Pictou is home to The Customs House Inn. Northumberland Fisheries Museum and McCulloch Heritage Centre are cultural highlights, and some of the area's activities can be experienced at Pictou Marina and Pictou Golf and Country Club. Caspers Gifts and Crafts and DeCoste Entertainment Centre are also worth visiting. Visit our Pictou travel guide
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Family friendly
In-room refrigerator
Laundry facilities
Soundproofed rooms
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Grab bar in bathtub
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
More
1 building
2 floors
Built in 1872
Smoking not allowed
Room amenities
Bedroom
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Shower/bathtub combination
Entertainment
Flat-screen TV with digital channels
Food and drink
Coffee/tea maker
Refrigerator
More
Air conditioning
Ceiling fan
Desk
Free local calls
Heating (climate-controlled)
Iron/ironing board
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:30 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 22
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 8 AM - 10 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number RYA-2023-24-04021515187978586-38
We should mention
This property does not have elevators
Frequently asked questions
Is The Customs House Inn pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at The Customs House Inn?
As of 2026/8/21, prices found for a 1-night stay for 2 adults at The Customs House Inn on 2026/8/23 start from NT$4,397, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at The Customs House Inn?
Check-in start time: 2:30 PM; Check-in end time: 9:00 PM.
What time is check-out at The Customs House Inn?
Check-out is at 11:00 AM.
Where is The Customs House Inn located?
Situated in Pictou, this guesthouse is steps from Northumberland Fisheries Museum and Caspers Gifts and Crafts. Hector Heritage Quay and DeCoste Entertainment Centre are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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