Mercure Nelspruit Hotel

Property class: 3

Choose dates to view prices

A garden, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Mercure Nelspruit Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a restaurant.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
The current price is NT$2,251
NT$2,589 total
includes taxes & fees
Nov 11 - Nov 12

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room, 1 Double Bed, Balcony

A hotel room with a large bed, a bedside table, a mirror, an air conditioning unit, and a curtain.

Deluxe Double Room, 1 Double Bed, Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed

A hotel room with a bed, a sofa, a small table, a chair, a desk, a mirror, and a window with curtains.

Deluxe Double Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a ceiling fan, a nightstand, and a window with curtains.

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a ceiling fan, a nightstand, and a large mirror.

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Multiple Beds

A hotel room with two beds, a ceiling fan, a nightstand, and a window with curtains.

Superior Double Room, Multiple Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, Multiple Beds, Balcony

A hotel room with a large bed, two bedside lamps, a headboard, and a curtain.

Superior Room, Multiple Beds, Balcony

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
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About the neighborhood

Located in Mbombela, Mercure Nelspruit Hotel is connected to a shopping center. Ilanga Mall and Tarentaal Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Nelspruit Private Nature Reserve and Lowveld National Botanical Garden. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Mbombela travel guide
Map
Coner Of N4 and Graniet Street, Mbombela, Mpumalanga, 1200

What's nearby

  • Ilanga Mall
    2 min walk - 0.2 km
  • Ster-Kinekor i'langa Mall
    3 min walk - 0.3 km
  • Tarentaal Centre
    7 min walk - 0.6 km
  • Sonpark Centre
    4 min drive - 2.3 km
  • Nelspruit Crossing Mall
    4 min drive - 1.9 km

Getting around

  • Nelspruit (MQP-Kruger Mpumalanga Intl.)
    32 min drive

Restaurants

  • Salsa Mexican Grill
    4 min walk
  • Wimpy
    6 min drive
  • Cappucinos
    4 min walk
  • The Daily
    6 min drive
  • Mugg & Bean
    5 min walk

About this property

Mercure Nelspruit Hotel

  • Hotel connected to a shopping center
  • Consider a stay at Mercure Nelspruit Hotel and take advantage of a garden, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with a business center and a restaurant.
  • You'll also find perks like:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Free self parking
    • English breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
    • Smoke-free premises, a banquet hall, and tour/ticket assistance
  • Room features
  • All 104 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and desk chairs.
  • More amenities include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with separate tubs/showers and free toiletries
    • 32-inch LCD TVs with satellite channels
    • Wardrobes/closets, recycling, and kitchenettes

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  • Parking included
  • Free WiFi
  • Restaurant
8.2 out of 10, Very good, 124 reviews
The price is NT$2,494
NT$2,897 total
includes taxes & fees
Oct 30 - Oct 31
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Frequently asked questions

Does Mercure Nelspruit Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mercure Nelspruit Hotel?

As of 2026/10/24, prices found for a 1-night stay for 2 adults at Mercure Nelspruit Hotel on 2026/11/11 start from NT$2,251, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Nelspruit Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Nelspruit Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Mercure Nelspruit Hotel?

Check-out is at 11 AM.

Does Mercure Nelspruit Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 400 per person applies.

Where is Mercure Nelspruit Hotel located?

Located in the heart of Mbombela, this hotel is within a 10-minute walk of Ilanga Mall and Ster-Kinekor i'langa Mall. Tarentaal Centre and Oewersig Hall are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Nelspruit Hotel Reviews

7.6

Good

7.8

Cleanliness

8.2

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 80 out of 333 reviews
Rating 8 - Good. 160 out of 333 reviews
Rating 6 - Okay. 55 out of 333 reviews
Rating 4 - Poor. 22 out of 333 reviews
Rating 2 - Terrible. 16 out of 333 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and helpful. smart service cleanliness neat comfortable warm blanket huge and clean bathroom
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, staff welcoming, room great and location perfect..
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room was infested with cockroaches. Everywhere: kitchenette, cupboards, furniture.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good I really enjoyed alot with my family and the staff is so friendly.
Stayed 2 nights in Dec 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel I’ve ever seen. Disgusting place, we stayed ten mins and left. Dump.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything in this HOTEL MERCURE!.,. The amazing Food, Antoinette help us how to reach KRUGER NATIONAL PARK and staff was very kind. I recommend this place to star any SAFARI Adventure. Two thumbs up 👍 👍
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good, but the bedrooms needs renovations
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The breakfast and staff at breakfast were hands down lovely! The tv lacked a remote and the heater was non functional.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Liked: Staff & service, amenities
The rooms are a bit dated and the carpet in the rooms are filthy. My son’s socks were black from walking on the carpet. My recommendation is remove the carpet and put down some sort of laminate flooring.
Stayed 3 nights in Oct 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It's very strange that one room doesn't have an a/c unit. Despite the hotel being full, the room is completely run down. That may be the case where Accor doesn't want to upgrade.
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Tv not working Locked out before check out Terrible service
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
The place is in dire need of a major upgrade. Broken tiles on the steps. Lots of damp on the buildings. Algae in the showers. Broken window blinds. Poor functioning air con I also felt unsafe as there were people playing very loud music in the parking lot and drinking
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

Bad experience

Reception is extremely bad. Upon arrival told us to go away and come back later they had electricity problems. Telling a client that is tired after a 10 hour flight to go away and come back later….. had to fight to get invoice… pure hell
Stayed 5 nights in May 2023
Verified review

6/10 Okay

Liked: Room comfort

Standards dropping

I have stayed at the property before, and the standards are dropping. Bongani at reception was amazing, THANK YOU! The property needs serious maintenance. There are clear signs of moisture near the door of room 404. The floor-tiles in the bathroom are loose, the board supporting the vanity in the bathroom is rotten and the silicone that someone tried to apply is terrible. The shower-head is leaking water. The soap dispenser isnt proper, the reservoir is unceremoniously put on top thereof, and often falls off. I had to phone reception to attend to both aircon and telephone remotes were not working, I also had to ask at reception AGAIN the next morning to have it fixed. I also noticed some milldew on the inside of the shower despite the entire room reeking of bleach. MASSIVE cockroaches running around the lounge department
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities
Vastaanottovirkailija ei ollut ihan asian päällä. Huone vähän kulahtanut. Sänky hyvä mutta ilmastointi osoitti suoraan nukkujan kylkeen. Pikkujuttuja joten ihan hyvä vierailu kuitenkin.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Acomodação antiga, encontramos cabelos no ralo do banheiro, televisão sem internet, o que nos impossibilitou de assistir Netflix, Amazon… Muitas escadas para se chegar ao quarto, não oferecem ajuda. Tem cozinha porém não disponibilizam material para lavar a louça nem panelas
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Chambre correct personnel tres sympathique Qq probleme électrique dans la chambre clim et lumiere déficiente Situation tres pratique
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Boa
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Pour une nuit sur la route du kruger etablissement agreable et securise pres d un centre commercial Seul probleme la douche ne fonctionnait pas mais baignoire dispo
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Nelspruit

Hotel pratique sur route du kruger
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great location

My stay was average. The place itself was outdated as such i was not able to discern whether the it was the decor that outdated or whether the place was dirty especially the swimming pool . But the place is near the city, opposite a mall so those are huge pluses if you are new to the place. Based on location i gice it a thumbs up.
Stayed 3 nights in Apr 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Canvas missing from frame for covered parking; oilet leaks water continuously; website says laundry service but they don't provide - which is a requisite for all of my accommodations when I travel.
Stayed 3 nights in Mar 2022
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel should be shut down. The rooms could be converted into kennels and let out to the SPCA
Stayed 1 night in Mar 2022