2/10 很糟糕
Mark
團體旅遊
2024年6月5日
喜歡:整潔度
不喜歡:員工素質
Expedia got greedy and booked too many rooms. So they called me the day before (when I booked 6 months in advance) and told me they were just going to switch our room type. Had to argue to get the type of bed we wanted. But hotel/expedia refused to comp us for the room change. Paid for a room with a kitchenette. Didn’t get a room with kitchenette. But they still kept my money. Hotel manager couldn’t have cared less of course. Typical response…”call Expedia.” I’m sure they will care even less. Won’t use them in the future. And won’t stay at Margaritaville.
Mark
於 2024 年 6 月住了 3 晚