Find Resorts & Hotels with Spas in New Milton

"Good gym. Nice restaurant My room was way too hot. The curtains had been left open all day before my check in with the sun directly beaming into the room. Front desk agreed to get maintenance to to switch on the A/C. But they didn’t bother. The temperature was unbearable The stench of drains around the lobby was awful Staff unable to pre-with my cars for use in the restaurants. I won’t stay here again"

"Reception and dining nice, staff friendly, rooms very dated and tired"

"The staff go out of the way to make a stay as comfortable as possible."

"The cottage rooms are lovely and spacious with a nice sea view. "

"The room was clean, although the bathroom was on the small size. Didn’t use the swimming pool as It was too busy for the time we wanted to go. The car didn’t have much selection of beers on tap, but most Hotels don’t for some reason."

"Great value and clean rooms "

"Alicia (the blonde haired lady on reception - hoping i’ve remembered your name correctly!) was absolutely incredible with looking after us. The food was delicious with a very generous breakfast spread, the spa was clean and tidy. The room was so comfortable and tidy, lovely bed!! only a few things which we feel could improve; the coffee, tea and biscuits were not restocked every day so we often had to call to ask. Flannels and a toilet roll were not always resupplied so we needed to call for those too. Kids were very loud and splashing in the pool so the spa wasn’t always the most relaxing. However, we are so thankful for our stay and we will be back!! Thank you Alicia for making it so special, we hope to see you again on our next visit! 5 stars to Alicia (so sorry if my spelling is wrong!) but please do pass on my praise. "

"Room clean .No charging points on sockets for phones etc. Staff generally helpful and well turned out. Food: gtasty and well presented and reasonably priced BUT only scrambled eggs on the breakfast menu!!! The help yourself breakfast menu is NOT appreciated by most guests in my experience. The toaster doesn't really work and the food in the heated trays is generally luke- warm by the time guests have got their own tea toast etc and returned to the table. Confusion amongst staff and customers re price of drinks at Happy Hour: drinks should be half price not two for one. Then everyone would understand the system and singles would not be forced to have two drinks when they only wanted one. "

"Receptionist was ok but we were booked into a room that was having maintenance done so had to comeback downstairs. We were promised a restaurant voucher for compensation but received nothing. Swimming pool and spa pool were booked out and no free parking as stated on the facts on the tv. "