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Sunstar Hotel

3.0 star property
Victorian hotel with 2 restaurants and a rooftop terrace

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Photo gallery for Sunstar Hotel

Deluxe Double Room | 1 bedroom, minibar, desk, soundproofing
Meeting facility
Food and drink
Front of property
Interior entrance

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, desk, soundproofing

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Ceiling fan
Designer toiletries
  • 9 Ping (30 square meters)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, minibar, desk, soundproofing

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Ceiling fan
Designer toiletries
  • 8 Ping (26 square meters)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, minibar, desk, soundproofing

Standard Single Room

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Ceiling fan
Designer toiletries
  • 6.66 Ping (22 square meters)
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, desk, soundproofing

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Ceiling fan
Bathrobes
  • 8.46 Ping (28 square meters)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Thika Superhighway, Exit 7, Along Garden Estate Road, Nairobi

What's nearby

  • Thika Road Mall - 4 min drive - 4.4 km
  • Karura Forest - 5 min drive - 4.4 km
  • Moi International Sports Centre - 5 min drive - 4.1 km
  • United Nations Office at Nairobi - 10 min drive - 8.8 km
  • Kenyatta International Convention Centre - 11 min drive - 11.3 km

Getting around

  • Syokimau Station - 39 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 42 min drive

Restaurants

  • ‪Ashaki Grill - ‬19 min walk
  • ‪Liquid Lounge - ‬2 min drive
  • ‪Art Caffé - Garden City - ‬5 min drive
  • ‪Java House - ‬5 min drive
  • ‪San marino - ‬4 min drive

About this property

Sunstar Hotel

Hotel near Karura Forest
Located close to Thika Road Mall and Moi International Sports Centre, Sunstar Hotel provides a free daily manager's reception, a rooftop terrace, and a coffee shop/cafe. Be sure to enjoy a meal at the two on-site restaurants. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
Other perks include:
  • Outdoor pool access nearby
  • Free self parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and access to a nearby health club
  • A banquet hall, multilingual staff, and smoke-free premises
Room features
All 59 rooms include comforts such as air conditioning, as well as perks like free WiFi and sound-insulated walls.
More amenities include:
  • Heating and ceiling fans
  • Bathrooms with designer toiletries and showers
  • 12-inch TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Swahili

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: USD 12 for adults and USD 6 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Outdoor pool (guest access)
  • Racquetball/squash
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 40 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2013
  • Mosquito nets
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 12-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 12 for adults and USD 6 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Sunstar Hotel Nairobi
Sunstar Nairobi
Sunstar Hotel Hotel
Sunstar Hotel Nairobi
Sunstar Hotel Hotel Nairobi

Frequently asked questions

Does Sunstar Hotel have a pool?

Yes, this property has outdoor pool access.

Is Sunstar Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sunstar Hotel?

Self parking is free at this property.

What time is check-in at Sunstar Hotel?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Sunstar Hotel?

Check-out is at 10:30 AM.

Does Sunstar Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.

Where is Sunstar Hotel located?

Located in the heart of Nairobi, this hotel is within 3 mi (5 km) of Karura Forest, Thika Road Mall, and Moi International Sports Centre. United Nations Office at Nairobi and Nairobi National Museum are also within 9 mi (15 km).

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Sunstar Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 2 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Good

HWAN JOONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All neat and clean. Room was very presentable. Did not like the bathroom door opening into the basin! A sliding door would have been better.
Stayed 1 night in Jan 2021

2/10 Terrible

jenni, belgium

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had the worst experience ever, the receptionist and the room cleaner were very rude and unprofessional. Small rooms..
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Shabby place

Quite shabby place. When I arrived by car late in the night, they would not let me in but said the hotel was fully booked (which was not true). When I got in, the receptionist did not find my booking made by hotels.com and neither did she find a booking of my friend made by booking.com. Finally she made some phone calls and a manager came and said that they needed some time to prepare our rooms (although it was almost 2am). We got both upgraded to superior rooms but the standard was really simple and ugly, with horrible red lights. The shower was between the toilet and the sink and the water was pretty cold. The room was clean though and the staff members were ok. Breakfast was very simple. Wi-fi was unstable but better up in the rooms than in the lobby. I was happy I only stayed there for one night.

6/10 Okay

Geoffrey, Houston. Texas

Liked: Staff & service

Seure hotel

Good location. Breakfast was good. Bar next to it can be noisy.
Stayed 1 night in Dec 2017

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely nothing good to say about this hotel

The room was tiny with enough space only for the bed. The floor was sticky and dirty. Virtually everything in the bathroom was broken and the bathroom floor was quite dangerous to walk on. Although the room rate included breakfast the hotel staff were reluctant to honour it. Next door to the hotel is a bar that blasted extremely loud music throughout the night. Very uncomfortable stay.
Stayed 1 night in Aug 2017