"The hotel staff were all very friendly and welcoming except for the reception staff who were very abrupt and quite rude. We had contacted the hotel twice prior to our arrival to request a quiet room with a sea view however we did not get a reply and on arrival we were allocated a side sea view room overlooking waste land used as a car park. We were informed that they give priority to guests who book directly with the hotel. Also, we had to return to reception numerous times as our key-card didn’t work despite ensuring that it was kept away from our mobile phones. Our room was quite tired and in need of an upgrade but at least it was clean and the daily housekeeping was excellent. We were AI - the food in the buffet restaurant was quite good with plenty of variety - the waiters were very friendly and attentive. The bar staff were all friendly and efficient too however the all inclusive cocktails were horrible - if you wanted a decent cocktail, they were 10€ each. Evening entertainment was a bit mixed and included singers, karaoke & bingo - so not to everyone’s taste. There are plenty of sun loungers so no need to reserve a bed with a towel (although that still happened around the pool area). The hotel is a 30 mins walk into town or a short bus ride. Would highly recommend visiting the Cueva de Nerja - these caves are absolutely breathtaking and a must see. Overall, we enjoyed our week and would recommend it to anyone looking for a reasonably priced hotel in a quiet location."
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