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Huilo Huilo Nothofagus Hotel & Spa

3.0 star property
Escape to a mountain haven where you can unwind by the fireplace or rejuvenate with spa treatments. Enjoy games, nature views, and warm hospitality.

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Nestled in the mountains, Huilo Huilo Nothofagus Hotel & Spa offers a serene retreat with continental breakfast, a garden, and an arcade/game room. Unwind by the fireplace or indulge in spa treatments like manicures/pedicures and body scrubs; previous guests have praised the hotel's overall condition.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room

Minibar, in-room safe, Internet, alarm clocks

Standard Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Private bathroom
Bathrobes
Minibar
Cable/satellite channels
In-room safe
Daily housekeeping
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Garden view
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About the neighborhood

Located in Panguipulli, Huilo Huilo Nothofagus Hotel & Spa is in the mountains. While the natural beauty of Huilo-Huilo Biological Reserve and Mocho-Choshuenco National Reserve can be enjoyed by anyone, those looking for an activity can check out Liquine Hot Springs. Take in the nearby slopes with ski equipment rentals, or check out other outdoor activities such as snowshoeing. Visit our Panguipulli travel guide
Map
Ruta CH 203, Km. 60, Camino Intl Panguipulli, Puerto Fuy, Panguipulli, Los Rios, 5665000

What's nearby

  • Portal de Los Ciervos
    1 min walk - 0.2 km
  • Portal La Leona
    4 min walk - 0.4 km
  • Huilo-Huilo Biological Reserve
    2 min drive - 2.6 km
  • Lake Pirihueico
    2 min drive - 3.2 km
  • Lake Neltume
    12 min drive - 14.9 km

Restaurants

  • Puerto Fuy
    3 min drive
  • Restaurant Nothofagus
    1 min walk
  • Café del Duende
    6 min drive
  • Cervecería Petermann
    3 min walk
  • Restaurant Puerto Fuy
    3 min drive

About this property

Huilo Huilo Nothofagus Hotel & Spa

Family-friendly hotel in the mountains
Consider a stay at Huilo Huilo Nothofagus Hotel & Spa and take advantage of free continental breakfast, a terrace, and a garden. Active travelers can enjoy cycling at this hotel. For some rest and relaxation, visit the sauna or hot tub, and indulge in a hot stone massage, a manicure/pedicure, or a body treatment. Stay connected with free WiFi in public areas, and guests can find other amenities such as an arcade/game room and a fireplace in the lobby.
Other perks include:
  • An indoor pool and an outdoor pool
  • Bike rentals, a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, an elevator, and a porter/bellhop
  • A 24-hour front desk, luggage storage, and wedding services
  • Guest reviews give good marks for the overall condition
Room features
All 55 rooms have amenities such as safes, high-speed internet, and minibars.
More amenities include:
  • Turndown services and slippers
  • Cable channels, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free continental breakfast available daily 8:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • Elevator

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 364000 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Nothofagus
Nothofagus Hotel
Nothofagus Hotel Panguipulli
Nothofagus Panguipulli
Huilo Huilo Nothofagus Hotel Panguipulli
Huilo Huilo Nothofagus Hotel
Huilo Huilo Nothofagus Panguipulli
Huilo Huilo Nothofagus Hotel Neltume
Huilo Huilo Nothofagus Hotel Spa
Nothofagus Hotel Spa
Huilo Huilo Nothofagus Hotel Neltume
Huilo Huilo Nothofagus Neltume
Huilo Huilo Nothofagus
Hotel Huilo Huilo Nothofagus Hotel & Spa Neltume
Neltume Huilo Huilo Nothofagus Hotel & Spa Hotel
Hotel Huilo Huilo Nothofagus Hotel & Spa
Huilo Huilo Nothofagus Hotel & Spa Neltume
Huilo Huilo Nothofagus Hotel Spa
Huilo Huilo Nothofagus Hotel
Nothofagus Hotel Spa
Huilo Huilo Nothofagus Neltume
Huilo Huilo Nothofagus & Spa
Huilo Huilo Nothofagus Hotel Spa
Huilo Huilo Nothofagus Hotel & Spa Hotel
Huilo Huilo Nothofagus Hotel & Spa Panguipulli
Huilo Huilo Nothofagus Hotel & Spa Hotel Panguipulli

Frequently asked questions

Does Huilo Huilo Nothofagus Hotel & Spa have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Huilo Huilo Nothofagus Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Huilo Huilo Nothofagus Hotel & Spa?

Check-in begins at 3:00 PM.

What time is check-out at Huilo Huilo Nothofagus Hotel & Spa?

Check-out is at 11:00 AM.

Does Huilo Huilo Nothofagus Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 364000 per vehicle applies.

Where is Huilo Huilo Nothofagus Hotel & Spa located?

This family-friendly Panguipulli hotel is located in the mountains, just steps from Portal de Los Ciervos and Portal La Leona. Huilo-Huilo Biological Reserve and Lake Pirihueico are also within 2 mi (3 km).

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Reviews

Huilo Huilo Nothofagus Hotel & Spa Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 25 out of 46 reviews
Rating 8 - Good. 15 out of 46 reviews
Rating 6 - Okay. 5 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

Reviews

4/10 Poor

Angela

Disliked: Staff & service, property conditions & facilities, room comfort

Not worth the excitement it’s given

Definitely not worth all of the hype. Poor service whenever we went to the bars or restaurant (staff never available) Breakfast hours are way too short to serve all the people they have staying. We were told one of the pools was strictly for adults yet children and families allowed in. I would not visit this place again.
Stayed 2 nights in Feb 2024

8/10 Good

Sebastian

Liked: Cleanliness, property conditions & facilities, room comfort

Un lugar magico pero requiere Upgrade

Al llegar tuvimos algunos inconvenientes que no encontraban la reservación. Luego al recorrer el Hotel apreciamos nosotros los espacios y bonitos detalles del Hotel rustico pero con mescla con la naturaleza muy bonito
Stayed 1 night in Jan 2024

6/10 Okay

Lorene

Liked: Staff & service
Disliked: Property conditions & facilities

Hospedagem casal em novembro de 2022

Hotel bonito, arquitetura singular e com proposta rústica. Não esperava um hotel de luxo, mas tinha expectativas em relação a estrutura e alimentação. Achei hotel mal cuidado, sauna estava estragada, fonte desligada, limpeza precária, passarelas externas (em volta do hotel) mal conservadas e sem sinalização. Faltou faltou água quente no quarto durante a estadia, enfim, falta zelo na conservação e limpeza. A alimentação é pramim a pior parte, pouca variedade, no café da manhã nao tinha reposição do que acabava e sabor ruim também. Jantamos no restaurante do hotel um dia e esse foi um grande arrependimento, menu péssimo e de um custo bastante elevado, como estávamos cansados acabamos ficando por lá mesmo, mas não recomendo, carne dura, pratos simplórios, enfim, uma lástima. Funcionarios são muito receptivos, passeios comprados a parte sao ótimos e as trilhas bem sinalizadas.
Stayed 2 nights in Nov 2022

10/10 Excellent

Ciro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hola fue muy lindo conocer este lugar, muy encantador Como sugerencia diría que a los pasajeros orientar llevar ropa adecuada al clima del lugar. Capa de agua, paraguas. Teniendo en cuenta que gran parte de los meses del año llueve en el lugar. Información que nosotros no tuvimos y pagamos el noviciado. Además sugiero al hotel Nothofagus colocar atención en la atención y respuestas entre el pasajero y personal que atiende a las mesas. (Comedores) Algunas palabras en argumentos que recibimos, hablan de la falta de profesionalismo. Deben mejorar eso. Un pasajero feliz….. regresa una y otra vez. Un pasajero molesto no regresa nunca más. No solo debe ser el entorno maravilloso, la atención debe ser completa de todo su personal.
Stayed 2 nights in Nov 2022

6/10 Okay

ANDRES

Liked: Cleanliness

Mejorar calidad del servicio gastronómico

Bonito Hotel, bonita estructura, personal muy amable, la limpieza del lugar nada que decir anda muy bien. Pero para tanta publicidad del lugar y del hotel, la gastronomía no es buena en lo que respecta a los almuerzos y cenas, un ejemplo durante nuestra estadía es un asado de vacuno al palo servido frío y seco. Los desayunos buenos pero las temperaturas del agua para un té o café o leche siempre eran frías. Tienen excelentes productos tanto de la zona como de nuestro país que no son bien preparados. Se sugiere una mejor supervisión de lo que se ofrece versus lo que se entrega, ya que somos una pareja de Chilenos y además viajeros por lo cual tenemos una visión amplia de hotelería y gastronomía. Que nuestra opinión sirva para mejorar el turismo en nuestro hermoso país.
Stayed 4 nights in Jul 2022

10/10 Excellent

GLORIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravillosa Estadia !!!

Unas Vacaciones increibles en este bello complejo.. comida excelente, atencion insuperable, todos muy atentos y cariñosos... para volver de todas maneras... quizas lo unico a mejorar es los ruidos que a veces se sienten de las habitaciones adyacentes,,,, pero es solo un detalle que no opaca nuestra estadia... en realidad nos reimos mucho tratando de saber quienes eran nuestros vecinos en las comidas.... jajajajaja
Stayed 6 nights in Mar 2022

8/10 Good

Constanza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las instalaciones que estaban disponibles todo perfecto, solo que estaba en mantenimiento las tinajas y la piscina al aire libre.
Stayed 2 nights in Feb 2022

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel increíble

Es un hotel increíble ubicado en un lugar en que la naturaleza sobrecoge El personal es muy amable y agradable y la mayoría de la zona
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apaixonada

Lugar incrível, atendimento impecável. Voltarei com certeza
Stayed 3 nights in Dec 2020

10/10 Excellent

Joe, Beachburg, Ontario, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where can you experience magical ingenuity, artistic architecture, good food, accommodation, helpful staff just minutes from a world class river? I am not a photographer but couldn't help wanting to capture everything to remember it. It's worth the journey.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 Stern Abzug, weil das W-LAN im Zimmer nicht funktioniert hat, sonst war aber alles super!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pure Magic!

Gorgeous location, magical design. The food was excellent, the service divine! Hope to return again one day.
Stayed 2 nights in Nov 2019

8/10 Good

Zoy

Liked: Cleanliness, staff & service, property conditions & facilities

Sequía y cambio climático

Me gustaría observar más compromiso con el medio ambiente, impresiona que tanto hotel en esa área está alterando el ecosistema.
Stayed 3 nights in Apr 2019

8/10 Good

Cristián

Liked: Staff & service, property conditions & facilities, room comfort

Viaje luna de miel

Muy buena experiencia en un entorno maravilloso. Fuimos de luna de miel y el hotel nos hizo una muy linda bienvenida, donde incluso cambio a suite nuestra habitación.
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O quarto com pouca iluminação cria dificuldades para pessoas mais idosas
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Es interessante la propuesta para dos a tres noches maximo, dado que la comida del restaurant buffet se repite invariablemente, y el bar tiene tres ensaladas y tres patos de comida "cruda", no mas opciones. pero vale la pena conocerlo, ademas es carisimo!!!
Stayed 2 nights in Apr 2019

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casi Bueno

Un gran hotel, inmejorable entorno Hotel muy caluroso de dia y de noche en verano, Ideal para invierno . De escuchan Los ruidos de habitaciones anexas y pasillos.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you like nature then this hotel is perfect, it doesn't matter if it rains or shines you'll have an amazing time here. So many activities but our favourite was watching the sunset from the volcano. We wished we had stayed longer and hopefully will will return one day.
Stayed 2 nights in Jan 2019

10/10 Excellent

SAbbasi, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and surrounding area is just magical. I don't think anyone's expectation should be to come here and have a Four Season's experience or come for a culinary experience. You go to Huilo Huilo for the outdoor experience. This place was just that and was great.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable nice impressive hotel that is a little dated, but warm and relaxing. Check-in was easy and very friendly service. Dinner was a prix fixe menu and more than we were in the mood for so opted for the bar - food was pretty good although service a little slow and disorganized. Overall a nice stay, bit of a splurge option just wish we stayed long enough to take advantage of the amenities
Stayed 1 night in Nov 2018

6/10 Okay

jose miguel

Disliked: Room comfort

Mas ruido que nueces

Pensaba que el hotel estaba mas incerto en el bosque y no pegado a la carretera. Por lo mismo el area de recepcion en auto es muy pequeña e incomoda. Las habitaciones son pequenas y el valor es demasiado alto para lo que es el hotel (el que tenga una forma especial y este tan alejado, no es para cobrar esos valores). Me llamo mucho la atencion que en la recepcion nos solicitaran dejar una propina voluntaria para los recepcionistas ( eso no me habia sucedido en ningun hotel). Por supuesto que no les deje propina...quizas por eso, cuando llame al otro dia solicitando me remitieran el pijamas que se me habia quedado, nunca me lo enviaron...
Stayed 1 night in Sep 2018

8/10 Good

Cris, Brasilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Local lindo para relaxar

O tempo que passamos em Huilo Huilo foi pouco para extrair todas as belezas do lugar.
Stayed 2 nights in May 2018

8/10 Good

Alexander

Liked: Cleanliness, room comfort

A house in a tree!

Amazing place, very good trekking and a lot to do! The hotel need to share more information, wifi needs an upgrade. Very good food, when the hotel is too busy the service gets bad...
Stayed 6 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel!!!

El hotel es fascinante original, la atención del personal es muy cálida, el buffete del resto muy variado y de excelente calidad. Es un hotel para pasar momentos inolvidables!!
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, great area

Great hotel and location. Staff a little too over keen to impress - expect early knocks from the cleaners and your plates to be cleared as soon as the last item of food has been eaten. Only niggles though as the experience outweighed these problems.