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尼爾貝殼飯店的評分

3.5 out of 5
尼爾貝殼飯店
Laxmanpur Beach No 01, Neil Kendra, Village Road, Neil Island, Andaman and Nicobar Islands

評論

7.0

不錯哦

10 分，有夠讚；2 則評論中有 0 則" "
8 分，不錯哦；2 則評論中有 1 則" "
6 分，一般般；2 則評論中有 1 則" "
4 分，不太好；2 則評論中有 0 則" "
2 分，很糟糕；2 則評論中有 0 則" "

10/10

整潔度

6.0/10

員工素質

10/10

設施服務

10/10

住宿環境和硬體

10/10

環保程度

評論

6/10 一般般

Maayan

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
We arrived Seashell neil after staying in 2 other Seashell properties and we thought it will be the same. We decided to have dinner at the hotel restaurant, as we did in the past. From our room we could hear the loud music at the restaurant. Live music was common for us due to our previous hotels. However when we entered the restaurant the music was so loud it was impossible the hear neither the waiter nor my partner that was sitting next to me. We asked to lower slightly the music and the answer was the the supervisor is needed. After 10 minutes that we saw the whole team making discussions and looking at us and nothing changed with the volume level we decided to leave restaurant and to have dinner somewhere else. When we came back the hotel after dinner we could hear the music till our room. This is not the way it should be. We finished our stay disappointed.
於 2022 年 10 月住了 1 晚
Public Relationship Manager 於 2022年10月14日回覆
Dear Mr Maayan, Thank you for taking the time to review us and choosing SeaShell for your preferred stay at Andaman. We are glad to hear that you had a memorable stay at our properties. But on the other hand regret to hear that you had to face inconvenience of loud music at our property in Neil. Your feedback is extremely valuable to us and we will be sure to discuss this with the Restaurant staff. Every feedback from guests like you is a learning curve & help us deliver efficient and high level of personalized service to all our guests. We sincerely hope that you would give us another chance & look forward to your stay with SeaShell soon again.

8/10 不錯哦

Vaishali

於 2021 年 2 月住了 1 晚