露台/庭院

布萊克飯店的評分

4 out of 5
布萊克飯店
9 High Street, New Haven, CT

評論

9.6

好極了

10 分,有夠讚;1008 則評論中有 824 則" "
8 分,不錯哦;1008 則評論中有 121 則" "
6 分,一般般;1008 則評論中有 42 則" "
4 分,不太好;1008 則評論中有 11 則" "
2 分,很糟糕;1008 則評論中有 10 則" "

9.8/10

整潔度

9.4/10

員工素質

9.2/10

設施服務

9.8/10

住宿環境和硬體

9.6/10

環保程度

評論

8/10 不錯哦

Lei,Beijing

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Good place to stay with spacious room and quiet environment

10/10 有夠讚

Derlan

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
溫馨舒服的旅館
周圍環境很好,房間寛敞舒適,浴室也很大。房間還有小廚房,非常方便。大大推薦!
於 2023 年 2 月住了 1 晚

10/10 有夠讚

YALI

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 1 晚

10/10 有夠讚

Kathleen

喜歡:整潔度、員工素質和住宿環境和硬體
Such a nice Hotel
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Maxim

喜歡:整潔度、員工素質和住宿環境和硬體
Nice, clean hotel. Courteous staff.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Douglas

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room is spacious and modern with good closets, shelves, kitchenette, and bathroom.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Patti

情侶出遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent all around
於 2024 年 3 月住了 1 晚

10/10 有夠讚

William

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
The room was well-decorated, large, and had a fantastic kitchenette. The location puts you within walking distance of many unique dining options, as well as live entertainment and a world class museum. On the downsides, the room really needed a small coffee maker and the (non-complimentary) breakfast options were disappointing.
於 2024 年 3 月住了 1 晚
The Blake Hotel 於 2024年3月21日回覆
Dear William,Thank you so much for your kind words and for choosing to stay with us! We are thrilled to hear that you had such a wonderful experience during your time here. Thank you for your feedback on our location and ambience. Our team takes great pride in providing exceptional service, and it's truly heartening to know that their efforts made your stay memorable.We do apologize for the inconvenience in coffee and breakfast options, that you experienced during your stay. Your feedback is valuable to us, and we take your concerns seriously. We will address the issues you've raised to improve our services. Thank you for bringing this to our attention. We hope that you will consider giving us another opportunity to serve you in the future. It would be our pleasure to welcome you back and provide you with an improved experience that exceeds your expectations. If you have any further feedback, please feel free to reach out to us directly.

8/10 不錯哦

Coleen

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel! Nice sized rooms, the new restaurant is really good, front desk service is always great too. I miss the Nespresso machines in the rooms, the coffee in the lobby is not quite the same.
於 2024 年 3 月住了 1 晚
The Blake Hotel 於 2024年3月21日回覆
Dear Coleen, Thank you so much for your kind words and for choosing to stay with us! We are thrilled to hear that you had such a wonderful experience during your time here. Thank you for your feedback on our rooms, ambience and staff. Our team takes great pride in providing exceptional service, and it's truly heartening to know that their efforts made your stay memorable.We do apologize for the inconvenience in coffee options during your stay. Your feedback is valuable to us, and we take your concerns seriously. We will address the issues you've raised to improve our services. Thank you for bringing this to our attention. Again, thank you for your feedback and we look forward to welcoming you back and provide you with an improved experience that exceeds your expectations. If you have any further feedback, please feel free to reach out to us directly.

10/10 有夠讚

Debbie

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel is beautifully kept, very clean and close to several restaurants.
於 2024 年 3 月住了 1 晚
The Blake Hotel 於 2024年3月21日回覆
Dear Debbie,Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fantastic experience during your stay with us. It's always our aim to provide our guests with exceptional service and a memorable stay, and we're delighted that we could meet your expectations. We look forward to welcoming you back soon for another wonderful stay! Wishing you all the best in your future travels and endeavors!

10/10 有夠讚

Trevor

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful
於 2024 年 3 月住了 1 晚
The Blake Hotel 於 2024年3月21日回覆
Thank you so much for taking the time to leave us a great review! We are thrilled to hear you enjoyed the hotel. It's always our aim to provide our guests with exceptional service and a memorable stay, and we're delighted that we could meet your expectations. We look forward to welcoming you back soon for another wonderful stay! Wishing you all the best in your future travels and endeavors!

10/10 有夠讚

Dennis

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
The Blake Hotel 於 2024年3月21日回覆
Dear Dennis, Thank you so much for the exceptional review. We are happy to hear you enjoyed your stay. We welcome you back with open arms any time.

10/10 有夠讚

Dana

喜歡:整潔度、員工素質和住宿環境和硬體
Great hotel close to everything. Cozy lobby. Comfortable bedding.
於 2024 年 2 月住了 1 晚
Marissa 於 2024年2月29日回覆
Dana,Thank you for your kind words and we hope to see you back soon.

10/10 有夠讚

Peng

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean, comfortable bed, nice bathroom. Small equipped kitchen is a plus. Friendly staff and nice open space in lobby. Walking distance to many shops, restaurant and University. Definitely will stay again.
於 2024 年 2 月住了 1 晚
The Blake Hotel 於 2024年3月21日回覆
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fantastic experience and loved our rooms, ambience, location and staff. It's always our aim to provide our guests with exceptional service and a memorable stay, and we're delighted that we could meet your expectations. We look forward to welcoming you back soon for another wonderful stay! Wishing you all the best in your future travels and endeavors!

10/10 有夠讚

Ivana

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel - clean and spacious rooms with all you need for a comfortable stay!
於 2024 年 2 月住了 1 晚
The Blake Hotel 於 2024年3月21日回覆
Dear Ivana,Thank you kindly for taking the time to post this top ranked feedback regarding your recent stay with us! We look forward to welcoming you back anytime you are visiting the area!

10/10 有夠讚

Seema

喜歡:整潔度
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Rachel

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is new with convenient amenities such as coffee in the lobby and restaurant on site (closed on Mondays) kind and engaging. They have removed all the coffee makers from the rooms, and the towels were like sandpaper.
於 2024 年 2 月住了 2 晚
The Blake Hotel 於 2024年3月21日回覆
Dear Rachel,Thank you so much for your kind words and for choosing to stay with us! We are thrilled to hear that you had such a wonderful experience during your time here. Thank you for your feedback on our staff and ambience. Our team takes great pride in providing exceptional service, and it's truly heartening to know that their efforts made your stay memorable.We do apologize for the inconvenience in restaurant, coffee options that you experienced during your stay. We currently are transitioning with coffee options and are working on a system that is in the best interest of all our guests. For your next stay with us, our front desk can have a Nespresso machine in your room upon your arrival. Your feedback is valuable to us, and we take your concerns seriously. We will address the issues you've raised to improve our services. Thank you for bringing this to our attention. We hope that you will consider giving us another opportunity to serve you in the future. It would be our pleasure to welcome you back and provide you with an improved experience that exceeds your expectations. If you have any further feedback, please feel free to reach out to us directly.

10/10 有夠讚

Moishy

喜歡:整潔度和員工素質
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Stephen

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was amazing and the rooms and amenities were good the only issue and it may be a big one for some the water in the shower fluctuated between hot and cold to the point that i actually got burned nothing horrible more akin to a mild sunburn
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Laurie

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful
於 2024 年 1 月住了 1 晚

2/10 很糟糕

Barry

情侶出遊, 家庭旅遊
喜歡:整潔度
不喜歡:員工素質
They had a wedding reception this weekend and our hallway was a big drunk feast hangout for those guests. I called the Front Dest 3X, 11:30pm, 1:30pm & 3:30pm and kept being told “well there’s a wedding” (basically deal with it). NEVER AGAIN!!
於 2024 年 1 月住了 1 晚

2/10 很糟糕

Dylan

商務旅客
於 2024 年 1 月住了 1 晚

10/10 有夠讚

athena

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Patricia

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel in convenient location
於 2024 年 1 月住了 2 晚
The Blake Hotel 於 2024年1月10日回覆
Dear PatriciaThank you for your glowing review and for taking the time to share your feedback. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another outstanding experience in the future.

10/10 有夠讚

Marina

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Alex

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚

8/10 不錯哦

Miriam

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Anne

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Russell

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very good
Nice price and friendly staff
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Katherine

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect.
Perfect bed, great location, wonderful staff and service. It was all great. We plan to return!
於 2023 年 12 月住了 1 晚
The Blake Hotel 於 2024年1月10日回覆
Dear KatherineThank you for your glowing review and for taking the time to share your feedback. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another outstanding experience in the future.

10/10 有夠讚

Amin

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Gregory

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Gustavo

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel
Excellent rooms, very ample and comfortable. People is very friendly and helpful. Excellent location. The only downside is that there is no formal breakfast in the restaurant.
於 2023 年 12 月住了 1 晚
The Blake Hotel 於 2024年1月10日回覆
Dear Gustavo, Thank you for taking a moment to share your comments about your recent stay at The Blake Hotel. Your feedback is important to us as it motivates us to continue to improve. We look forward to welcoming you back for another outstanding experience in the future!

10/10 有夠讚

John

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚

8/10 不錯哦

Christine

喜歡:整潔度、員工素質和客房舒適度
We had a wonderful trip! Clean and comfy rooms. Very nice staff, I will definitely visit the Blake hotel again!
於 2023 年 12 月住了 2 晚
The Blake Hotel 於 2024年1月10日回覆
Dear Christine, Thank you for your glowing review and for taking the time to share your feedback. It was our pleasure to have you as our guest, and we can't wait to welcome you back during your next visit to the area.

10/10 有夠讚

Magdalene

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 2 晚

10/10 有夠讚

John

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Magdalene

於 2023 年 11 月住了 4 晚

10/10 有夠讚

Stephen

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful hotel, clean, and friendly staff. Great location. Would stay here again.
於 2023 年 11 月住了 1 晚
The Blake Hotel 於 2024年1月10日回覆
Thank you Stephen, for your glowing review and for taking the time to share your feedback. It was our pleasure to have you as our guest, and we can't wait to welcome you back during your next visit to the area.

8/10 不錯哦

Mathew

喜歡:住宿環境和硬體
.
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Chanel

喜歡:員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚

2/10 很糟糕

Joshua

於 2023 年 11 月住了 1 晚

6/10 一般般

Judy

喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Great Hotel, Disappointing Service
I've been to the Blake Hotel multiple times and loved every time I went back. The room itself is so cozy and feels like your own studio with a mini kitchen equipped with microwave, dishwasher and a sink (nespresso machine too). I've never been to the hotel restaurant but had multiple recommendations from other guests that I've bumped into. But in the recent year or so, their customer service has dropped to a point where even a nice check-in seems impossible now. The attitude of the employee is very uncaring and unprofessional and I really hope they improve this because it wasn't like this when I first visited.
於 2023 年 11 月住了 2 晚
The Blake Hotel 於 2024年1月10日回覆
Dear Judy,Thank you for taking a moment to review your recent visit to The Blake Hotel. We are sorry to hear that your interaction with our staff did not meet your expectations. We will certainly look to improve in the areas you mentioned with our staff, as we constantly strive to provide the best possible hotel experience for our guests. We appreciate your feedback as it helps us to continue to improve.

10/10 有夠讚

Natalie

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 2 晚

6/10 一般般

james,Babylon

於 2023 年 11 月住了 1 晚

10/10 有夠讚

YOU

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Robert

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We live locally however needed a New Haven hotel for our wedding guests as well as ourselves. The Blake was perfect! A beautiful property centrally located to downtown, Yale, and the entertainment area of the city. I would highly recommend this property to anyone visiting the city!
於 2023 年 11 月住了 1 晚
The Blake Hotel 於 2023年11月9日回覆
Dear Robert, Thank you for your glowing review and for taking the time to share your feedback. It was our pleasure to have you as our guest, and we can't wait to welcome you back during your next visit to the area.

8/10 不錯哦

Paul

於 2023 年 9 月住了 1 晚

10/10 有夠讚

Natasha

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Catherine

於 2023 年 10 月住了 1 晚