「Not much service was available. We arrived with 3 luggage’s and no one was at the front door to help us bring in the luggages.
When we checked into the room, it was different from the photos that were advertised at the time of the booking. We tried to talk to the front desk but they just rudely ignore the comment and mentioned that all rooms in the hotels were all the same.
We had to call hotels.com to help us sort out the issue, which the staff at hotels.com helped and finally assisted us to...
「Es ist eine eher ruhige und etwas abgelengene Unterkunft mit einem hervoragendem Hamam. Alles ist in sehr gutem Zustand. Allenfalls die nahe Schnellstrasse ist etwas stoerend. Das Personal im Hotel und im Hamam war sehr freundlich und professionell. Mesut begruesste uns sehr freundlich bereits am Parkplatz und war als Bedienung sehr zu vorkommend. Man kann sehr gut essen und das Fruehstueck war hervorragend.
Als ganz kleinen kritischen Punkt ist noch zu bemerken, dass in der Organisation nicht...
「Çok memnun kaldık , çalışanlar çok kibar güleryüzlü , her konuda yardımcı oldular . Otel çok temiz , havuzlar harika . Dekorasyon çok şık , yemek çeşidi fazla ve lezzetli .tekrar tekrar geleceğimiz bir otel .」
「
During my recent stay at DoubleTree by Hilton Cappadocia, I experienced several issues ranging from room comfort to guest relations, many of which were not aligned with the Hilton brand standards. As someone who travels frequently and has extensive experience with hotels worldwide, I believe it is important that the following points are reviewed carefully in terms of facility and brand quality.
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1. Room Comfort and Mattress Standard
The mattresses in the room were not orthopedic, lacked...
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