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Wasini Luxury Suites & Hotels

5.0 星級住宿

Wasini All Suite Hotel

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評論

6.4 分，滿分 10 分，

熱門設施服務

  • 游泳池
  • 熱水浴缸
  • 含早餐
  • Spa
  • 含停車位
  • 免費無線上網

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廣告

奔馬奈洛比上山飯店

上坡
  • 游泳池
  • 含停車位
  • 免費無線上網
  • 餐廳
9.4 分，滿分 10 分，好極了，21 則評論
現在價格為 NT$3,868
總價 NT$4,836
含稅金和其他費用
5 月 29 日 - 5 月 30 日
奔馬奈洛比上山飯店
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類似的住宿

外觀
凱賓斯基羅莎別墅
華蘭
  • 游泳池
  • Spa
  • 含停車位
  • 免費無線上網
9.4 分，滿分 10 分，好極了，591 則評論
現在價格為 NT$6,384
總價 NT$7,980
含稅金和其他費用
6 月 21 日 - 6 月 22 日
凱賓斯基羅莎別墅
比較類似住宿

規定

入住

快速入住
辦理入住手續的最低年齡：18 歲

退房

快速退房

入住特別注意事項

抵達住宿時櫃台會有服務人員接待旅客
住宿提供的資訊可能經由自動翻譯工具翻譯

如何進入住宿

櫃台有服務人員

寵物

可攜帶寵物入住，需額外收費

兒童和加床

歡迎兒童入住
2 位兒童若與家長或監護人同住一間房 (不加床)，則無需支付額外住宿費。
可提供折疊床/加床

重要資訊

可選設施服務

  • 機場接駁車費用：每輛車單程 USD30.00
  • 住宿將收取寵物費

住宿可能有其他另行收費的項目。這些費用和押金可能不含稅，並且可能會改變。

注意事項

若有額外房客入住，住宿業者會依照其規定收取費用
辦理入住手續時可能需要出示政府核發且附有照片的證件，並以現金作為押金或提供信用卡/金融卡以支付雜費
住宿無法保證能符合房客所有特殊住房要求，房客須於辦理入住手續時與住宿確認；特殊入住要求可能需要加收費用

其他須知

此住宿可提供相連/相通的客房，但需視當時是否有可使用的客房。如果您有此需求，請撥打預訂確認電子郵件電子郵件中的電話號碼，直接與住宿聯絡

常見問題

Wasini Luxury Suites & Hotels是否有游泳池？

是的，此住宿設有室內游泳池、室外游泳池和兒童游泳池。

Wasini Luxury Suites & Hotels的停車費用是？

此住宿提供免費自助停車服務。

Wasini Luxury Suites & Hotels的入住登記時間是？

入住登記結束時間：任何時間。

Wasini Luxury Suites & Hotels是否提供到機場的接駁車服務？

是的，住宿提供機場來回接駁車服務。收取 USD30.00 的費用，按每輛車計費。

Wasini Luxury Suites & Hotels位於何處？

這家適合家庭入住的飯店位於奈洛比的在購物區，距離薩里特中心、植物園和肯亞國家劇院不到 5 公里。

評論

的評論

6.4

7.0

整潔度

6.8

地點

7.2

員工素質

6.4

住宿環境和硬體
10 分，有夠讚；25 則評論中有 4 則
8 分，不錯哦；25 則評論中有 9 則
6 分，一般般；25 則評論中有 4 則
4 分，不太好；25 則評論中有 4 則
2 分，很糟糕；25 則評論中有 4 則

評論

已驗證

2/10 有點糟

sean

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

hotel closed refund my money

the hotel is closed - refund my money
於 2018 年 5 月住了 2 晚
已驗證

4/10 不太好

真實旅客

不喜歡：整潔度和員工素質

Service needs improvement

Lacking basic amenities like business centre.. Service was slow and poor, breakfast was limited in quantity and not delicious
於 2018 年 3 月住了 3 晚
已驗證

2/10 有點糟

Mr. D

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

One of the worst place to stay.

I had one of the most horrible hotel stay at Wasini suites and hotel. The first night they quoted a rate for additional persons from what was already given . Then we go to the room the shower leaked and left puddle of water on the floor. And then we go in the second room no sheets were on the bed. We had three beds came back one of the beds were removed without telling us why. The next room we moved to the toilet didn't flush correctly. On top of that they didn't clean the room there either. I spoke to the supervisor she argued that the room was cleaned. I requested to speak to a manager two days prior to me checking out , I was given stories that they were in a meeting. So as for a management team I would at least train my personnel how to correct conflicts without not showing any empathy. In stead of telling the customer what great rates they got. But never try to resolve the customers complaint. So I was very surpise at the lack of professionalism. I would never recommend anyone to stay there.
於 2017 年 12 月住了 5 晚
已驗證

4/10 不太好

真實旅客

不喜歡：住宿環境和硬體和客房舒適度

It's not the same Wasini I stayed at in the pst

The hotel staff are great, warm and cheerful. Unfortunately that the best compliment I can pay to wasini. I have stayed at the hotel at different times over the past couple of years. Regrettably things have changed, and for the worse. I didn't have hot water for the four days I was there. I complained every day and I was assured each time that it had been repaired. Yet the hot water lasted for less than four minutes each morning when I was taking my shower. During a season of cold climate in Kenya I was having my bath with cold water literally. The mosquito netting was too small for the bed. I complained. It was replaced. The footmat in the bathroom is torn in many places. It showed that supervisors don't check on what the clients are served. No decent hotel would allow the staff to place torn foot mats in the bathroom. They are torn in several places so quite obvious. The towels are ex white and looked brown even though they are originally white. They are all getting in several parts. The worse was the attack of mosquitoes every day. Even though someone came to spray the room in the evening every day, by 5am the next day, I could no longer sleep. I had a horrible four days this time: no sleep, dirty towels and footmat, poor quality breakfast. I used to boast about wasini and referred my friends to it. I am not trying to bring the hotel down. I am using this medium to draw the attention of the management that they risk losing most of their clients.
於 2017 年 9 月住了 4 晚
已驗證

2/10 有點糟

G

不喜歡：住宿環境和硬體和客房舒適度

Nothing Works

No Hot water, No working Telephone, Couldnt reach reception, Slow Service , TV Doesnt Work, Cold Food...need I say more? How did they get a five star rating
於 2017 年 5 月住了 1 晚
已驗證

6/10 一般般

philip

喜歡：整潔度、員工素質和客房舒適度

Could improve but overall very nice.

Overall quite enjoyable. Staff were very friendly, rooms are huge and well equipped. You could stay here and self cater really as there are good kitchens in the rooms. Tv was a bit dated, jacuzzi bath in bathroom was a nice touch but sadly didn't work, reported but not fixed. Swimming pool wa a nice size but unfortunately was closed for my entire stay as it was being cleaned, guess I was a bit unlucky.
已驗證

8/10 不錯哦

J+M

喜歡：整潔度、員工素質和客房舒適度

Angenehmes Stadthotel

Angenehmer 2,5 wöchiger Aufenthalt in einem sehr guten Hotel. Es gab lediglich kleine Schwachstellen im Bereich des Renovierungszustands der Decken (Putz im Bad und Küche ging an manchen Stellen ab), wie in Kenia leider üblich die Dauer von Essensbestellungen trotz nur 5 Gästen im Restaurant mit teilweise 1,5 Stunden und des alten Teppichs im Wohnraum unseres Apartments. Das Apartment war insgesamt geräumig, das Essen (Frühstück mit für die Hotelgröße angemessen großer Auswahl) und das Abendessen im Restaurant hat uns immer sehr gut geschmeckt. Das Hotel hat eine angenehme Größe und ruhige stadtnahe Lage.
已驗證

6/10 一般般

Trond

不喜歡：整潔度

Ok, men endel mangler

Wasini var et helt ok sted å bo men standard og service kunne vært en del bedre. Første dag jeg sjekket inn ble jeg tildelt et rom som var veldig slitt og møkkete. Klagde og fikk et rom som var klart bedre. Merkelig at de ikke ga meg det beste rommet med en gang da hotellet uansett var nesten uten gjester.. Hotellet bærer preg av å være bygd for mange år siden uten å ha bli oppgradert men hadde et trivelig basseng- og restaurant område. Meget god sikkerhet med vakter og port. Spiste på restauranten noen ganger, det tok særdeles lang tid å få maten - bortimot 1,5 time ! til tross for at vi var de eneste gjestene der.... men maten var faktisk bra. Service var varierende med hvilken servitør som var på jobb, en av servitørene var nærmest umulig å få oppmerksomhet ifra til tross for at vi var det eneste gjestene - helt uforståelig......! Men bra service i resepsjonen hvor det hele tiden var 2-4 personer hele dagen. Veldig bra beliggenhet i Nairobi med kort avstand til Wetlands mange barer, restauranter og shopping-muligheter. Hotellet er nok mer en 2 stjerner enn 4-5 som de oppgir selv, men grunnet beliggenhet gir jeg 3* ...:-) Veldig rart at de hotell ansatte er opplært til å yte bedre service hele tiden slik at gjestene velger å komme tilbake......
已驗證

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

I had a wonderful stay at Wasini.

The staff was incredible, and always were there whenever I needed something. Great location, everywhere I needed to go was not far away. I definitely recommend this hotel, and will surely stay during my next visit. Thanks Wasini staff for making me feel at home.
已驗證

10/10 有夠讚

Corey

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Staff and hotel design are fantastic.

Stayed for 4 days and developed good relationships with staff. Left to another country for 3 days and decided to come back to Wasini. Brilliant enough to quickly return.
已驗證

8/10 不錯哦

Funmi

喜歡：整潔度、員工素質和客房舒適度

Nice ambiance, secluded and in nice area

While the hotel had a good ambiance, getting luggage to reception was a problem, steps and no ramp and small dingy like reception. Suites were nice but problem with heater and no hot water so hotel moved us to the presidential suite the next day after a series of complaints and failed attempt to fix the problem. Breakfast was ordinary, but with feedback, hotel improved and provided variety of fruits, breads etc. Staff were nice and welcoming and the hotel is very close to bars, malls and other places of interest. It was all in all a pleasant experience.
已驗證

8/10 不錯哦

真實旅客

喜歡：員工素質和客房舒適度

おおむね満足

おおむね満足の設備。Wi-Fiはつながったり切れたりする。何か問題があってもスタッフは親身に解決してくれようとする。周りの治安が悪そうで、散策する気になれないのが残念。ただそれはこのホテルのせいというよりナイロビ全体がそうなのだが。心配した蚊はいなかった。
已驗證

8/10 不錯哦

James

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

A good place in Nairobi

The suites are more like apartments. Mine was a massive two bedroom suite with full kitchen, two big bedrooms and large lounge. The hotel was clean and I enjoyed staying there. The outdoor restaurant bar could be a bit chilly in mid-winter and I hadn't packed a warm jumper, but that was my fault, not theirs. I will definitely stay again.
已驗證

8/10 不錯哦

John

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Wasini Hoteli mzuri sana

very helpful and friendly staff; good support for guest of mine who arrived; able to work after checking out. Good all around.
已驗證

2/10 有點糟

Thierry

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Scandaleux

Hotel a l'abandon d'une saleté innacceptable, aucun service. Ne mérite pas plus de 2 étoiles. La baignoire recouverte de crasse noire. Pratiquement pas d'eau chaude.
已驗證

6/10 一般般

René Lundqvist

喜歡：整潔度、住宿環境和硬體和客房舒適度

Godt .

Det er et godt og hyggeligt sted , vil klart komme igen , det eneste minus er at hotellet har dyr som larmer hele natten.
已驗證

4/10 不太好

真實旅客

不喜歡：住宿環境和硬體和客房舒適度

Average hotel in the heart of the city

The room was shabby with mosquitoes. A climb up the stairs to the third floor. Reception shabby. Close to a lot of good restaurants and room is spacious. The toilets are reasonable but the shower is old and not great. Room service is average but they have a decent restaurant and an an okay pool. This review is such a bore that Expedia should revisit the format.
已驗證

6/10 一般般

EJ

Some major problems, but overall a decent stay

Although very apologetic, there were a number of big mistakes that happened during my stay, which cost it a full star in my review. A taxi was very late arriving. I ordered food one night and after a long wait, the wrong meal came. The next night, my food never came and the kitchen closed with no food options available anywhere nearby. I checked out early just to eat at the airport. The TV channels were via satellite and it rained during my stay, making it impossible to watch any channels even when it rained a bit. I also didn't realise how sheer the curtains were until I went out at night and noticed that I could see the silhouettes of other guests. I would make those heavier or darker. Everything else (the bed, shower, bath tub, kitchen, gym) were good enough to not demonise the entire stay. I would think twice before booking it again.
已驗證

8/10 不錯哦

Kristoffer

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

i recommend it

Very big and Nice room, Clean. I had to call to get them to fix broken lightbulbs and waterheater for tea. But it was good service. Beutiful hotell and Close to town. Pool was very Cold. Nice resturant and breakfast. Wifi worked okay.
已驗證

8/10 不錯哦

Sharma Family

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Very comfortable, friendly staff

We stayed here for a business trip and it was a very pleasant experience. The accomodation is very comfortable, spacious and ideal location for nearby Westlands. We felt very safe, and the staff are very friendly and accomodating. The place is very safe & secure. The breakfast was very good. In addition, we had a few business meetings and the location and accomodation very ideal to hold meetings here. Overall, very pleasant stay. Would thoroughly recommend this hotel to anyone.
已驗證

8/10 不錯哦

Phoebe

喜歡：整潔度、員工素質和住宿環境和硬體

good option for business or leisure

Stayed at Wasini twice. It really feels like a resort oasis in the city. The large palm trees, mural pool and open air restaurant create a relaxing soothing atmosphere. The restaurant has a decent food selection. You have to pay at the end of your meal which makes it inconvenient to constantly carry cash to every meal. The pool is the focal point and I have observed it being cleaned every evening I was there. My friend used the sauna and enjoyed it although he preferred to use the steam room but it was not in service. The rooms we stayed were clean and spacious. The kitchen was equipped with cooking utensils.The bed was comfortable to sleep in and the closets have plenty of storage space. Only drawback is the hot water runs out quickly when you try to fill the jacuzzi. We stayed on the 4th and 5th floors which we found tiring to climb so you may want to stress that you need a room on the lower floors. The front desk is available 24 hrs. Check out is at 10 am regardless of the check out time provided on the website you booked. The 2nd room we stayed in had a jacuzzi that leaked water when it was drained and the phone was not working. The hotel maintenance came to our room shortly after. Overall I would recommend Wasini. The rooms are clean, there is a restaurant on site that covers all meal times and they provide a shuttle to and from the airport which makes it a convenient place to stay.
已驗證

4/10 不太好

ALBERTO

不喜歡：住宿環境和硬體和客房舒適度

Not 5 stars hotel!!!

Not a 5 stars hotel. For me 3 stars are too much
已驗證

8/10 不錯哦

Ford

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Overview

The hotel staff are very nice and presentable. They are willing to do whatever necessary to make the stay as comfortable as possible.
已驗證

10/10 有夠讚

Doug

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Great stay

I was impressed by this hotel. It was a large suite with kitchen, living room, spacious bathroom, and two bedroom. I was only there two nights, but would recommend it for a longer stay also.
已驗證

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent - no complaints. Great staff, HUGE rooms, convenient location. One doesn't really walk around Nairobi so unlike competitors right in Westlands, you would need a taxi to get to shops/restaurants, but on the other hand, there is a full kitchen so if you want to self-cater, you can quite easily.