2/10 很糟糕
KUN
2017年4月5日
不喜歡：住宿環境和硬體和客房舒適度
不愉快的经历
I booked is three air-conditioned room, but after arriving at the hotel, we will only say an air-conditioned, but I see from the website information including my print reservation form are including air conditioning, the waiter asked us to pay $10 to stay another two air-conditioned rooms, there was no way to contact the HOTELS site, then the shopkeeper said that is the site of the error, second days I contacted HOTELS, let me answer has not seen any reply, I do not know whether it is the problem of the hotel booking website or, if the store, please everybody ready to stay friends stay an eye that 10 dollars is not much, but arrived in Sri Lanka on the first night of encounter this kind of situation is really angry, if it is the wrong website, the website can hope to give me a statement.
我明明预定的是三间有空调的房间，但是抵达酒店以后，说我们定的只有一间有空调，但是我从网站上面看到的信息包括我打印出来的订房单都是包括有空调的，店小二让我们支付10美金才能住上另外两间空调房，当时没有办法联系HOTELS网站，然后店家说是网站的错误，第二天我联系了HOTELS，让我等答复一直也没有见到任何答复，我不知道到底是酒店的问题还是网站订房的问题，如果是店家的，请以后各位准备入住的朋友多留一个心眼，10美金不多，但是抵达斯里兰卡第一晚就遇到这种情况真的狠恼火，如果是网站的错误问题，那希望网站能出来给我一个说法。