Great Place to stay, nice staff, we were told brecy was till 9.30 we got there 9.10, and she finish 9.00,
Anchor
於 2025 年 7 月住了 1 晚
4/10 不太好
Melia
2025 年 7 月 6 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Shower not working, and ripped bedding. Area is noisy but that's not the hotels fault. Bed as hard as rock with flat pillows. Not a double bed, but two singles pushed together. I got about two hours of sleep due to being so uncomfortable
Melia
於 2025 年 7 月住了 1 晚
6/10 一般般
Kirsty
情侶出遊
2025 年 7 月 6 日
喜歡:員工素質
Nice lobby and function rooms.
However bedroom was very dated and bathroom. With a refurbishment it could be a fantastic place to stay.
Also quite noisy with other guests slamming doors and loud in corridors at night
Kirsty
於 2025 年 7 月住了 1 晚
6/10 一般般
Melia
情侶出遊
2025 年 6 月 29 日
喜歡:整潔度和員工素質
Would probably come back because it's in a convenient location and staff were friendly and helpful
Melia
於 2025 年 6 月住了 1 晚
4/10 不太好
Lewis
親子旅遊
2025 年 6 月 15 日
不喜歡:整潔度
Staff where amazing and helofuk
However the cleanliness of the room was in a poor state, as there where clear sign of dog hairs on the carpet. Mould on the shower glass, stains on the bedframe.
And melted chocolate on the towel that was folded on my bed when we first arrived
Lewis
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Sharon
情侶出遊
2025 年 5 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely short stay at this hotel room facilities good very comfortable bed neath botanical gardens are lovely food was very good at the hotel not overpriced staff very friendly nothing to mutch trouble for them I would recommend the castle hotel to anyone
Sharon
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Stuart
商務旅客
2025 年 4 月 17 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Stuart
於 2025 年 4 月住了 1 晚
4/10 不太好
Nicola
家庭旅遊
2025 年 4 月 13 日
不喜歡:整潔度和設施服務
Bed really uncomfortable, felt rock hard and could feel the springs!
Nicola
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Graham
2025 年 3 月 31 日
Graham
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Andrew
2025 年 3 月 29 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice as always
A nice stay as always.
Although only 4 stars this time as breakfast limited, No cooked food and not really made up for by ‘continental’ option.
This is probably only temporary though as they have no Chef. Although they seem to be actively trying to recruit to be fair,
Andrew
於 2025 年 3 月住了 2 晚
8/10 不錯哦
Susan
2025 年 3 月 21 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Susan
於 2025 年 3 月住了 2 晚
6/10 一般般
Les
商務旅客
2025 年 3 月 14 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
All good, room 5 , could possibly do with some black out blinds , as the light from the street lights came thru, asides from that all good.( in fairness I spoke to reception and they made a note so all good)
Les
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Dave
2025 年 3 月 6 日
Dave
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Leah
家庭旅遊
2025 年 3 月 4 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Pleasant, comfortable and conveniently located
I've stayed at the Castle Hotel several times and it's always a pleasant experience. The staff are friendly and attentive, the rooms are comfortable and well-stocked, and the location is very convenient for the train station, the town centre and Neath Castle. Always my first choice of hotel when I'm visiting Neath.
Leah
於 2025 年 2 月住了 3 晚
6/10 一般般
Philip
2025 年 2 月 26 日
喜歡:整潔度和客房舒適度
It was really disaapointing they did not offer a cooked breakfast. This has always been out go to place. However on this basis we wont be staying again. They kept sayimg to people "it did say on the website".not great customer service.
As continental they only offered chesse, ham and a boiled egg (cold from the day before) !!
Philip
於 2025 年 2 月住了 2 晚
8/10 不錯哦
yasser
2025 年 2 月 20 日
yasser
於 2025 年 2 月住了 4 晚
6/10 一般般
darren
2025 年 2 月 9 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice place , well presented
Only negative very cold no heating in room or corridor, outside temperature 3⁰
darren
於 2025 年 2 月住了 1 晚
8/10 不錯哦
Susan
2025 年 1 月 28 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Susan
於 2025 年 1 月住了 3 晚
10/10 有夠讚
Kelvin
2025 年 1 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Extended initial stay without any problem. Just a convienient centre of town hotel with pleasant surroundings, local amenities and restaurants.... continental breakfast more than adequate to fuel you up for day ahead. Thank you. Will be staying again .
Kelvin
於 2025 年 1 月住了 5 晚
10/10 有夠讚
Zara
2025 年 1 月 22 日
Zara
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Zara
2025 年 1 月 13 日
Zara
於 2025 年 1 月住了 2 晚
8/10 不錯哦
Arwel
2025 年 1 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
Arwel
於 2024 年 12 月住了 1 晚
6/10 一般般
David
2025 年 1 月 2 日
Tired
Getting tired. Booking made inc full English but with no apology Told they had decided to downgrade to a very average continental!,, Hotel opposite very rough.
David
於 2024 年 12 月住了 2 晚
2/10 很糟糕
joe
2024 年 11 月 27 日
joe
於 2024 年 11 月住了 1 晚
6/10 一般般
Amanda
2024 年 11 月 19 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was dirty an the place was fully booked for a wedding. The breakfast was buffet so everything was cold .not great .