Serene Valley Apartments & Spa

3.5 star property
Travelers unwind with rejuvenating massages and aromatherapy treatments at the spa before heading to sun-drenched loungers by the outdoor pool

Choose dates to view prices

Serene Valley Apartments & Spa in Nairobi's Upper Hill district offers deep-tissue massages, aromatherapy, a pool, and a garden. Guests enjoy free in-room WiFi, a hair salon, and a children's pool.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

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Policies

Check-in

Check-in start time: 8:00 AM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (12:30 PM - midnight) and Saturday - Sunday (9 AM - 10 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately KES 1000 for adults and KES 800 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: M-Pesa
Cashless transactions are available

We should mention

Pool access available from 6 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Serene Valley Apartments & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6 AM–6:30 PM.

Is Serene Valley Apartments & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Serene Valley Apartments & Spa?

Check-in start time: 8:00 AM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Serene Valley Apartments & Spa?

Check-out is at 10 AM.

Where is Serene Valley Apartments & Spa located?

Located in Upper Hill, this spa hotel is within 1 mi (2 km) of Nyayo National Stadium and The GoDown Arts Centre. Uhuru Park and Nairobi Railway Museum are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

10

Cleanliness

10

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, highly recommend!

Serene Valley Apartments and Spa is an amazing experince in customer service and kindness. We were three colleagues whoi shared an apartment and the bedrooms are big and the living area as well. Also had washer/dryer in the apratment which was a big plus. Beds are a little firm so if you're used to the softer mattress be aware. Also, there was no ATM close by so make sure you get your cash somewhere else. They did have card payments in the restaurant but not the spa (seperate company).
Stayed 6 nights in Feb 2023
Verified

8/10 Good

B

Great people, Very clean, Happy to stay in this appartment. but only thing is wifi slow
Stayed 3 nights in Sep 2018