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Hotel Promenade

3.5 star property
Family-friendly hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Promenade

Outdoor pool
Daily buffet breakfast (ZAR 140 per person)
In-room safe, iron/ironing board, free WiFi, bed sheets
Property entrance
Bar (on property)
Hotel Promenade balances tranquility with activity. Guests relax at the outdoor pool with a bar, enjoy meals at Town Hall Restaurant, and use dry cleaning/laundry services. The property offers free self-parking, tennis courts, and supervised childcare nearby.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Gym
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sep 12 - Sep 13
Check availability for tonight Sep 12 - Sep 13

Tomorrow

Sep 13 - Sep 14
Check availability for tomorrow Sep 13 - Sep 14
Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Daily housekeeping
  • 151 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Daily housekeeping
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Located in Mbombela, Hotel Promenade is in the city center. Ster-Kinekor i'langa Mall and Nelspruit Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Nelspruit Private Nature Reserve and Riverside Casino Park. Traveling with kids? Consider Lowveld National Botanical Garden, or check out an event or a game at Mbombela Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.
Visit our Mbombela travel guideOpens in a new window
Map
Cnr Samora Machel Drive & Henshall St, Mbombela, Mpumalanga, 1200

What's nearby

  • Nelspruit Market - 5 min walk - 0.5 km
  • Busamed Lowveld Private Hospital - 10 min walk - 0.9 km
  • Nelspruit Crossing Mall - 15 min walk - 1.3 km
  • Ilanga Mall - 3 min drive - 3.4 km
  • Mbombela Stadium - 7 min drive - 6.4 km

Getting around

  • Nelspruit (MQP-Kruger Mpumalanga Intl.) - 29 min drive

Restaurants

  • ‪Orange Restaurant - ‬3 min drive
  • ‪Mozambik Nelspruit - ‬3 min drive
  • ‪Valencia - ‬19 min walk
  • ‪Roman's Pizza - ‬2 min drive
  • ‪The Blue Gate - ‬16 min walk

About this property

Hotel Promenade

Family-friendly hotel in a shopping district
Consider a stay at Hotel Promenade and take advantage of a poolside bar, a terrace, and a garden. The on-site restaurant, Town Hall Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), tennis courts, and supervised childcare (surcharge)
  • Tour/ticket assistance, a banquet hall, and a front-desk safe
Room features
All 71 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Balconies, childcare services, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: ZAR 140 for adults and ZAR 55 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Hotel Bar and Terrace
  • Town Hall Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Tennis

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1950
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from October 19 2022 to October 18 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 140 for adults and ZAR 55 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Best Western Hotel Promenade Nelspruit
Hotel Promenade Nelspruit
Promenade Nelspruit
Best Western Promenade Nelspruit
Best Western Promenade
Best Western Hotel Promenade
Hotel Promenade Hotel
Hotel Promenade Mbombela
Hotel Promenade Hotel Mbombela

Frequently asked questions

Does Hotel Promenade have a pool?

Yes, this property has an outdoor pool.

Is Hotel Promenade pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Promenade?

Self parking is free at this property.

What time is check-in at Hotel Promenade?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Promenade?

Check-out is at 10 AM.

Where is Hotel Promenade located?

This family-friendly Mbombela hotel is located in a shopping district, within a 10-minute walk of Promenade Shopping Centre, Nelspruit Market, and Busamed Lowveld Private Hospital. Nelspruit High School and Nelmed Medicross Medical Centre are also within 15 minutes.

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