"First of all the hotel is very clean and has a nice upscale appearance. The lobby can be rather crowded at times with a busy coffee shop and a busy bar area in the evenings. The staff was professional and courteous. They were more than willing to help. We had a double queen bedroom, which had adequate space. The room was nicely appointed and the bedding was excellent. The bathroom was clean and the shower was very nice. All the necessary amenities were provided in the room and you can use your TV to request items that you may have forgotten. They also offered to bring up a mini fridge to our room at no charge however we didn’t need to use one. The room does come with a beverage refrigerator, so we were able to keep our bottles of water in there. Two luggage racks were provided so that was useful for our baggage. If I was pressed to find areas which could be improved, I suppose it would be that the room itself is rather narrow, and there’s not much room in the walkway around the end of the beds. In addition, I would hope for more drawer space in the room. But for our purposes, the room was more than adequate and well appointed. The hotel is in a great location about a five minute walk from the edge of the Boston Common. There are many restaurants and bars in the immediate vicinity, and you are close to Chinatown as well. Government center is about a 15 minute walk away, and Faneuil Hall is just beyond there, so the hotel is in a really good spot. "