Dear Vladana, hank you for taking the time to share your feedback about your stay at Smart Hotel Naples. We are pleased to hear that you found our rooms clean and nice.We apologize for the inconvenience caused by the noise due to your room's proximity to the reception. We understand how this could affect your overall experience, and we are working on solutions to improve soundproofing in these areas.We are sorry that you did not find the price to meet your expectations. There is a dedicated team that updates the rates online by closely following several commercial factors. We will forward your feedback to them to consider adjustments and ensure a better experience for our guests.Thank you again for your review. We hope to have the chance to welcome you back in the future and offer you an even better experience.Best regards,

Dear Nimet, We are sincerely grateful for sharing your experience at our hotel.Your opinion is extremely important to us, we are glad that you found our staff friendly and our position convenient. We hope to have the opportunity to positively surprise you one more time and offer you an even more memorable experience.Best Regards,

Dear Daniel, siamo molto felici di essere riusciti a rendere soddisfacente il suo soggiorno presso la nostra struttura. La aspettiamo nuovamente e la ringraziamo ancora una volta per averci scelto. Cordialmente,

Dear Amandeep, Thank you for sharing your experience at our hotel. We are pleased that you enjoyed our central location and modern interior, as well as the convenience and quality of the adjacent Bistrot, especially for breakfast. Our goal is to ensure a satisfying dining experience for all our guests. We are happy that our staff has contributed to making your stay a pleasant one with their hospitality and helpfulness. Maintaining a clean and tidy environment is a priority for us, and we are glad that you noticed our efforts in this regard.We take your feedback regarding ferry noise seriously and will do our best to find solutions to ensure a peaceful stay for all our guests.We are happy that you found our location convenient for exploring the city and thank you for recommending our hotel. We look forward to welcoming you again in the future.Best regards,

Dear Barbara, Thank you for your positive feedback. We're delighted to hear that you enjoyed your stay. It's wonderful to know that you found our location right in the port fun and easily accessible.We take pride that you found our rooms modern and clean.Your satisfaction is our priority, and we look forward to the opportunity to welcome you back in the future. Thank you for choosing to stay with us. Best regards,

Dear Marcela, Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed our location right on the pier which faces the sea. It's fantastic that you enjoyed the breakfast and its offer which includes salty and sweet choices. We appreciate your kind words about our friendly staff. We hope to welcome you back in the future for another wonderful stay. Regards

Dear Mrs. Christine,We're glad to hear that you had a very good stay! If you have any specific highlights or if there's anything you'd like to share about your experience, feel free to let us know. We appreciate your positive feedback and look forward to welcoming you again in the future. Thank you for choosing our services!Kind regards.Smart Hotel NapoliKind regards.Smart Hotel Napoli

Dear Mrs. Aniuska,Thank you for your feedback. We are pleased to learn that you found our service to be clean and satisfactory. Your positive comments are appreciated, and we strive to maintain high standards.Kind regards.Smart Hotel Napoli

Dear Mrs Donna,Thank you sincerely for your kind words regarding our Smart Hotel at the Port of Naples. We are delighted to learn that your experience was positive, and that you appreciated the cleanliness of the facility, the charming indoor/outdoor bar area, the delicious breakfast, and the exceptional helpfulness of our Staff.We are particularly pleased to hear that you had a lovely stay and would highly recommend our hotel, especially for those arriving or departing from the port in Naples. Your description of Naples as "very safe, clean, and convenient" is valuable and helps dispel some misconceptions about the city. We want to emphasize that Naples is not a dangerous city but rather a place full of beautiful people.Thank you again for your recommendation, and we hope to welcome you back to our hotel in the future. If there are any further details or services we could improve, we are always open to feedback.Best regards

Dear Rachael, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our top-notch location, with convenient access to both bus and metro services. It's wonderful to know that our staff's friendliness and helpfulness left a positive impression on you. We appreciate your compliments about the facility and its services. Hope to see you soon. Best Regards,

Dear Yongwei, We are glad that you appreciated the location of the facility and its easy connection to the main arrival points and key attractions of the city through public transportation.We are pleased that the room met your expectations. However, we regret that you were not fully satisfied due to the noise. In each room, there is a double window to guarantee relaxation and silence for our guests.Hope to see you soon,

Dear Diane, Thank you for sharing your thoughts about our hotel. We appreciate your feedback. We're glad to hear positive comments about our staff and their service. Hope to meet you again. Best Regards,

Dear Angelica,thank you for your feedback. It is our goal to do the best every day to satisfy our guests.Kind regards,Smart Hotel Napoli

Dear Maria,thank you for your feedback, it ia very important for us you share your opinion about our work and our facility. We work hard every day to assure the best experience to our guests.Kind regards,Smart Hotel Napoli

Dear Sir,thank you for your review.We are sorry to read your words, fortunately, thousands of reviews support the contrarian.It is not to go against the guests, we are grateful and thankful to them, but we expect the same politeness and understanding in return. You were asked to wait a moment because the operators were busy on the phone and to receive this negative review in return is not fair at all.Regards.Smart Hotel Napoli

Dear Mrs. Alery,thank you for your comment.Your evaluation is a source of pride for us as well as an awaited reward as we pursue with passion and dedication the satisfaction of our guests.Kind regards.Smart Hotel Napoli

Dear Mrs. Leslie,thank your for your review.It is always a pleasure to receive positive feedback.We thank you for expressing such a benevolent opinion and for highlighting the features of our establishment in a descriptive and positive manner, starting with the location, the comfort of our rooms, the quality of our breakfast and the characteristics of our staff.Thanking you once again for choosing us, we do hope to welcome you soon to make you live another unforgettable experience.Kind regards.Smart Hotel Napoli

Dear Mr. Spela,thank you for your review.It is always a pleasure to receive positive feedback.Kind regards.Smart Hotel Napoli

Dear Mrs. Lindsey,thank you for your review.We are extremely passionate about taking care of our special guests and greeting them with our warm Neapolitan affection.Kind regards.Smart Hotel Napoli

Dear Mr. Avi,than you for your feedback.Kind regards.Smart Hotel Napoli

Dear Mrs. Elesha,thank you for your review.Kind regards.Smart Hotel Napoli

Dear Mr. Gabriele,thank you for your comment about your stay at Smart Hotel Napoli.Kind regards.Smart Hotel Napoli

Dear Mrs. Smith,we would love to thank you for sharing your last experience at Smart Hotel Napoli.We are delighted you appreciated services related to: from the breakfast to the comfort of our rooms and the professionalism and kindness of our Staff. We are also glad you understood our mission: treat our guests in an extraordinary way.Kind regards.Smart Hotel Napoli

Thank you for expressing your satisfaction with our cleanliness and location. We are very pleased to have made your stay at the Smart Hotel Napoli pleasant and up to your expectations.The opinion of our guests is a valuable source from which to learn and improve the quality of our services.The entire staff is committed on a daily basis to ensure a pleasant stay and to satisfy all the needs of our guests. We look forward to welcoming you again. Best Regards, Smart Hotel Napoli

Dear Carolee, Thank you for choosing us and give us the best score. We are delighted to hear that you enjoyed our breakfast, which features continental breakfast items and traditional Neapolitan pastries.Looking forward to see you again. Best Regards,Smart Hotel Napoli

Dear Mr. Shamsha,thank you for your feedback.Kind regards.Smart Hotel Napoli

Dear Mr. Cawas,thank you for your review.Kind regards.Smart Hotel Napoli

Estimado Señor Javier,gracias por Su comentario.Nos alegramos de que haya tenido una estancia agradable.Saludos cordiales.Smart Hotel Napoli

Dear Charlotte, Thank you for your feedback and for sharing your experience with all travellers. We are pleased that the hotel lived up to your expectations. All the staff work hard every day to ensure that all guests have a pleasant stay. We look forward to welcoming you again.Best Regards. Smart Hotel Napoli

Dear Peter, Thank you for choosing our facility, and for awarding us with the best score. The staff work every day with love and professionalism to make the guest experience perfect from the moment they check in to the moment they check out without being intrusive. We are happy that this goal has been achieved. We look forward to seeing you soon at Smart Hotel Napoli

Dear Madame Irene,thank you for your feedback.Kind regards.Smart Hotel Napoli