「Apparently ‘overbooked’ the Accessible Room we had booked & FULLY PAID for weeks prior to our visit. Fulltime wheelchair user and offered us a standard ground floor room! Don’t even check in. Requested them to locate an Accessible Room: roll in shower, rails by toilet etc that we had already booked & paid for week prior! Never booking with them again!」
「Apparently ‘overbooked’ the Accessible Room we had booked & FULLY PAID for weeks prior to our visit. Fulltime wheelchair user and offered us a standard ground floor room! Don’t even check in. Requested them to locate an Accessible Room: roll in shower, rails by toilet etc that we had already booked & paid for week prior! Never booking with them again!」
Judith