Dear Vincent,Thank you for taking the time to share your feedback with us. We are delighted to know you had a satisfying experience during your last stay. we look forward to welcoming you back in the future.

DearJason,Thank you so much for your glowing review. We are thrilled that you had such an excellent experience during your stay. We hope to see you back again soon

Dear Jay,Thank you so much for your glowing review. We are thrilled to know that we met your expectations. We are looking forward to welcoming you for another fantastic stay.

Dear MariaThank you for taking the time to review your stay with us. I am very pleased to hear that you enjoyed breakfast. However, I am sorry to hear that you found the patries tasteless and dry. We take your feedback seriously and will ensure our culinary team improves the quality. Looking forward to welcoming you once again.

Dear John,Apologies for the delayed response.We thank you for taking the time to share your experience following your stay with us. As a team, we are always at the service of our guests and we get inspired to continue to improve when we receive feedback such as yours. We are delighted to know that you found our offer and service delivery to your satisfaction, however, we regret the mishap at the shop. Kindly let us know if you got a feedback from the shop. We hope that we will once again be of service to you in future.

Dear Veronica,Thank you for taking the time to share your experience following your stay with us. As a team, we are always at the service of our guests and we get inspired to continue to improve when we receive feedback such as yours. We were delighted to know that you found our offer and service delivery to your satisfaction and it is our hope that we will once again be of service to you in future.

Dear Valentina,Thank you for taking time to give a feedback on your stay with us. We are delighted to know that you loved our property and we met your expectations. Looking forward to welcome you once again in the near future.

Dear Alan,Thank you for taking time to give feedback on your stay with us. We are delighted to know that our staff made you feel welcomed and that we met your expectations. Looking forward to welcome you once again in the near future.

Dear Levis, Thank you for taking your valuable time to give feedback on your recent stay with us. We are glad to hear that you were pleased with the hotel location. We are also delighted to know that we met your expectations in all areas. Looking forward to welcome you once again in the near future.

Dear AllanThank you for taking your valuable time to share your feedback on your most recent stay with us.Thank you for the kind words about our staff. We are committed to ensuring that your stay with us is always memorable. We are glad to learn that we met your expectations in most of the areas.

Dear Dawn,Thank you for taking the time to share your experience following your stay with us. As associates, we are always at the service of our guests and we get inspired to continue to improve when we receive feedback such as yours. We were delighted to know that you found our offer and service delivery to your satisfaction and it is our hope that we will once again be of service to you in future.

Dear Jeffrey,Thank you for taking the time to share your experience following your stay with us. As associates, we are always at the service of our guests and we get inspired to continue to improve when we receive feedback such as yours. We were delighted to know that you found our offer and service delivery to your satisfaction. Looking forward to being of service to you.

Dear Shukri,We take this opportunity to thank you for taking time to give feedback on your recent stay with us. We are happy to know that we surpassed your expectation. We look forward to welcoming you once again to Nairobi Serena Hotel.

Dear Drew & Roxanne,We thank you for taking time to give feedback on your recent stay with us. We are happy to know that we met your expectations in all the areas. Looking forward to your next visit.

Dear Salimah,Thank you for taking time to give feedback on your stay with us. We are delighted to know that we met your expectations. Looking forward to welcome you once again in the near future.

Dear Prasad,We thank you for choosing to stay with us and taking the time to give feedback on your recent stay. We are happy to know that the location favored you, enjoyed our heated swimming pool, and that our staff met your expectations. We look forward to your next visit.

Dear Chris,We appreciate your feedback on your recent stay with us. We are happy to know that our staff met your expectations and the location was favorable. We look forward to being of service to you once again.

Dear Hyunsik,We appreciate your time to give us a feedback on your recent stay. We are happy to know we met your expectations. Looking forward to welcoming you once again.

Dear Bryan,Thank you for sparing your time to share a review of your recent stay in our hotel. I am delighted to know that we met your expectations in all the areas. I will let the Front desk team and Miriam know that you were happy with their excellent hospitality. Looking forward to welcoming you once again to Nairobi Serena Hotel.

Dear Mark, We thank you for taking time to positively review our hotel. We are delighted to know that we met your expectations. Looking forward to your next stay with us.

Dear Angela,Thank you for taking the time to give us a review on your recent stay. We are happy to know that we met your expectations. I look forward to being of service to you in the near future

Dear Jayne,We appreciate you for taking the time to give such excellent feedback about the hotel. We are glad we met your expectations in all areas. The reason why we have African arts around the hotel is to make our guests feel they are indeed in Africa. Glad to know that you love the arts. We look forward to being of service to you in the near future.

Dear Mr. Masahiko,We thank you for taking the time to rate our hotel. We are very sorry we didn't meet your expectations. Kindly let us know where we went wrong or the areas that we need to improve. We do not take such rating for granted and your help will be highly appreciated. We look forward to hearing from you and believe you will give us another chance to be of service to you once again.

Dear Gregory Thank you for taking the time to give us a positive review on your recent stay. We are happy to know that you had a good time with us. We look forward to being of service to you once again.

Dear GraceWe thank you for taking the time to review our hotel positively. We look forward to being of service to you once again.

Dear Anis,Thank you for taking the time to give us a positive review on your recent stay. We are happy to know that you had a good time with us. We look forward to being of service to you once again.

Dear Anis,Thank you for taking the time to review our hotel. We appreciate it. We would also appreciate if you could let us know where you feel we need to improve. We look forward to being of service to you once again.

Dear Jannot,We take the time to appreciate your review of our hotel. We would appreciate it if you could let us know areas where you feel we need improvement. Looking forward to being of service to you in the future.

Dear Rajan,We appreciate you taking the time to review our hotel positively. We are happy to know that we met your expectations. Looking forward to welcoming you soon once again.

Dear Dorothy,We appreciate you taking the time to review our hotel positively. We are happy to know that we met your expectations. Looking forward to welcoming you soon once again.

Dear Robert,Thank you for taking the time to give us a positive review on your recent stay. We are happy to know that you had a good time with us. Looking forward to being your service to you once again.

Thank you , we look forward to host you again

Thank you, we look forward to host you again

Thank you

Thank you

Dear Ryan,We appreciate your taking the time to give feedback on your recent stay. We are happy we met your expectations and we look forward to being of service to you once again.

Dear Beth,We thank you for taking the time to review our hotel. We would really appreciate it if you could let us know the areas in which we didn't meet your expectations. We look forward to your next stay.

Dear Adam,We take this moment to thank you for taking the time to give us feedback on your recent stay. Having met your expectations exceedingly is our most tremendous pride. We look forward to welcoming you and being of service to you once again.

Dear Andrew,Thank you for taking the time to give us feedback on your recent stay. We are glad we met your expectations. We look forward to being of service to you in the future.

Dear Yvette,We appreciate your taking the time to give a rating on your recent stay at our hotel. However, we would understand it more if you could let us know where we didn't meet your expectations. looking forward to your next visit.

Dear Karl,We appreciate you for taking the time to give us a review of your recent stay. We are happy to know that we met your expectations. We look forward to welcoming you once again.

Dear Ayaz,We thank you for taking the time to review our hotel positively. We are glad we met your expectations. We look forward to being of service to you once again.

Dear Hanif, We thank you for taking the time to give a feedback on your recent stay. We are proud to know we met your expectations. Looking forward to hosting you soon

Dear Christoph,Happy New Year. We are grateful for taking time to review our hotel. We are happy to know that we met your expectations. Looking forward to welcoming you once again.

Dear Mark.Happy New Year. We are grateful for taking your time to give a positive review about your experience with us. We are glad to know that we are still your brand despite the many new hotels, and that we met your expectations. Looking forward to welcoming you once again.

Dear Mirza,We take pride in thanking you for taking the time to review our hotel. We are happy to know that we met your expectations in all areas. We are looking forward to your next stay.

Thank you, we really appreciate your feed back

Thank you