6/10 一般般
Sonya N.，PHILADELPHIA
家庭旅遊
2025 年 7 月 18 日
喜歡：整潔度、員工素質和住宿環境和硬體
We had a wierd experience while things look clean we seen roach in our room. Meaning we seen one and called it a floak then seen more and then we told customer service and they told us that all then can do is changed us to another room, seen two other rooms one more moldy smelling than the other when our room didnt smell like that at all. we asked if they could have the room cleanup and exterminated and they said yes they will have that done while we were out. when we came back in the evening we found that the room hadnt been cleaned or exterminated at all. we went back to front desk and then did what they could to clean it up. at this point we picked up our stuff and put it in the car and left at 4am. what an experience that i dont wish on anyone.
Sonya N.
於 2025 年 7 月住了 4 晚