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Rainbow Ruiru Resort

3.0 star property
Travelers find a peaceful escape at Rainbow Ruiru Resort with its outdoor pool, playground for kids, and rejuvenating sauna facilities

Choose dates to view prices

Rainbow Ruiru Resort offers a peaceful retreat with a sauna and steam room for relaxation after activities. Enjoy dining at two restaurants and refresh in the outdoor pool. Families love the playground and garden spaces for exploring together.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Gym
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Interior detail
Iconic Plaza Hotel
Nairobi Central
  • Pool
  • Breakfast included
  • Spa
  • Parking included
10.0 out of 10, Exceptional, 1 review
The price is NT$4,829
NT$5,698 total
includes taxes & fees
May 22 - May 23
Iconic Plaza Hotel
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Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14 per person
  • Airport shuttle fee: USD 50 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

Frequently asked questions

Does Rainbow Ruiru Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Rainbow Ruiru Resort pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Rainbow Ruiru Resort?

Check-in start time: 11:30 AM; Check-in end time: anytime.

What time is check-out at Rainbow Ruiru Resort?

Check-out is at 10:00 AM.

Does Rainbow Ruiru Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is Rainbow Ruiru Resort located?

Situated in Ruiru, this resort is within 9 mi (15 km) of Kenyatta University, Thika Road Mall, and Moi International Sports Centre. Garden City Mall and Karura Forest are also within 12 mi (20 km).

Can I cancel my reservation for free at Rainbow Ruiru Resort and receive a full refund?

Yes, Rainbow Ruiru Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Rainbow Ruiru Resort cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.6

6.4

Cleanliness

5.0

Location

6.6

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 3 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 4 out of 18 reviews
Rating 2 - Terrible. 5 out of 18 reviews

Reviews

Verified

4/10 Poor

Jackline

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are run down for the price I paid and the bed was squawking with every turn I made. The bath tab had molds. I have spent the night in a cheaper and much better hotel in Ruiru.
Stayed 1 night in Dec 2023
Verified

2/10 Terrible

NICHOLAS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TERRIBLE

Garbage hotel had booked 13 nights and just stayed one. Nothing is as advertised. Deluxe room with no microwave and no mini fridge. No safe in the room and they post signs in the room that they are not responsible for your belongings. You can hear sounds from rooms 3 door down. STAY AWAY!!!!!
Stayed 13 nights in Dec 2022
Verified

2/10 Terrible

DAVID

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Forced to park way too far from the property, literally deep in the woods, and walk to the hotel. Due to the fact that the bar open to public and there are live performances they get priority not the residents. Had to beg for the assistance to bring luggage to my room, the sleeping front desk personnel protesting she was working “ alone” I don’t do the staffing, so can not help how many staff are on duty.
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.agood place to be and relax and to refer people to.
Stayed 1 night in Mar 2021
Verified

8/10 Good

Sven

Liked: Staff & service, room comfort

Ok place to stay, not rushing back to stay again

The resort is in need of updating, no hot water, no fridge, in general it was ok, clean and comfortable for the price....
Stayed 1 night in Feb 2021
Verified

2/10 Terrible

Maryann

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE WORST CUSTOMER SERVICE EVER. THERES A BROWN LADY WITH SHORT HAIR THAT TREATS PEOPLE WITH SO MUCH HATE. MY HUSBAND AND I WILL NEVER STAYING THERE AGAIN. ROOM SERVICE TAKES TWO HOURS LONG.
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst customer service I have ever experienced. When checking out they act like you’ll run away with their little money even though they have your credit card on file. If you’re white they treat you like a god. But if you’re African you’re discriminated against. Pathetic place to stay. I won’t recommend it to my worst enemy. Stay away
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Raymond

Disliked: Staff & service

Run down bad service

Had to argue that I got free breakfast as that’s what i booked. Service was poor at best. Took too long to get my food and never saw a waiter until I had to flag them down to get my check.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind and polite. The rooms were clean and at a fair temperature.
Stayed 5 nights in Apr 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
No showers. Moldy bathrooms. The cold water faucet in the tub was broken. Property is beginning to display a run down state. Staff not very helpful. Very disappointing
Stayed 4 nights in Nov 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Decent value option in Ruiru. Cleanliness of rooms was acceptable for the price. Convenient location for business at Kenyatta University or JKUAT along the Thika Highway. Several shopping malls within a few minutes' drive.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, room comfort
Chose this hotel for a team facilitating a workshop at JKAUT. The hotel is reasonably close (15 mins by taxi) and not expensive. The restaurant and bar were more than OK - the gym and spa were friendly and provided a good basic service. Did not use the large outdoor pool because it was rather cool. The hotel has a bit of wear and tear and needs a bit of modernising. For instance the shower was one that you have to hand hold while crouching in the bath. The wife was fine most of the time. Occaissionally flaky in the rooms it could always be accessed from the main lobby area. The road to the hotel is unpaved but all signs were that it will soon become a tarmac road. Good choice for a business trip involving JKAUT. As the hotel is on the Thika road - it is about 30 mins away from Thika and associated tourist attractions. Traffic in any direction is prone to jams during peak hours. Would use again.
Stayed 8 nights in Aug 2018
Verified

10/10 Excellent

auchuta

Stayed 3 nights in Mar 2024
Verified

6/10 Okay

Craig

Stayed 5 nights in Jan 2024
Verified

6/10 Okay

Fahad

Liked: Cleanliness, staff & service

It was ok but bathing water was just warm next mng

Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Daniel

Stayed 1 night in Sep 2021
Verified

4/10 Poor

Verified traveler

Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort