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法哈利花園飯店的評分

3 out of 5
法哈利花園飯店
Utawala Road, Embakasi, P.O. Box 317, Nairobi

評論

7.2

不錯哦

10 分，有夠讚；19 則評論中有 6 則" "
8 分，不錯哦；19 則評論中有 4 則" "
6 分，一般般；19 則評論中有 6 則" "
4 分，不太好；19 則評論中有 1 則" "
2 分，很糟糕；19 則評論中有 2 則" "

8.6/10

整潔度

8.4/10

員工素質

7.8/10

設施服務

7.4/10

住宿環境和硬體

8.0/10

環保程度

評論

2/10 很糟糕

Jagjit

於 2023 年 2 月住了 1 晚

10/10 有夠讚

DANIEL

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 12 月住了 2 晚

6/10 一般般

paula

喜歡：整潔度和員工素質
不喜歡：設施服務
Breakfast very limited. Noisy from cars on road close by property on one side
於 2022 年 9 月住了 1 晚

10/10 有夠讚

Adam

於 2022 年 8 月住了 1 晚

4/10 不太好

Lene

喜歡：整潔度
於 2022 年 5 月住了 1 晚

8/10 不錯哦

Naida

於 2022 年 2 月住了 1 晚

6/10 一般般

真實旅客

商務旅客
喜歡：整潔度和客房舒適度
would recommend them working on their showers.
A quite place to run your errands. The staffs were fantastic and welcoming. would always recommend others.
於 2020 年 9 月住了 5 晚
Guest Relations 於 2020年9月25日回覆
Thank you for taking your time to provide us with a positive feedback. The matter concerning the showers is receiving utmost attention. We hope to provide you with better services during your next visit.Karibu tena

6/10 一般般

真實旅客

商務旅客
不喜歡：員工素質
於 2020 年 3 月住了 1 晚
James, 於 2020年3月12日回覆
Thank you for taking your time to give us your feedback in regards to the services that you received. We hope to provide you with better services during your next visit. Thank you

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable apartments.Great property when you are abroad with family on holiday. The apartment is fully equipped with stove, microwave, tv, kettle and kitchen intensiles. Food was great. We booked bed and breakfast. Down fall was no WiFi it was out of order? ? Another down fall is out of order telephone line. We could get a wake up call or we couldnt contact reception for assistance.
於 2020 年 2 月住了 1 晚
James 於 2020年3月5日回覆
We would like to say a big thank you for your kind feedback. About our shortcomings, we promise to work and improve on them so that next time you visit us again we exceed your expectations. Regards, James

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 1 月住了 1 晚
James 於 2020年3月5日回覆
Thank you for your feedback Irene we value it since it is the only way we can monitor our progress.We are glad to hear that you enjoyed your stay with us it is always heartwarming for one to get positive feedback. We will definitely ensure that we go a notch higher on your next visit,consider this as your second home far away from home you are welcome to visit again.

10/10 有夠讚

Irene，Portland, OR

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very attentive and helpful. I have stayed here before and I will come back when I need a place to stay in Nairobi. Customer service is exceptional, from the front staff to the wait staff, I have had a pleasant experience every time I have been here! Keep it up
於 2019 年 11 月住了 1 晚
Ezekiel Mutonga Reservations. 於 2020年1月14日回覆
Thank you for your feedback Irene we value it since it is the only way we can monitor our progress.We are glad to hear that you enjoyed your stay with us it is always heartwarming for one to get positive feedback. We will definitely ensure that we go a notch higher on your next visit,consider this as your second home far away from home you are welcome to visit again.

10/10 有夠讚

Paul，Vancouver

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Awesome place. Will stay again. Friendly staff. Good service
於 2019 年 8 月住了 1 晚
JAMES 於 2020年1月27日回覆
Thank you for your feedback Irene we value it since it is the only way we can monitor our progress.We are glad to hear that you enjoyed your stay with us it is always heartwarming for one to get positive feedback. We will definitely ensure that we go a notch higher on your next visit,consider this as your second home far away from home you are welcome to visit again.

6/10 一般般

真實旅客

商務旅客, 親子旅遊
喜歡：整潔度、員工素質和設施服務
Secure, welcoming and dedicated staff. Please update bathtubs, ensue there’s hot water at all times, replace TV sets and include more channels, buy new towels please. Nice hotel but needs a few fixes.
於 2019 年 7 月住了 1 晚
Carol 於 2019年8月30日回覆
Greeting, Thank you for taking your time to review our hotel. We are very pleased to hear you were well taken care of by our staff. we like assuring our guest are in safe hands as from the airport to the hotel.You were however not pleased with our bathtub,T.V sets,and room towels. we have taken this issues very seriously and are currently working on upgrading all this facilities. On your next booking with us you will find that we have made improvements . . Karibu tena!!

6/10 一般般

真實旅客

商務旅客, 親子旅遊
喜歡：員工素質
It’s a good place to spend a night or two. Staff are friendly. Management needs to update bath tubs and accessories and ensure hot water runs. Breakfast is great!
於 2019 年 8 月住了 1 晚

10/10 有夠讚

Irene，Portland, OR

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was great from check in to the restaurant staff. Everything at the hotel was as presented on the website. Shout out to Nina at the reception, she’s the best!!! Only thing was that the shower knob wasn’t working properly. Overall, I loved my stay here, will definitely stay here again on my next visit to Nairobi
於 2019 年 5 月住了 1 晚
RW 於 2019年6月21日回覆
Hello Irene, Thank you very much for taking your time to give us feedback.We are glad that you enjoyed your stay at our property and we look forward to hosting you some other time. We have already checked on the shower knob and all is well.

2/10 很糟糕

Salah

不喜歡：員工素質、住宿環境和硬體和客房舒適度
Décevant
Bonjour Payer 150 euros pour dormir dans un endroit pareil est juste une arnaque ! Le véhicule avec lequel on est venu chercher à l’aéroport était d’un état délabré ne répondant à aucune norme de sécurité !! Il fallut marcher presque 20 mn avec les bagages pou toi aller le chercher dans le parking ! .. les 30 mn de trajet était un cauchemar pour nous !! La chambre’ ( la double suite comme c’est indiqué) lamentable’ ! Des fourmis dans partout ! Pas de clim ! 4 mini bouteilles d’eau même pas fraiche, le cocktail de bienvenu à vomir...
於 2019 年 4 月住了 1 晚
RW 於 2019年5月10日回覆
Dear Salah, Thank you very much for your feedback. It is unfortunate that you did not get the services as per your expectations and we apologize for this. However, we promise to check on this and ensure that there is improvement for the best of our clients. Best Regards Reginah Wangari

10/10 有夠讚

Bill，Boston, MA USA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful hotel, outgoing, friendly and helpful staff.
於 2018 年 5 月住了 4 晚
Ezekiel, Reservations 於 2018年6月8日回覆
Greetings Bill, Thank you for taking your time to review our hotel. We are glad that you enjoyed your stay and found our staff helpful during your stay with us. We strive to ensure that they are professional and perform at the highest level possible in their respective stations.A positive feedback is encouraging.We hope you will visit again soon consider Fahari Gardens Hotel as your second home. Karibu Tena!!!

8/10 不錯哦

Hanne，Richmond, Virginia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Close to airport
It feels like coming home. The staff is very kind and helpful.
於 2017 年 6 月住了 2 晚

6/10 一般般

Matti J，Vihti

喜歡：整潔度、員工素質和客房舒適度
不喜歡：住宿環境和硬體
Puistoainen hotelli keskellä teollisuus aluetta
Oliemme vain yhden yön kun tulimme lentokoneella Nairobiin. Yöllä huomasimme vain huonokuntoista tietä kulkiessame joitain rähjäisiä rakennuksia. Taksi sanoi ettei alue ole hyvä. Hotelli kuitenkin oli yllättävän hyvä alueeseen verrattuna. Aamulla edimme aamun sarstuksessa nähdä hotellin puutarhan henkilökunnan opastuksells. Alueella on yksittäisiä omakotitalon tapaisis huoneistoja joista voi varata vaikka morsiussvitin. Lentokoneita meni pari yön aikana. Kylän korat pitvät myös ajoittain meteliä. Aamupala ei ollut ihmeellinen johtuen ehkä siitä että kokki kutsuttiin illalla puolenyön aikaan tekemään meille aamupalaa kello viisi aamulla. Palvelu oli siis erinomaista, kuten yleensäkin täällä Keniassa.