Pros: Staff working valet, front desk, and housekeeping were exceptional! Friendly, attentive, professional, and eager to ensure guests enjoyed their stay. Clean, safe, updated hotel within walking distance of Nissan Stadium, bars, restaurants, and other tourist attractions. The rooms were well decorated with art pieces and clean but the lighting is quite dim.
Cons: Service was atrocious in the bar/dining lounge. Waitress never came back after dropping off menus. Took 30 minutes and waving bar staff over to finally get order taken. 15 minutes later we finally received drinks and eventually the food order. We ordered the Tuesday taco special which was 2 tacos (2 pieces of shrimp per taco) for $20. Bloody Mary was nearly undrinkable because there was so much lime in it. Quite possibly the worst drink our party had ever tried. The lounge and bar area was really well designed and furnished with a great selection of whiskey and bourbon and shows great potential if the service and quality of food was improved. There was plenty of staff for the number of patrons but they lacked organization and hospitality skills.