Find Hotels with a Pool in New River, AZ

"I had very high expectations booking Hilton Phoenix Tapatio Cliffs Resort, especially given the additional resort fees charged for what is advertised as a luxury resort experience. Unfortunately, our stay fell far below that standard. While the grounds themselves are beautiful from a distance, many of the amenities that justify the premium pricing were either underwhelming, not functioning properly, or simply not maintained the way you would expect from a Hilton property. The main disappointment was the pool and hot tub experience. Several hot tub jets were not working, certain water features were lacking pressure, and the overall “resort” feel that is heavily marketed online did not match reality. When you are paying specifically for access to these upgraded amenities, that matters. Our guest room also presented issues immediately upon arrival. The floor was noticeably wet, creating an uncomfortable first impression. Cleanliness and upkeep should be a top priority at this price point. Breakfast each morning was repetitive and underwhelming with little variety, which again did not reflect the upscale resort atmosphere being advertised. To make matters worse, during one of our dinners I found a hair in my entrée. Although management did eventually address it after I contacted the hotel’s text assistance line, it should never have gotten to that point. Overall, this property charges luxury-level fees for an experience that currently feels dated, inconsistent, and lacking"

"This is an excellent place to stay, with amenities far exceeding the competition. Great breakfast, happy hour, and food, you could stay and never leave the facility. Just a great place to stay with a staff that care for the guests."

"Great except for the timeshare pitch but they weren’t too pushy."

"Clean rooms, comfortable beds, great location, very ample parking. Small, slow elevator"

"My stay was very peaceful and relaxing. I stayed in a two bedroom two bath unit. It was very clean seemed like it was never used before. The property is clean and well maintained, plenty of amenities and the staff was very friendly and helpful. Stay in building one casita 304! It’s the best."

"Ripped chair in room with lots of dirt on floors."

"An older property, with clean room. "

"I booked this hotel mainly because of the pool and hot tub, but both were a big disappointment. The hot tub jets weren’t working and both the hot tub and pool were dirty. When I asked the receptionist about it, the response I got was simply “I don’t know,” with no attempt to fix the issue. The cleanliness throughout the property was poor. The hallway had a bad smell, the elevator was dirty, and even the door leading to our hallway was filthy. The continental breakfast was also not good — the fruit seemed spoiled and the toaster was very dirty. At checkout, there was no acknowledgment of these issues and no effort to make it right. Overall, I would not recommend this hotel and would not stay here again."

"Beds were super uncomfortable. Very disappointing for the price. The hotel is super nice but beds should have been better. "