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Hotel Santander

3.0 star property
English breakfast fuels travelers for exploration while modern comforts and knowledgeable staff ensure a hassle-free experience at this welcoming hotel

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Travelers start their day with a hearty English breakfast at Ayenda Santander, where practical comforts meet genuine hospitality. The hotel offers in-room WiFi, secure luggage storage, and staff who help arrange tour tickets with local expertise guests appreciate.

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Laundry
  • Housekeeping
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About this property

Hotel Santander

  • Property highlights
  • Free English breakfast, laundry facilities, and a restaurant are just a few of the amenities provided at Hotel Santander. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • A 24-hour front desk, tour/ticket assistance, and smoke-free premises
    • Luggage storage
  • Room features
  • All guestrooms at Hotel Santander include comforts such as free WiFi and free bottled water.
  • Other amenities include:
    • Hydromassage showers and free toiletries
    • 21-inch TVs with cable channels
    • Wardrobes/closets and daily housekeeping

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The price is NT$2,692
NT$2,692 total
May 30 - May 31
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Laundry fee: COP 8000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Is Hotel Santander pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Santander?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Santander?

Check-out is at noon.

Where is Hotel Santander located?

Situated in Neiva, this hotel is steps from Santander Park and Neiva Cathedral. Magdalena River and Mohán Tower Viewpoint in Neiva are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.0

6.0

Cleanliness

2.0

Amenities

6.0

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

Reviews

Verified

2/10 Terrible

beatriz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es terrible lo que le ofrecen a uno no tiene nada que ver con lo que en yentes uno en la propiedad,
Verified

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022
Verified

6/10 Okay

MANUEL

Stayed 1 night in Feb 2022