First the good and great things
The front desk /checkin staff although not on the premises mostly, are very good with communication through WhatsApp and can buzz you in remotely. They are very accommodating as far as allowing you to leave your luggage at reception before checking in or after check out in order for you to explore with lugging your bags around.
Front desk staff=5stars
The room itself was nothing special, cleaned daily and I had a studio with a hot plate ( Room 302) and had a small fridge and the air conditioning worked well.
The bathroom was fine, a bit of mould and on the second night when I returned from sightseeing I found 2 cockroaches in the bathroom, I tried to swat them but they were too fast and ran behind the small vanity… that was my only sighting. In a hot, dirty city like Naples it’s pretty « normal », but yuck. I did not sleep well that night, at least there were no bed bugs.
The mattress was hard and old, super uncomfortable. But when you’re really tired it doesn’t matter.
Most of the noise came from the other guests in the rooms on either side of mine they would use the hallway as their own personal parlour, which I don’t care during the day when I am not there but when they had loud conversations at 11pm in front of my door, I had to ask them to be quiet. Luckily, they did. I had no problem after that
Room 2-3 stars very average…
The location is great: near Duomo L1 metro stop, Conad grocery store across the street, and ferry terminals
