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Serendipity

Guesthouse connected to a shopping center in Naples

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Photo gallery for Serendipity

Enjoy a city view from the balcony, with a desk and chair for work and relaxation.
Stunning staircase surrounded by lush greenery and terracotta pots.
Relax in a serene space with a large bed, nightstand, and framed artwork.
Study area with a desk, book, and comfortable seating for focused work.
Relax in a spacious room with a large bed, desk, and floor lamp.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Imagine)

Superior Room, 1 Queen Bed, Non Smoking (Imagine) | Minibar, individually decorated, desk, blackout drapes

Superior Room, 1 Queen Bed, Non Smoking (Imagine)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 6 Ping (20 square meters)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Yourself)

Standard Room, 1 Queen Bed, Non Smoking (Yourself) | Minibar, individually decorated, desk, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking (Yourself)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Explore)

Superior Room, 1 Queen Bed, Non Smoking (Explore) | Minibar, individually decorated, desk, blackout drapes

Superior Room, 1 Queen Bed, Non Smoking (Explore)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 6.66 Ping (22 square meters)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy)

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy) | Minibar, individually decorated, desk, blackout drapes

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 9.08 Ping (30 square meters)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)

Minibar, individually decorated, desk, blackout drapes

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 9.08 Ping (30 square meters)
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
PIAZZA GARIBALDI 39, Naples, NA, 80142

What's nearby

  • Spaccanapoli - 5 min walk - 0.5 km
  • Naples National Archaeological Museum - 18 min walk - 1.6 km
  • Port of Naples - 18 min walk - 1.6 km
  • Molo Beverello Port - 2 min drive - 2.3 km
  • Via Toledo - 3 min drive - 2.3 km

Getting around

  • Piazza Garibaldi Station - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples Intl. Airport (NAP) - 61 min drive

Restaurants

  • ‪Caffè Mexico - ‬3 min walk
  • ‪I Sapori di Parthenope - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Mimì alla Ferrovia - ‬3 min walk
  • ‪Iris Ristorante Pizzeria - ‬8 min walk

About this property

Serendipity

Guesthouse near Spaccanapoli
Close to Naples Underground and Port of Naples, Serendipity provides amenities like a snack bar/deli. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Express check-out, express check-in, and tour/ticket assistance
  • Luggage storage, smoke-free premises, and an elevator
  • A water dispenser
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually decorated, and have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and printers.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and bidets
  • Flat-screen TVs with digital channels
  • LED light bulbs, mini fridges, and cookware/dishes/utensils

Languages

English, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per night)
  • Street parking available

Food and drink

  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 20 per night (656 ft away)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a security system and a first aid kit
Property Registration Number IT063049B4LXAGSUYL

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Serendipity B&B NAPLES
Serendipity NAPLES
Serendipity B B
Serendipity Naples
Serendipity Guesthouse
Serendipity Guesthouse Naples

Frequently asked questions

Is Serendipity pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Serendipity?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Serendipity?

Check-out is at 10:00 AM.

Where is Serendipity located?

Located in Naples City Centre, this guesthouse is within a 10-minute walk of Piazza Giuseppe Garibaldi and Spaccanapoli. Naples Underground and Gulf of Naples are also within 1 mi (2 km). Piazza Garibaldi Station is only a 2-minute walk and Principe Umberto Tram Stop is 3 minutes.

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Serendipity Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 114 out of 155 reviews
Rating 8 - Good. 36 out of 155 reviews
Rating 6 - Okay. 4 out of 155 reviews
Rating 4 - Poor. 0 out of 155 reviews
Rating 2 - Terrible. 1 out of 155 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yisel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at serendipity! Highly recommend!
Stayed 4 nights in May 2025

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Its near the central terminal so good location. Its on the third floor of an older building. The area is very sketchy but for a short 2 night stop its good. Its very clean and the Adrianna is very nice she will take good care of you.
Stayed 2 nights in Jul 2025

10/10 Excellent

Hei Shun Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in at specific time, staff will contact you through email/whatsapp beforehand. Highly recommend this stay. My room is "life", it is clean and spacious. Bed is comfortable. The building has a small elevator we can use.
Stayed 3 nights in Jun 2025

8/10 Good

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent: two windows with a view of Vesuvius. It was clean and comfortable. Getting up to the room involved several flights of stairs, though there was a rickety one-person lift which took you up one flight. Although it’s a “B and B” only bed is available, and no breakfast apart from coffee.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mairi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern with very friendly and helpful staff
Stayed 1 night in Mar 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, perfect location.

We booked one night in Naples on our way to Sorrento. It’s a perfect location, very close to the train and bus station. The staff were very friendly and attentive. I would highly recommend this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Mairi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had everything we needed. Was very clean and the staff were very friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to airport, short drive.
Stayed 1 night in Oct 2024

10/10 Excellent

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was a brief but very pleasent stay. Staff was outstanding
Stayed 1 night in Jan 2025

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very quaint hotel. Staff is not around. Area is a bit sketchy. Lots of doors and codes to get you to the room. The hotel is very nice. It’s great if you just want a place to sleep and shower. That’s we needed it for so it served that purpose nicely.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in and whatsapp options were easy and nice. The service was exceptional and the kindest lady was there to great us who also gave us recommendations. The location was okay but all other things perfect.
Stayed 1 night in Feb 2025

6/10 Okay

Carole

Liked: Cleanliness
Disliked: Amenities
The area is sketchy. There is a self serve coffee but no cream or milk. Good if you like your coffee black. They have 2 carafes of water to share between everyone staying there. Staff comes in to check on facility morning and evening. The room is clean so if you are only looking for a bed this would work.
Stayed 2 nights in May 2025

10/10 Excellent

Hongmiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located - arrived at Serendipity within minutes of stepping off the Alibus from the airport to central Naples. Alessandra was a wonderful host. I would stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great place and very welcoming by Allesandria. Would stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicholas S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place in sketchy area

Close to train station and McDonald’s. Bedding was very comfortable. Hostess was very helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in Jul 2024

10/10 Excellent

vered

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice little boutique hotel.

nice little boutique hotel. although the location is central, close to the train station, the area is a bit dodgy...
Stayed 2 nights in Aug 2022

8/10 Good

Yihong

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and clean, with friendly staff. A bit noisy outside.
Stayed 2 nights in May 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Room was beautiful, modern and clean. On site assistance was great. Close to train and metro station, lots of restaurants and shops nearby. Main shopping street close too. Noisy at night but typical for downtown hotel. Air con, frig, wifi, bed all fine.
Stayed 3 nights in Sep 2024

8/10 Good

Charles

Not somewhere to arrive in the dark but by day it’s great.
Stayed 2 nights in Apr 2024

6/10 Okay

Courtney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Spacious, comfortable rooms and super friendly staff. There were noises coming through the bathroom from outside. The area was very dirty and felt unsafe.
Stayed 1 night in May 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the properties conditions, very clean and confortable, great and conveniently located. The staff and service was excellent, but unfortunately in occasion the surrounding area was not at the level of the quality of the property.
Stayed 4 nights in Jun 2023

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!

Very modern and comfortable hotel! Host was amazing and had a beautiful gift for my partners birthday! Thanks again for everything and we loved as well the kitchen area to relax and have a coffee/ tea
Stayed 1 night in Oct 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm, helpful friendly staff. Large triple room with great view over Garibaldi square. A perfect spot to base yourself in Naples as right next to trains and Metro. Lots of little restaurants around. Everything you could ask for in a room. Fabulous air conditioning and lovely little breakfast.
Stayed 2 nights in Jul 2022

8/10 Good

LeeAnne

Liked: Cleanliness, staff & service, property conditions & facilities
Serendipity is lovely. Alessandra greeted us on time and helped us with all needs. It's so close to the main train station which is convenient but because of that it's in a very dirty and sketchy area of Naples.
Stayed 2 nights in Jun 2023