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陽光意趣度假村的評分

2 out of 5
陽光意趣度假村
West Bay St, Nassau, New Providence

評論

4.8
10 分，有夠讚；135 則評論中有 11 則" "
8 分，不錯哦；135 則評論中有 15 則" "
6 分，一般般；135 則評論中有 27 則" "
4 分，不太好；135 則評論中有 33 則" "
2 分，很糟糕；135 則評論中有 49 則" "

5.2/10

整潔度

6.0/10

員工素質

4.0/10

設施服務

4.4/10

住宿環境和硬體

5.6/10

環保程度

評論

10/10 有夠讚

Yisneiry

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Perfect spot
於 2024 年 3 月住了 2 晚

4/10 不太好

Oniel

於 2024 年 3 月住了 7 晚

2/10 很糟糕

Roland

Terrible experience I ever had in the hotel industry sun fun should closed down for renovations I don’t know why they still operate, I have to cancel my booking after I see room #37 the bed was broken the sheet was dirty and the bathroom have broken tiles everywhere they refuse to refund me money, that night I have to rebook to the colony club their experience was perfect can’t wait to go back there again
於 2024 年 3 月住了 2 晚
Staff 於 2024年4月4日回覆
Thank you for your feedback! We apologize that your stay was less than pleasant and are continuously working to improve.

10/10 有夠讚

Neville

於 2024 年 3 月住了 5 晚

2/10 很糟糕

Rick

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Extremely outdated property, not as depicted in web photos, genuinely disappointed.
於 2024 年 2 月住了 1 晚
Staff 於 2024年4月4日回覆
Thank you for your feedback! We apologize that your stay was less than pleasant and are continuously working to improve.

2/10 很糟糕

Venecia，Liverpool

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property is NOT as advertised! First of all this is a motel and NOT a resort! The property has ongoing construction/renovation. The rooms are musty and half cleaned. No daily housekeeping service as we only had it once during our 5 night stay and we had to ask for it. The bathroom shower handles were all but falling off, the dresser in the room was old and falling apart. The a/c looked as if they had thrown it on the wall. Towels and sheets were hard and dingy. Shower curtain was dirty. The fridge does NOT freeze, as we bought ice cream and ended up leaving it behind as it never froze during the entire time there. Staff are not so courteous especially the tall security guard. Stairs sounded as if you would fall through them. No phones in the rooms and no sign of a golf course. We have pictures as we were thoroughly disappointed and want a partial refund.
於 2024 年 3 月住了 5 晚
Front Desk 於 2024年3月27日回覆
"Thank you for choosing Sun Fun Hotel.We are sorry to hear that your stay was less than perfect. Unfortunately, since you did not address these issues with the front desk during your stay, we are unable to offer a refund at this time."

4/10 不太好

Sarah，Arvada

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
Old dirty and pool was good and dirty no towels
於 2024 年 3 月住了 1 晚
Staff 於 2024年4月9日回覆
Thank you for your feedback! We apologize that your stay was less than pleasant and are continuously working to improve.

8/10 不錯哦

Stacy

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice, next to a few food options and very nice shuttle service. Great staff.
於 2024 年 3 月住了 1 晚
Staff 於 2024年3月16日回覆
Thank you for your feedback !

6/10 一般般

Monica

情侶出遊
喜歡：員工素質
不喜歡：整潔度和設施服務
Good service, daily good area, moldy bathrooms
於 2024 年 3 月住了 4 晚
Staff 於 2024年3月12日回覆
Thank you for your feedback! We apologize that your stay was less than pleasant and are continuously working to improve.

8/10 不錯哦

Yisneiry

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I felt safe at all time you don’t need rental public transportation very affordable and accessible, staff pleasant
於 2024 年 3 月住了 2 晚
Staff 於 2024年3月12日回覆
Thank you for your feedback !

2/10 很糟糕

natasha

於 2024 年 2 月住了 2 晚
Staff 於 2024年4月4日回覆
Thank you for your feedback! We apologize that your stay was less than pleasant and are continuously working to improve.

2/10 很糟糕

Latekia

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This place is a scam please don’t book
於 2024 年 2 月住了 1 晚
Staff 於 2024年3月8日回覆
Thank you for your feedback! We apologize that your stay was less than pleasant and are continuously working to improve.

2/10 很糟糕

Essy

不喜歡：整潔度和住宿環境和硬體
N- a
於 2023 年 12 月住了 2 晚
FRONT DESK 於 2024年2月13日回覆
THANK YOU FOR YOU FEED BACK

8/10 不錯哦

Paquet

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Staff 於 2024年3月8日回覆
Thank you for your feedback !

2/10 很糟糕

John S

不喜歡：設施服務和住宿環境和硬體
於 2023 年 12 月住了 10 晚
Staff 於 2024年3月8日回覆
Thank you for your feedback! We apologize that your stay was less than pleasant and are continuously working to improve.

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Pictures posted on website are way far from reality. Rooms are lacking of maintenance. Doors are scratched and main entrance door knob is broken and door could not locked properly. Tiles are very old, kitchen, toilet bowl very old abd walls dirty. Area felt very unsafe. Hotel is 15 minutes away from airport and NOT 5 as how its advertised on the page. Hotel looks like a very very cheap motel.
於 2024 年 1 月住了 1 晚
Staff 於 2024年3月8日回覆
Thank you for your feedback! We apologize that your stay was less than pleasant and are continuously working to improve.

2/10 很糟糕

Diana，Mount Laurel

家庭旅遊, 親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This "resort" is not as advertised. They just call it resort because it has a pool ( dirty). Everything was old and dirty, the only power outlet we had in the room was in the bathroom. There was a power extension cord where they had the tv, microwave, and mini fridge plugged in. The shower was disgusting, no water pressure, to get some hot water, I had to let the water run for about 10 minutes in order to get some hot water. The room key deactivated every 24 hours and I didn't know this, until the third night, we were told that we have to have the key activated every day. Horrible experience at this place.
Staff 於 2024年3月8日回覆
Thank you for your feedback! We apologize that your stay was less than pleasant and are continuously working to improve.

2/10 很糟糕

Mary

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚

2/10 很糟糕

Randolph

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was not the room they told me I would get. I paid for a deluxe room with a king-size bed but got a room with 2 beds instead. It appears to be a room for a one-night stand not for a family. The remote did not work for the television, they did not provide me with one even after I told them, the nightstand lamp had a long delay before it lit up, and the wall plugs & sockets behind the bed were loose/shaky. There was no chair or table for sitting, no coffee maker. The keys needed to be reprogrammed each day I went out and came back. The bathroom fixtures were not in the best condition. I don't know if all the guests got the same type of rooms or if it was because me and my husband were black people. This room calls for a total renovation. the only thing that worked well was the air conditioning unit. I don't want to sound as if I am complaining but my stay was not happy at all.
於 2023 年 12 月住了 3 晚
Staff 於 2024年3月8日回覆
Thank you for your feedback! We apologize that your stay was less than pleasant and are continuously working to improve.

2/10 很糟糕

Alina

情侶出遊
不喜歡：設施服務和住宿環境和硬體
Room was not what I expected
於 2023 年 12 月住了 2 晚

4/10 不太好

Dorothée

於 2023 年 12 月住了 1 晚
Staff 於 2024年3月8日回覆
Thank you for your feedback! We apologize that your stay was less than pleasant and are continuously working to improve.

4/10 不太好

Romain

不喜歡：住宿環境和硬體和客房舒適度
Attention à la discothèque juste en dessous
Il y a un bar discothèque juste en dessous. La musique était à fond jusqu’à 2h du matin. Pas très reposant :(
於 2023 年 12 月住了 1 晚
Monique 於 2024年1月4日回覆
Thank you for your feedback

10/10 有夠讚

gregory

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Staff 於 2024年3月8日回覆
Thank you for your feedback !

2/10 很糟糕

Rebecca

於 2023 年 12 月住了 1 晚

6/10 一般般

Lawrence

Adequate for overnight
Good value for an overnight before going early to a nice resort. It does have some food options. Ten minute walk - no sidewalk- to a beach and a nice enough restaurant, Sapodilla.
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Craig W

於 2023 年 12 月住了 1 晚

6/10 一般般

Francois

團體旅遊
喜歡：設施服務
Good location close to the beach very convenient
於 2023 年 12 月住了 3 晚
Monique 於 2024年1月4日回覆
Thank you for your feedback.

6/10 一般般

thomas

商務旅客
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體和客房舒適度
Service people good, noise was not
Service : all people very pleasant. Noisy because of big gaps around entrance door and patio door. Nightclub next door source of nighttime noise through the doors just mentioned. Also dogs who seem to reside on the property bark at night. AC was quite adequate despite the doors. No table or dining chair which rendered the freezer cooler moot. Was promised dining chair but never was delivered.
於 2023 年 11 月住了 5 晚
Monique 於 2024年1月4日回覆
Thank you for your feedback.

4/10 不太好

chan

家庭旅遊
不喜歡：設施服務
Not a nice place to stay. We didn’t even stay one night. Moved to the sister company called Golden Palms. Wow what a beautiful place.
於 2023 年 11 月住了 7 晚
Monique 於 2024年1月4日回覆
Thank you for your feedback, working on issue!

10/10 有夠讚

Sandrann

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Frank

喜歡：員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
Hotel Management 於 2023年11月20日回覆
Hello Frank, We are happy to hear that you enjoyed your time with us.

8/10 不錯哦

Ethan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
Hotel Management 於 2023年11月20日回覆
Hello Ethan,We are happy to hear that you enjoyed your time with us.

4/10 不太好

Patrinella

不喜歡：住宿環境和硬體
於 2023 年 10 月住了 1 晚
Hotel Management 於 2023年11月20日回覆
Hello Patrinella, We apologize that your stay was less than enjoyable. We are continuously working on improving our property so that your future stay with us will be more pleasant.

4/10 不太好

stephaen

於 2023 年 9 月住了 4 晚

4/10 不太好

VIOLETTE

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
The property was dirty the floor was making noise and the bathroom couldn't flush we had to use a bucket to flush the bathroom he got to a point when they got so frustrated even the shower was running so slow
於 2023 年 8 月住了 3 晚
Management 於 2023年9月7日回覆
Hello Violette,We apologize that your stay was less than enjoyable. We are continuously working on improving our property so that your future stay with us will be more pleasant.

8/10 不錯哦

Alston

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
Management 於 2023年9月7日回覆
Hello Alston,We are happy to hear that you enjoyed your time with us.

6/10 一般般

Douglas

2/10 很糟糕

PEDRO

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
there was no water in the rooms there were no cable channels there was only one nothing else there was no wifi everything was damaged and the service rate was loose
於 2022 年 5 月住了 1 晚

8/10 不錯哦

Anthony

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything
於 2022 年 5 月住了 4 晚

4/10 不太好

David

喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
189 a night, and it was falling apart. Beds were super hard and the door frames had been bashed in a few times and repaired.
於 2022 年 3 月住了 1 晚

6/10 一般般

Timothy

喜歡：員工素質
不喜歡：住宿環境和硬體
So this place would be a handyman’s life work. It kinda reminded me of Winchester Mystery house the way it has been converted and remodeled. You have to realize this is what you get for the price. Our friends were concerned about the neighborhood.
於 2022 年 2 月住了 2 晚

8/10 不錯哦

mary and Geoffrey

情侶出遊
喜歡：整潔度、員工素質和設施服務
great restaurant and friendly staff
於 2022 年 2 月住了 1 晚

8/10 不錯哦

Dennie

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice location
We stayed here as part of our vacation & we loved the location it was right in front of a private beach my kids loved it, we like the space in the room as well we enjoyed our stay.
於 2021 年 12 月住了 1 晚

6/10 一般般

Shoaib

家庭旅遊
不喜歡：住宿環境和硬體
You get what you pay for when you stay here.
於 2021 年 12 月住了 2 晚

2/10 很糟糕

Paloma

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
El hotel contactó con nosotras para ofrecernos (previo pago de 15$,claro) el servicio de transfer. Confirmamos que estábamos interesadas y no aparecieron a recogernos ni nos contestaron a los mails, por lo que tuvimos que coger un taxi por 20$. Al llegar, tuvimos que esperar casi una hora en recepción a que terminaran de preparar la habitación y no nos dieron ni la clave del WiFi. La habitación estaba sucia y llena de polvo. La piscina vacía y todo el "jardín" en obras, no tenían ni duchas ni grifos para quitarse la arena después de la playa. Por la noche nos entraron en la habitación mientras dormíamos. Personal desagradable, mal comunicado. Lo único positivo, la playa cercana.
於 2021 年 12 月住了 2 晚
Momo 於 2022年1月21日回覆
Thank you for your feedback

4/10 不太好

Sophia

家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
I won’t stay at this property again. We stayed 1 night. Staff was friendly but that’s as far as it went. Everything about the room was unsatisfactory. Sheets stained, toilet stained not properly cleaned, outdated facility, only two channels on tv, botched remodel work… the list goes on…
於 2022 年 1 月住了 1 晚

10/10 有夠讚

Annitay

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Thanks todo muy genial
於 2021 年 12 月住了 3 晚

2/10 很糟糕

DAMARYS DELAS

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2021 年 8 月住了 1 晚

10/10 有夠讚

Garry

喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
The tv only two channels
於 2021 年 9 月住了 1 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度和員工素質
Ok
於 2021 年 7 月住了 14 晚