Pros: the location was great...only a few minutes from the airport. The staff was also polite and helpful.
Cons: there was a huge confusion with my booking and reservation. They had the wrong name on the reservation. Secondly, the telephone didn't work. When I reported it to the staff, they said they would send a technician the next day...they didn't. For my entire stay (5 nights), I had no access to the phone, so I pretty much had to walk to the front desk for anything I needed. Thirdly, they said that housekeeping would be done on a daily basis unless I said otherwise. The second day I left the inn and was out the entire day. I didn't put up the do not disturb sign. The room was as I left it...dirty towels on the floor, unmade bed. The room was never cleaned. I had to go to the front desk and ask to have the room cleaned the next day. The housekeeper did come, cleared the towels, replace them with fresh ones, but didn't leave me any wash rags. They also didn't change the bed linens. I had made the bed before I left (big mistake). The cleaner didn't bother to change the sheets and pillow cases and remake the bed. The refrigerator also malfunctioned. I placed stuff in the lower level that completely froze over like they were in the freezer. Finally, there was a used toothbrush under the bathroom sink that remained there even after the cleaner supposedly cleaned. All in all, I was not happy with my stay. I won't ever be returning to Contempra Inn.