Best Western Plus Hotel Plaza

Property class: 4

Choose dates to view prices

Spaccanapoli and Naples National Archaeological Museum are located near Best Western Plus Hotel Plaza, which provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
The current price is NT$3,539
NT$4,329 total
includes taxes & fees
Nov 29 - Nov 30

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a painting on the wall, a large window with blue curtains, and a mirror.

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a painting on the wall, and a wooden floor.

Superior Room, 1 King Bed

7.8 out of 10
Good
(23 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Family Room, Multiple Beds

A modern hotel room with a wooden floor, a large window with curtains, a bed, a bedside table, and a wall with a textured pattern.

Family Room, Multiple Beds

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free wired internet

View all photos for Superior Room, Multiple Beds

A modern hotel room with a glass shower enclosure, a wooden floor, two beds with white bedding, a bedside table, and a small ottoman.

Superior Room, Multiple Beds

7.4 out of 10
Good
(9 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed (Bed is French Bed)

A hotel room with a bed, a desk with a TV, a painting on the wall, and a window with curtains.

Standard Room, 1 Double Bed (Bed is French Bed)

9.0 out of 10
Wonderful
(7 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Junior Suite, Multiple Beds, Terrace

A modern bedroom with a large bed, a bedside table, a mirror, and a wardrobe.

Junior Suite, Multiple Beds, Terrace

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

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About the neighborhood

Located in Naples City Centre, a neighborhood in Naples, Best Western Plus Hotel Plaza is in a shopping district and near the airport. Spaccanapoli and Castel dell'Ovo are notable landmarks, and the area's natural beauty can be seen at Gulf of Naples and Mount Vesuvius. Botanical Garden of Naples and Naples Aquarium are also worth visiting. Visit our Naples travel guide
Map
Piazza Principe Umberto I, 23, Naples, NA, 80142

What's nearby

  • A cityscape with a prominent yellow building with a red roof, a busy street, and a large yellow dome structure.
    Corso Umberto I
    3 min walk - 0.3 km
  • A densely packed urban area with historic buildings, a prominent church with a green roof, and a large dome structure.
    Spaccanapoli
    5 min walk - 0.5 km
  • A historic cathedral with intricate Gothic architecture, including pointed arches and detailed stone carvings.
    Naples Cathedral
    12 min walk - 1.0 km
  • A narrow street with model houses and shops.
    Via San Gregorio Armeno
    13 min walk - 1.2 km
  • Piazza Giuseppe Garibaldi
    3 min walk - 0.3 km

Getting around

  • Principe Umberto Tram Stop
    2 min walk
  • Naples (INP-Naples Central Rail Station)
    5 min walk
  • Naples Intl. Airport (NAP)
    18 min drive

Restaurants

  • Caffe' Mexico
    5 min walk
  • Sfogliatelab
    5 min walk
  • McDonald's
    2 min walk
  • Gran Caffè Novara
    5 min walk
  • La Cantina dei Mille
    5 min walk

About this property

Best Western Plus Hotel Plaza

  • Upscale hotel near Spaccanapoli
  • Near Naples National Archaeological Museum and Port of Naples, Best Western Plus Hotel Plaza provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • Express check-out, express check-in, and a TV in the lobby
    • Luggage storage, a porter/bellhop, and concierge services
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 57 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with rainfall showers and bidets
    • 32-inch LCD TVs with premium channels
    • Balconies, refrigerators, and electric kettles

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Frequently asked questions

Is Best Western Plus Hotel Plaza pet-friendly?

Yes, dogs are allowed at this property.

How much does it cost to stay at Best Western Plus Hotel Plaza?

As of 2026/10/31, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Plaza on 2026/11/29 start from NT$3,539, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 25 per day.

What time is check-in at Best Western Plus Hotel Plaza?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus Hotel Plaza?

Check-out is at 11 AM.

Does Best Western Plus Hotel Plaza provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per vehicle applies.

Where is Best Western Plus Hotel Plaza located?

Located in Naples City Centre, this hotel is within a 10-minute walk of Piazza Giuseppe Garibaldi and Spaccanapoli. Naples National Archaeological Museum and Gulf of Naples are also within 1 mi (2 km). Principe Umberto Tram Stop is only a 2-minute walk and Ponte Casanova Ist. Sogliano Tram Stop is 3 minutes.

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Reviews

Best Western Plus Hotel Plaza Reviews

7.4

Good

8.2

Cleanliness

5.8

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 160 out of 737 reviews
Rating 8 - Good. 298 out of 737 reviews
Rating 6 - Okay. 177 out of 737 reviews
Rating 4 - Poor. 65 out of 737 reviews
Rating 2 - Terrible. 37 out of 737 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the main train station. Very busy and noisy but not once inside the room. We hired the junior suite and had the whole floor yo ourselves. The only downside was the noise from the lift in the mornings as people were coming up for breakfast. Overall, a lovely stay, great breakfast choice and welcoming staff. Would stay again.
Stayed 5 nights in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service
The property is currently being renovated. Is conveniently located close to the train station.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff were ok, we didn’t need much from them but had to make a special trip back to the desk for the safe deposit key. The area around the hotel initially felt rough but was totally fine. Watch the market across the courtyard for charging more to tourists. Room was clean and great AC in the room. Elevator was slow but never had an issue. Good location, wasn’t a 5 star but good value for what we paid.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, clean, in a good location and with very helpful staff. A special mention for Gianfranco who went above and beyond when I accidentally cut myself and needed to stop the bleeding at 01.30 am..
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Location was close to the train station. Room was clean although the refrigerator in the room was not checked from previous guest and there was food left in it. Bathroom could use updates and shower was difficult to use.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and the breakfast was excellent.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and nice location
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Naples was good

Loved it and great location
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel clean and tidy staff very friendly with a lovely breakfast rooftop bar.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, great breakfast, great staff, the area around it is not excellent, kind of dirty and busy, near bus stations, but Napoli is like that in general anyway. Fun stay.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop was very nice, breakfast excellent
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, attentive staff for the most part but not too friendly, small shower,
Stayed 8 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at desk friendly. The room was very spacious with a good view of the street. Breakfast was 10 euro, which was a good price for the selection. Breakfast area was a nice room with a view of Naples. Great location close to train station and metro. I would recommend the Best Western to anyone visiting Naples.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was only here for a stopover after a late flight. Hotel is in a great central location, welcoming and clean. Ideal for us
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness
Room was updated and clean. Closeness to train station was a plus.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly! Went out of their way to become our friends and give next-level service.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly and helpful. Was able to use luggage storage after checkout
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind! The breakfast on the roof was both plentiful, delicious, and beautiful. It was so quiet at night and we slept well in the clean room. Very close to the train station and easy to navigate to delicious food.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plain but serviceable!

I’d stay there again. Conveniently close to Napoli Centrale station and the Metro. Quiet. Well maintained older hotel.
Stayed 13 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located. The area is a little rough but we live in a similar type city.
Stayed 11 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfotable, convenient and with helpful staff

Everyone at the hotel was helpful and professional. The breakfast was excellent, with a wide range of choices. My double room was quite spacious and surprisingly quiet. I appreciated the comfortable seating area where we could wait after checking out and before heading toward the nearby train station.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

The hotel is great. The staff top. Clean and efficient. Just the water at the shower was not good enough.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport. Somewhat walkable to other areas. Not the most attractive part of the city. Front desk staff - one very friendly and easy to interact with; another very abrupt and not as friendly as one would expect for the position.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we were driving to the hotel, we were not sure it was in a great spot for us as the area round. It seemed a little bit sketchy. However, the hotel was beautiful and we were very happy there and would definitely recommend staying there. We did find a restaurant around the corner close to the Train station, which had some great food
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
The hotel itself is okay and the central location close to the train cannot be beat. Staff was very nice and accommodating and breakfast was okay. Area on the whole is shady and sketchy and we had a little trouble getting in during a late night. The walls still kind of smelled of cigarette smoke and it's just an older, very basic hotel. Nothing phenomenal, but nothing terrible either. Cheap.
Stayed 3 nights in May 2025