Serhs Natal Grand Hotel & Resort
5.0 star property
Serhs Natal Grand Hotel & Resort offers a beachfront family escape where guests can enjoy waterslides, seaside dining, and sunset lounging along Via Costeira
Choose dates to view prices
Photo gallery for Serhs Natal Grand Hotel & Resort
This oceanfront haven offers three outdoor pools with free cabanas and a poolside bar. Enjoy seafood at five restaurants, on-site shopping, or the spa. Active guests can take fitness classes and play volleyball before relaxing by the water with ocean views.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Hot tub
- Parking included
- Free WiFi
The current price is NT$4,698
NT$4,698
NT$4,933 total
includes taxes & fees
Jul 29 - Jul 30
Room options
Check availability for these dates
Available filters for rooms
Showing 14 of 14 rooms
View all photos for Room with Side Sea View
Room with Side Sea View
- Partial sea view
- 269 sq ft
- Sleeps 2
- Free WiFi
View all photos for Room with Sea View
Room with Sea View
- Sea view
- 247 sq ft
- Sleeps 2
- Free WiFi
View all photos for Quadruple Room Deluxe with Sea View
Quadruple Room Deluxe with Sea View
10.010.0 out of 10
Exceptional
1 review
(1 review)
- Sea view
- 290 sq ft
- Sleeps 4
- Free WiFi
View all photos for Deluxe Room (Apartamento Prime Lateral Mar)
Deluxe Room (Apartamento Prime Lateral Mar)
9.69.6 out of 10
Exceptional
12 reviews
(12 reviews)
- Beach view
- 279 sq ft
- Sleeps 2
- 1 King Bed OR 2 Large Twin Beds
- Free WiFi
View all photos for Deluxe Room (Apartamento Prime Frente Mar)
Deluxe Room (Apartamento Prime Frente Mar)
8.48.4 out of 10
Very good
17 reviews
(17 reviews)
- Sea view
- 279 sq ft
- Sleeps 2
- 1 King Bed OR 1 Twin Bed
- Free WiFi
View all photos for Family Room (Apartamento Família Prime Lateral Mar)
Family Room (Apartamento Família Prime Lateral Mar)
9.29.2 out of 10
Wonderful
14 reviews
(14 reviews)
- Beach view
- 1 bedroom
- Sleeps 4
- 2 Queen Beds OR 1 Queen Bed and 1 Double Bed
- Free WiFi
View all photos for Apartamento Família Prime Frente Mar
Apartamento Família Prime Frente Mar
8.88.8 out of 10
Excellent
23 reviews
(23 reviews)
- Sea view
- 1 bedroom
- Sleeps 4
- 2 Queen Beds OR 1 Queen Bed and 1 Double Bed
- Free WiFi
View all photos for Junior Suite (Prime Lateral Mar)
Junior Suite (Prime Lateral Mar)
9.69.6 out of 10
Exceptional
5 reviews
(5 reviews)
- Partial ocean view
- 1 bedroom
- Sleeps 4
- 1 King Bed and 1 Twin Sofa Bed
- Free WiFi
View all photos for Junior Suite (Prime Frente Mar)
Junior Suite (Prime Frente Mar)
8.68.6 out of 10
Excellent
7 reviews
(7 reviews)
- Sea view
- 1 bedroom
- Sleeps 3
- 1 King Bed and 1 Double Sofa Bed
- Free WiFi
View all photos for Exclusive Suite, 1 Bedroom, Private Pool, Beach View
Exclusive Suite, 1 Bedroom, Private Pool, Beach View
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
- Sea view
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Premium Suite
Premium Suite
- Sea view
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Suite Presidencial
Suite Presidencial
- Sea view
- 2067 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Quarto Exclusive Family
Quarto Exclusive Family
- Sea view
- 1 bedroom
- Sleeps 4
- 1 Double Bed and 1 Double Sofa Bed
- Free WiFi
View all photos for Quarto Premium Family
Quarto Premium Family
- Sea view
- 1 bedroom
- Sleeps 4
- 2 Double Beds
- Free WiFi
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About the neighborhood
Located on the beach, Serhs Natal Grand Hotel & Resort is in Via Costeira, a neighborhood in Natal. Mae Luiza Lighthouse and Sun Clock are local landmarks, and travelers looking to shop may want to visit Craft Fair of Ponta Negra and Praia Shopping. Traveling with kids? Consider O Maior Cajueiro, or check out an event or a game at Frasqueirao Stadium. Visit our Natal travel guide
View more Resorts in Natal
Avenida Senador Dinarte Mariz 6045, Via Costeira Ponta negra, Natal, RN, 59090-002
What's nearby
Dunes Park1 min walk - 0.0 km- Natal Convention Center14 min walk - 1.2 km
- Praia Shopping2 min drive - 1.9 km
- Artesanato Villarte Shops2 min drive - 2.7 km
- Craft Fair of Ponta Negra2 min drive - 2.7 km
Getting around
- Natal Bom Pastor Station10 min drive
- Natal (NAT-Governador Aluizio Alves Intl.)66 min drive
Restaurants
- Tapiro Grill2 min walk
- Aram Natal Mar Hotel12 min walk
- Seu Chico Botequim5 min drive
- Bar Molhado2 min walk
- Restaurante Potiguar2 min walk
About this property
Serhs Natal Grand Hotel & Resort
- Luxury family-friendly resort near Ponta Negra Beach
- Take advantage of a free breakfast buffet, a poolside bar, and a terrace at Serhs Natal Grand Hotel & Resort. With a beachfront location, free beach cabanas, and sun loungers, this resort is the perfect place to soak up some sun. Indulge in a massage, a body wrap, and a body treatment at Kensho Spa, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and seafood. Fitness classes are offered at the health club; other things to do include volleyball. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
- You'll also find perks like:
- 3 outdoor pools and an indoor pool, along with a waterslide, free cabanas, and sun loungers
- Free self parking
- Multilingual staff, a computer station, and an elevator
- A banquet hall, a gift shop, and meeting rooms
- Guest reviews say great things about the helpful staff
- Room features
- All 395 individually decorated rooms feature thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
- Other amenities include:
- Bathrooms with designer toiletries and hair dryers
- 50-inch Smart TVs with digital channels
- Wardrobes/closets, daily housekeeping, and desks
All inclusive details
- All-inclusive room rates at Serhs Natal Grand Hotel & Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Wheelchair-accessible parking and van parking available
Food and drink
- Free buffet breakfast available daily 7:00 AM to 10:00 AM
- 3 bars/lounges
- 6 restaurants
- A coffee shop/cafe
- A poolside bar
- Snack bar/deli
Restaurants on site
- Jangada
- Marenostrum
- Potiguar
- Renato Romagnoni
- Tapiro Grill
Things to do
- 3 outdoor pools
- Arcade/game room
- Children's pool
- Fitness classes
- Free children's club
- Full-service spa
- Health club
- Hot tub
- Indoor pool
- Playground
- Sauna
- Shopping
- Steam room
- Volleyball
- Waterslide
Family friendly
- 3 outdoor pools
- Arcade/game room
- Children's pool
- Free children's club
- Indoor pool
- Laundry facilities
- Playground
- Snack bar/deli
- Soundproofed rooms
- Waterslide
Conveniences
- 24-hour front desk
- Gift shop/newsstand
- Hair salon
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Tour and ticket assistance
- Turndown service
Business services
- Business center
- Computer station
- Meeting rooms
Outdoors
- Beach loungers
- Beach towels
- Free beach cabanas
- Free pool cabanas
- Garden
- On the beach
- Pool loungers
- Pool umbrellas
- Terrace
Full-service spa
- 6 treatment rooms
- Aromatherapy
- Body scrubs
- Body wraps
- Facials
- Hot tub
- Manicures/pedicures
- Massage
- Sauna
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 10 accessible parking spaces
- Accessible shuttle
- Braille/raised signage
- Elevator (13 inch wide door)
- Front entrance ramp
- Pool access ramp on site
- Smooth flooring in room
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible gym
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk (28 inches high)
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
- Wheelchairs on site
More
- 7 floors
- Art Deco architecture
- Banquet hall
- Built in 2005
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Designer toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 50-inch smart TV with digital channels
Food and drink
- 24-hour room service
- Minibar
More
- Access via exterior corridors
- Air conditioning (climate-controlled)
- Desk
- Individual decor
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan.
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 10 years old are not allowed in the spa
Frequently asked questions
Does Serhs Natal Grand Hotel & Resort have a pool?
Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool.
How much does it cost to stay at Serhs Natal Grand Hotel & Resort?
As of 2026/7/2, prices found for a 1-night stay for 2 adults at Serhs Natal Grand Hotel & Resort on 2026/7/29 start from NT$4,698, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Serhs Natal Grand Hotel & Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Serhs Natal Grand Hotel & Resort?
Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Serhs Natal Grand Hotel & Resort?
Check-out is at noon.
Are there all-inclusive benefits at Serhs Natal Grand Hotel & Resort?
Some rate plans available at this resort are all-inclusive.
Where is Serhs Natal Grand Hotel & Resort located?
Nestled on the beach, this Via Costeira resort is steps from Dunes Park and 2.3 mi (3.8 km) from Ponta Negra Beach. Natal Convention Center and Craft Fair of Ponta Negra are also within 1 mi (2 km).
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Reviews
Serhs Natal Grand Hotel & Resort Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.2
Location
9.0
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 619 out of 1002 reviews
10 - Excellent
619
Rating 8 - Good. 253 out of 1002 reviews
8 - Good
253
Rating 6 - Okay. 83 out of 1002 reviews
6 - Okay
83
Rating 4 - Poor. 30 out of 1002 reviews
4 - Poor
30
Rating 2 - Terrible. 17 out of 1002 reviews
2 - Terrible
17