團體旅遊
喜歡:整潔度、員工素質和設施服務
Super fijn hotel! Vriendelijke staff en op loopafstand van veel toeristische hotspots, ook omringd door stations en winkels. Hotelkamer mag wel een opknapbeurt krijgen. Zeker aan te raden!
於 2024 年 1 月住了 5 晚
Customer Service 於 2024年5月19日回覆
Lysander, thank you for your glowing review of the Millennium Downtown New York! The team members are delighted to hear you found them friendly and appreciated the convenient location. Your feedback about the hotel room is noted. We look forward to welcoming you back soon!

10/10 有夠讚

Tamela

喜歡:整潔度、員工素質和住宿環境和硬體
I was happy with every aspect of the hotel stay.
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月19日回覆
Tamela, thank you for your kind words. Our team at Millennium Downtown New York is thrilled to hear you enjoyed every aspect of your stay. We hope to welcome you back soon!

8/10 不錯哦

David

情侶出遊
喜歡:整潔度和住宿環境和硬體
Downtown is always alive you can feel it inside and outside the hotel, they have a bar when you enter elevators that are fast travel and the view was amazing. As a new yorker I enjoyed my stay
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年5月20日回覆
David, thank you for sharing your experience at Millennium Downtown New York. It is wonderful to hear you enjoyed the lively atmosphere and the stunning views. The fast elevators and the bar were also highlights for you, and we are glad they enhanced your stay. As a New Yorker, we value your perspective and look forward to welcoming you back.

2/10 很糟糕

Nicole

家庭旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
Old and dated, run down, sky high prices. And they hold your deposits forever. Not worth it at all. Took 2 nights deposits from me and 5 days later, still waiting for the reversal. That’s 300.00. No refrigerators in room either.
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月20日回覆
Nicole,Thank you for sharing your feedback. We are sorry to hear about your concerns with the room and the deposit reversal. Please be assured the team is investigating your deposit issue to expedite the process. Your comments regarding the room amenities have been noted for future improvements.

8/10 不錯哦

Jose

喜歡:設施服務
No papel de baño
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月15日回覆
José, gracias por tu reseña. Lamentamos saber que tuvo un problema con los artículos de tocador. El equipo de Millennium Downtown New York atenderá sus comentarios para garantizar un mejor servicio en el futuro. Esperamos tener la oportunidad de darle la bienvenida pronto.

10/10 有夠讚

Jose

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
First time staying at this wonderful hotel. It definitely warrants a return trip next time I’m in NYC.
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月15日回覆
Jose, thank you for your kind words! The team at the Millennium Downtown New York is delighted that you had a wonderful stay. We're looking forward to welcoming you back on your next trip to NYC!

8/10 不錯哦

Markus,Jena

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
於 2024 年 5 月住了 8 晚
Customer Service 於 2024年5月15日回覆
Markus, thank you for choosing Millennium Downtown New York. We're glad to see that you had a positive experience. We're looking forward to welcoming you back for another great stay.

8/10 不錯哦

Dick,Centennial

商務旅客
喜歡:整潔度和員工素質
The hotel is a bit outdated, but the location is very convenient for public transportation. For food options, go a bit north towards SoHo and Tribecca. Would recommend!
於 2024 年 5 月住了 3 晚
Customer Service 於 2024年5月14日回覆
Dick, it's wonderful to hear you found Millennium Downtown New York's location advantageous for public transportation. We're also glad you discovered culinary gems in the nearby SoHo and TriBeCa areas. We appreciate your endorsement and sincerely hope you'll choose to stay with us again on future visits to New York.

10/10 有夠讚

Kristen

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our room had an unbeatable view of the Hudson River and World Trade Centre. We traveled with a small child and there were accessible subway stations close by to accommodate our stroller. Staff were amazing and the rooms were clean although maybe not quite as updated as other properties. The only thing that would have improved the stay would be to have onsite parking and a fridge in our room.
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月13日回覆
Kristen, it's delightful to know that you appreciated the scenic views of the Hudson River and World Trade Centre from your room at Millennium Downtown New York. We're pleased our location and the cleanliness of our rooms were convenient for your family during your stay. We take note of your suggestions regarding on-site parking and in-room amenities, and we're working towards considering such enhancements. It's also great to hear that our team members made your experience more enjoyable. We look forward to the opportunity to welcome you back.

10/10 有夠讚

Quintasia

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love it
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年5月12日回覆
Quintasia, it's excellent to hear that you enjoyed your time at Millennium Downtown New York. We always strive to offer delightful stays for our guests. We hope to welcome you back in the future.

10/10 有夠讚

Cathy

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A mix up with our room reservation but staff handled it efficiently. New room was perfect.
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月12日回覆
Cathy, it's pleasing to know that even though you had a small hitch with your initial room reservation, our team members were able to address it promptly, ensuring your experience at Millennium Downtown New York remained uninterrupted. We're glad to hear your new room was ideal for your needs. We hope to have the pleasure of serving you again soon.

6/10 一般般

Jennifer

家庭旅遊
喜歡:員工素質
不喜歡:住宿環境和硬體
Great location, rooms could use some updating.
於 2024 年 5 月住了 3 晚
Customer Service 於 2024年5月9日回覆
Jennifer, thank you for taking the time to share your feedback. We value your opinion about our rooms and are continually looking for ways to enhance the stay of our guests to meet their evolving needs. Your comments regarding upgrading the rooms will be seriously taken into consideration. We're glad to know that our strategic location played a positive role during your stay. Next time you're in town, we hope to demonstrate our improvements to you.

10/10 有夠讚

Earl

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good stufff
於 2024 年 2 月住了 5 晚
Customer Service 於 2024年5月9日回覆
Earl, it's wonderful to hear that you enjoyed your stay at Millennium Downtown New York. Thanks for sharing your positive feedback, and we hope to welcome you back soon.

6/10 一般般

Maximilian

不喜歡:住宿環境和硬體
Building feels old, stains on carpet, equipment like lights not working and you can hear elevator movement from inside room. Just feels very dated .
於 2024 年 4 月住了 4 晚
Customer Service 於 2024年5月8日回覆
Maximilian, it's disappointing to hear your recent visit did not meet your expectations fully. Rest assured, we regularly evaluate our facilities to offer our guests a pleasant and comfortable stay. Feedback regarding room cleanliness and functionality is taken seriously, and we're currently investigating these concerns. Furthermore, we have noted your feedback about the elevator noise and are looking into how we can address this. We hope for the opportunity to provide you with a more satisfactory experience on your next visit.

8/10 不錯哦

Janet

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月8日回覆
Janet, it's wonderful to see your 4-star rating for Millennium Downtown New York. We truly appreciate your support and can't wait to provide you with another exceptional experience on your next visit. Safe travels till we meet again.

2/10 很糟糕

Pupinder,South Glastonbury

家庭旅遊
喜歡:住宿環境和硬體
不喜歡:員工素質
The 4pm guarantee of checking-in into room was the first lie! Second lie was that room will be made available by 5 pm. I came in at 7 pm and had to stand in line for 45 minutes to get to the single receptionist at the counter. No apologies, no courtesy! His attitude was that he was doing a favor to me for $450 per day room!! Insult to injury was that a guy came to our room & removed the mini-refrigerator!! This is NYC people! Animals run this city! Citizens of the world please stay away from NYC! There are plenty of beautiful places to visit in our beautiful country!!
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月6日回覆
Pupinder, it's unfortunate to hear about your experience. Timeliness of check-in is something we take seriously, and we regret the delay you encountered. We understand the wait at the reception could have been avoided, and we are working to ensure smoother processes.Your point about the mini-fridge has been noted, and we're looking into it. Your comments make us aware of the aspects we need to work on, and we are grateful for your feedback.As for your comments on New York City, it indeed is a lively and bustling city that may not resonate with everyone's preferences. We hope your future travels are more aligned with your expectations, irrespective of the destination.

2/10 很糟糕

kristal

家庭旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
For the price there were no upgrades, carpet and furniture in the room was dirty
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月6日回覆
Kristal, we regret to hear that your expectations on accommodations fell short, specifically regarding the condition of furnishings and carpet. We want all guests to be matched with the most comfortable environment, and your comments help us understand where further attention may be required. We aim for continuous improvement and your feedback is a valuable part of that process. Thank you.

10/10 有夠讚

Harveen,Los Angeles

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
The location was fabulous and the staff was very helpful.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Tracy ann

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very satisfied expectations were met
於 2024 年 2 月住了 2 晚

2/10 很糟糕

Erica

於 2024 年 4 月住了 5 晚
Customer Service 於 2024年5月6日回覆
Erica, it's regrettable to learn that your recent stay didn't meet expectations. We would greatly appreciate any specific feedback that could help us improve. We strive to ensure every guest has an enjoyable experience and we hope for an opportunity to better serve you in the future.

2/10 很糟糕

MIRELLA

不喜歡:整潔度
於 2024 年 5 月住了 1 晚

6/10 一般般

OCKERT

不喜歡:住宿環境和硬體
Bath tub can’t be used because broken plug Can’t regulate temperature of water in shower Cleaning not replacing glasses, coffee, body wash
於 2024 年 4 月住了 6 晚
Customer Service 於 2024年5月5日回覆
OCKERT, it's disappointing to hear about the problems you encountered with the bathroom fixtures and replenishment of toiletries during your stay. Should any guest have such issues, our team members are on hand to offer immediate assistance and rectification. Likewise, for concerns with in-room amenities, we suggest letting our colleagues know, as they strive to keep all rooms comfortable and well-stocked. We appreciate your feedback and will make necessary improvements. It's our hope that you would give us another opportunity to serve you better in the future.

10/10 有夠讚

Pupinder,South Glastonbury

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location to spend time in financial district & 9/11 memorial.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月3日回覆
Pupinder, it's wonderful to know you appreciated the convenient location of Millennium Downtown New York, particularly in relation to the financial district and 9/11 memorial. We are delighted that you enjoyed your stay, and we look forward to welcoming you back for another memorable visit.

10/10 有夠讚

Claudia

於 2024 年 3 月住了 2 晚
Customer Service 於 2024年5月20日回覆
Claudia, thank you for giving Millennium Downtown New York a great rating! We're delighted to see you enjoyed your stay. We look forward to welcoming you back soon!

10/10 有夠讚

Lauren

於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月19日回覆
Thanks for the perfect rating, Lauren! We can't wait to see you again soon for another amazing experience at Millennium Downtown New York. Have a great day!

10/10 有夠讚

Roman

於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月30日回覆
Roman, it's wonderful to hear that your stay at Millennium Downtown New York resonated with you. Our team members are thrilled to receive your positive rating on Expedia. We eagerly look forward to your next visit!

10/10 有夠讚

Annemarie Margrith

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Very good hotel
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月28日回覆
Annemarie Margrith, it's wonderful to hear that you enjoyed your stay at Millennium Downtown New York. We truly appreciate your positive feedback and look forward to welcoming you back in the future.

8/10 不錯哦

orlanda,Smithtown

情侶出遊
喜歡:整潔度
Great views .nice area walkable to shopping areas and close to tourist atration
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月28日回覆
Orlanda, we're delighted you enjoyed the stunning vistas offered by Millennium Downtown New York and found our location convenient for both shopping and nearby tourist attractions. Thank you for taking the time to share your feedback and we look forward to welcoming you back soon.

2/10 很糟糕

spyridon

商務旅客
不喜歡:整潔度和住宿環境和硬體
mold in bathroom and everything is very dated and worn out furnishings
於 2024 年 4 月住了 4 晚
Customer Service 於 2024年4月25日回覆
Spyridon, we're disappointed to hear about your encounter with less than satisfactory conditions during your stay. The issue with your bathroom and the state of the furnishings does not represent the experience we strive to provide. We are always aiming to improve, and your feedback is invaluable in that process. Thank you for taking the time to share it with us.

10/10 有夠讚

Dwight

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月26日回覆
Dwight, it's wonderful to see your top score for Millennium Downtown New York! We appreciate your succinct feedback and look forward to welcoming you again in the future.

2/10 很糟糕

Mari

情侶出遊
不喜歡:整潔度和住宿環境和硬體
Small room with elevator noise inside room we can’t sleep good sooo noisy, They charge more than Expedia price without any additional service or facilities! So shame!!
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月25日回覆
Mari, it's regrettable to learn that your recent stay did not live up to your expectations. We sincerely apologize if you found the room to be not as spacious as desired and were bothered by disturbances. When it comes to pricing, we always strive to maintain transparency and feel sorry if this aspect did not come across clearly. Please know that our team members are available to explain any billing inquiries. We hope you'll consider giving us another opportunity to provide a more suitable and pleasing experience in the future.

8/10 不錯哦

Rozenia

情侶出遊
喜歡:員工素質和設施服務
It was so many things to do in walking things and places to eat. Transportation was easy and readily available. I didn’t like the fact that we had issues with the ac unit but otherwise everything else was amazing
於 2024 年 4 月住了 4 晚
Customer Service 於 2024年4月24日回覆
Rozenia, it's great to hear you enjoyed Millennium Downtown New York's convenient location and had a positive experience with local transportation. The team regrets any inconvenience with the air conditioning. They always strive to deliver a comfortable stay, so we're glad to have offered you a memorable experience despite this. Looking forward to welcoming you back for another amazing stay!