住宿正面 (夜晚)
查看供應情況

奈洛比依卡飯店的評分

4 out of 5
奈洛比依卡飯店
Along Mombasa Road, Nairobi

評論

8.8

有夠讚

10 分，有夠讚；283 則評論中有 151 則" "
8 分，不錯哦；283 則評論中有 91 則" "
6 分，一般般；283 則評論中有 32 則" "
4 分，不太好；283 則評論中有 5 則" "
2 分，很糟糕；283 則評論中有 4 則" "

9.2/10

整潔度

8.8/10

員工素質

8.8/10

設施服務

8.8/10

住宿環境和硬體

8.6/10

環保程度

評論

8/10 不錯哦

近代旅行社，台北

喜歡：整潔度和員工素質
房間內的廁所的規畫不太方便讓旅遊團來使用

10/10 有夠讚

Dominic

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff and service was impeccable. I loved the food selection and i would very much love to return.
於 2024 年 5 月住了 3 晚
Eka Hotel 於 2024年5月19日回覆
Dear Valued Guest,Thank you for staying with us and taking time to share with us your feedback. We are delighted to hear that we met your expectations and look forward to another opportunity to welcoming you back.Best regards,Eka Hotel

8/10 不錯哦

Angeth Acol De

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I liked the location . the Breakfast options were also good.
於 2024 年 5 月住了 1 晚
Eka Hotel 於 2024年5月19日回覆
Dear Valued Guest,Thank you for staying with us and taking time to share with us your feedback. We are delighted to hear that we met your expectations and look forward to another opportunity to welcoming you back.Best regards,Eka Hotel

10/10 有夠讚

Robert

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very helpful staff. Nice breakfast.
於 2024 年 4 月住了 1 晚
Eka Hotel 於 2024年4月21日回覆
Dear Robert, thank you for staying with us and kind feedback. We are glad to hear that you enjoyed your stay and look forward to welcoming you on your return visit to Nairobi.Best regards,Eka Hotel

8/10 不錯哦

Andrew

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Brief stay before flying out early the next morning. Eka arranged transfers which was appreciated
於 2024 年 4 月住了 1 晚
Eka Hotel 於 2024年4月16日回覆
Dear Guest,Thank you for staying with us and taking time to share your feedback with us. We are delighted to hear that we met your expectations and look forward to another opportunity to welcoming you back in your return visit to Nairobi.Best regards,Eka Hotel

8/10 不錯哦

Wangari

於 2024 年 4 月住了 2 晚
Eka Hotel 於 2024年5月6日回覆
Dear Guest,Thank you for staying with us and kind feedback. We look forward to another opportunity to welcome you back.Best regards,Eka Hotel

8/10 不錯哦

Sophia

商務旅客
喜歡：整潔度、員工素質和設施服務
Wifi doesn’t work very well.
於 2024 年 4 月住了 3 晚
Eka Hotel 於 2024年4月11日回覆
Dear Valued Guest,Thank you for staying with us and taking time to share your feedback with us. We have noted your concerns regarding our WiFi and have reported the same with our IT team to look into it further. We hope to see you again in your return visit to Nairobi.Best regards,Eka Hotel Nairobi

8/10 不錯哦

Jacob C

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The rooms are top notch - very palatial. The pool is nice but it's only open til 6pm. It certainly should stay open later. I had a great massage at the spa for a very reasonable price. The gift shop is really good with unique quality gifts. The bar and restaurant have great selection. The breads at breakfast were stale and I did not like the breakfast selection.
於 2024 年 3 月住了 1 晚
Eka Hotel 於 2024年4月6日回覆
Dear Valued Guest,Thank you for staying with us and taking time to share your feedback with us. We are delighted to hear that you had an enjoyable time and look forward to another opportunity to welcoming you back, hopefully soon.Best regards,Eka Hotel

10/10 有夠讚

Anna，Mississauga

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice property great breakfast
於 2024 年 4 月住了 1 晚
Eka Hotel 於 2024年4月6日回覆
Dear Valued Guest,Thank you for staying with us and taking time to share your feedback with us. We are delighted to hear that you had an enjoyable time and look forward to another opportunity to welcoming you back, hopefully soon.Best regards,Eka Hotel

10/10 有夠讚

Japhet，Tacoma

喜歡：整潔度
於 2024 年 2 月住了 1 晚
Eka Hotel 於 2024年4月16日回覆
Dear Guest,Thank you for staying with us and taking time to share your feedback with us. We are delighted to hear that we met your expectations and look forward to another opportunity to welcoming you back in your return visit to Nairobi.Best regards,Eka Hotel

10/10 有夠讚

Twinkle

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing staff! Mara at front desk is extremely helpful.
於 2024 年 3 月住了 1 晚
Eka Hotel 於 2024年3月23日回覆
Dear Valued Guest,Thank you for staying with us and taking time to share your review with us. We are glad to hear that we met your expectations and look forward to another opportunity to welcome you back, hopefully soon.Best regards,Eka Hotel

10/10 有夠讚

Imelda

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly staff, spacious room and good buffet selection.
於 2024 年 3 月住了 1 晚
Eka Hotel 於 2024年3月23日回覆
Dear Valued Guest,Thank you for staying with us and taking time to share your review with us. We are glad to hear that we met your expectations and look forward to another opportunity to welcome you back, hopefully soon.Best regards,Eka Hotel

10/10 有夠讚

Ralph

於 2024 年 2 月住了 1 晚
Eka Hotel 於 2024年3月23日回覆
Dear Valued Guest,Thank you for staying with us and taking time to share your review with us. We are glad to hear that we met your expectations and look forward to another opportunity to welcome you back, hopefully soon.Best regards,Eka Hotel

10/10 有夠讚

Ralph

於 2024 年 2 月住了 1 晚
Eka Hotel 於 2024年3月23日回覆
Dear Valued Guest,Thank you for staying with us and taking time to share your review with us. We are glad to hear that we met your expectations and look forward to another opportunity to welcome you back, hopefully soon.Best regards,Eka Hotel

10/10 有夠讚

Yusuf，Kampala

於 2024 年 2 月住了 2 晚
Eka Hotel 於 2024年3月3日回覆
Dear Valued Guest,Greetings from Eka Hotel and thank you for taking time to share your review. We are glad to have hosted you and look forward to welcoming you back.Best regards,Eka Hotel

10/10 有夠讚

Yusuf，Kampala

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is a 5 star ⭐️ hotel and highly recommended visitors to visit and book it
於 2024 年 2 月住了 1 晚
Eka Hotel 於 2024年2月21日回覆
Dear Valued Guest,Greetings from Eka Hotel. Thank you for choosing to stay with us and taking time to share your review on here. We appreciate the feedback and recommendation to other travelers. We hope to have another opportunity to welcome toy back.Best regards,Eka Hotel

10/10 有夠讚

Annie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Some staff are not very friendly to Kenyan guests but foreigners, apart from housekeeping who are so polite. I love the standards of the hotel has remained good in terms of maintainance
於 2024 年 2 月住了 2 晚
Eka Hotel 於 2024年2月19日回覆
Dear Annie,Greetings from Eka Hotel. Thank you for staying with us and taking time to share your review. We are delighted to hear that overall we met your expectations and look forward to another opportunity to welcome you back.Best regards,Eka Hotel Nairobi

6/10 一般般

真實旅客

喜歡：整潔度和住宿環境和硬體
Awkwardness but reliable.
Good stay. Nice room and easy access to the airport. Staff were interesting, maybe that’s because I was a young solo male traveller. Security asked for money for alcohol, and bar tender was stand off ish. Can’t get to the pool or gym without walking through the entire restaurant. Not a good layout but it works.
於 2024 年 2 月住了 1 晚
Eka Hotel 於 2024年2月19日回覆
Dear Valued Guest,Thank you for staying with us and taking time to share your review with us. We have noted that we did not quite meet the high level of standards that we have set for ourselves and as such will take the necessary measures to address the concerns raised. It is our desire to ensure all our guests enjoy a pleasant stay, and feel at home, away from home. We do hope that you will give us another opportunity to welcome you back.Best regards,Eka Hotel

6/10 一般般

Willie

情侶出遊, 商務旅客, 團體旅遊, 家庭旅遊
不喜歡：員工素質和設施服務
When checking in, staff was limited in number and skill. Had a block of rooms reserved for our party with first night paid, yet still we had grp members in the basement rooms which were very dark and dank, away from everyone (not safe)) as doors & windows would not lock. Was told they could move to other rooms, but another group was checked in and given all rooms not on basement floor, though we were returnees from previous year. When ordering from the menu, it took 3-4 hours to get a sandwich/pizza, but buffet offered at a very high price. Lost power while on elevator. Rooms are very hot, the AC is almost non-existent (bring a fan if you dare to try this place). The Boma a little further down is nicer and less expensive.
於 2024 年 2 月住了 6 晚
Eka Hotel 於 2024年2月19日回覆
Dear Valued Guest,Thank you for staying with us and taking time to share your review with us. We have noted that we did not quite meet the high level of standards that we have set for ourselves and as such will take the necessary measures to address the concerns raised. It is our desire to ensure all our guests enjoy a pleasant stay, and feel at home, away from home. We do hope that you will give us another opportunity to welcome you back.Best regards,Eka Hotel

10/10 有夠讚

OPEOLUWA，livermore

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff are super friendly and helpful
於 2024 年 2 月住了 3 晚
Eka Hotel 於 2024年2月12日回覆
Dear Opeoluwa, greetings from Eka Hotel. Thanks for staying with us. We are delighted to hear that we met your expectations and look forward to another opportunity to welcoming you back.

10/10 有夠讚

Brad

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful
Wonderful hotel to stay in. Beaitiful facilities and wonderful staff.
於 2024 年 2 月住了 1 晚
Eka Hotel 於 2024年2月12日回覆
Dear Brad, greetings from Eka Hotel. Thanks for staying with us. We are delighted to hear that we met your expectations and look forward to another opportunity to welcoming you back.

8/10 不錯哦

Kari

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Kolme yötä
Kivat siistit tilavat huoneet, hyvää ruokaa myös lounasta ja illallista buffet. Erinomaista palvelua
於 2024 年 1 月住了 3 晚
Eka Hotel 於 2024年2月12日回覆
Dear Kolme, greetings from Eka Hotel. Thanks for staying with us. We are delighted to hear that we met your expectations and look forward to another opportunity to welcoming you back.

10/10 有夠讚

Daniel，Arlngton

於 2024 年 1 月住了 1 晚
Eka Hotel 於 2024年3月23日回覆
Dear Valued Guest,Thank you for staying with us and taking time to share your review with us. We are glad to hear that we met your expectations and look forward to another opportunity to welcome you back, hopefully soon.Best regards,Eka Hotel

10/10 有夠讚

Patrick

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Eka Hotel 於 2024年1月22日回覆
Dear Valued guest,Thank you for staying with us and taking time to share your review with us. We look forward to another opportunity yo be of service.Best regards,Eka Hotel

10/10 有夠讚

Juan

於 2024 年 1 月住了 2 晚
Eka Hotel 於 2024年1月22日回覆
Dear Valued guest,Thank you for staying with us and taking time to share your review with us. We look forward to another opportunity yo be of service.Best regards,Eka Hotel

10/10 有夠讚

Laurine

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
L'hôtel est tres beau à l'extérieur comme à l'intérieur. Le personnel est tres serviable, à l'écoute, très gentil (mention spéciale pour Charles). Tres propre et spacieux. Petit bemol, dommage qu'il n'y ait pas de pommeau de douche dans la salle de bain. Sinon tout le reste est impeccable
於 2023 年 12 月住了 6 晚
Eka Hotel 於 2024年1月3日回覆
Dear Laurine, greetings from Eka Hotel. Thanks for staying with us. We are delighted to hear that we met your expectations and look forward to another opportunity to welcoming you back.

8/10 不錯哦

Niclas

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect for airport layovers
Nice, clean hotel hotel close to the AirPort.
於 2023 年 12 月住了 1 晚
Eka Hotel 於 2024年1月3日回覆
Dear Niclas, greetings from Eka Hotel. Thanks for staying with us. We are delighted to hear that we met your expectations and look forward to another opportunity to welcoming you back.

10/10 有夠讚

Thony

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Eka Hotel 於 2024年1月3日回覆
Dear Thony, greetings from Eka Hotel. Thanks for staying with us. We are delighted to hear that we met your expectations and look forward to another opportunity to welcoming you back.

10/10 有夠讚

Sarah

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A little oasis
Good location for access to the expressway, convenient for airport. Very friendly, kind and helpful staff. Well equipped rooms and the hotel itself is set into tranquil gardens.
於 2023 年 11 月住了 2 晚
Eka Hotel 於 2023年12月7日回覆
Dear Guest,Thank you for staying with us and taking time to share your feedback with us.Best regards,Eka Hotel

10/10 有夠讚

Cheryl

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
My stay was wonderful however the concierge broke the wheel of my luggage without telling me. He kept trying to jam my luggage into the trunk of the car and then put it in the front seat after I asked him. I didn’t realize the damage to my luggage until I arrived to the security checkpoint. I have to purchase a new piece of luggage when I arrive in Kisumu.
於 2023 年 11 月住了 1 晚
Eka Hotel 於 2024年1月3日回覆
Thank you Cheryl for your feedback. We shall be addressing the concerns raised directly. We apologize for the inconvenience caused.

10/10 有夠讚

Petra

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean, good roomservice.
於 2023 年 11 月住了 6 晚
Eka Hotel 於 2023年11月27日回覆
Dear Valued Guest,Thank you for the kind feedback which we have shared with our team.Best regards,Eka Hotel

10/10 有夠讚

Paul，San Diego

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was an excellent place to spend the night. I would have loved spending longer but Kenyan visas are expensive and not multiple entry.
於 2023 年 11 月住了 1 晚
Eka Hotel 於 2023年11月20日回覆
Dear Guest,Thank you for staying with us and taking time to share your review on here. We are delighted that your stay was enjoyable, albeit short. We look forward to another opportunity to host you in the future.

10/10 有夠讚

Eugene

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
November 2023
The hotel was good in all aspects for my stay and close to airport.
於 2023 年 11 月住了 4 晚
Eka Hotel 於 2023年11月13日回覆
Dear Guest. Thank you for staying with us and taking time to share your review. We look forward to another opportunity to welcome you back.

8/10 不錯哦

Denise

於 2023 年 10 月住了 1 晚
Eka Hotel 於 2023年11月13日回覆
Dear Guest. Thank you for staying with us and taking time to share your review. We look forward to another opportunity to welcome you back.

10/10 有夠讚

Thomas

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great arrival stay in Nairobi
Staff helped arrange airport pickup. Very friendly staff. Spectacular breakfast buffet. Dinner grill restaurant had excellent chicken.
於 2023 年 10 月住了 2 晚
Eka Hotel 於 2023年10月26日回覆
Dear Valued Guest,Thank you for staying with us and taking time to share your candid feedback with us. We highly appreciate your feedback and look forward to welcoming you back, hopefully soon.Best Regards,Eka Hotel

10/10 有夠讚

Jamie，Edmonds

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel. Friendly staff. Registration and checkout process slow.
於 2023 年 10 月住了 6 晚
Eka Hotel 於 2023年10月19日回覆
Dear Jamie, many thanks for staying with us and taking time to share your feedback with us. We appreciate your remarks and will address the gaps experienced during check-in and checkout process. We look forward to another opportunity to welcoming you back.

6/10 一般般

Sara

於 2023 年 10 月住了 1 晚
Eka Hotel 於 2023年11月13日回覆
Dear Guest. Thank you for staying with us and taking time to share your review. We look forward to another opportunity to welcome you back.

8/10 不錯哦

Ian

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good location. Reasonable rooms but some just look out directly into the restaurant. Helpful reception staff
於 2023 年 10 月住了 3 晚
Eka Hotel 於 2023年10月13日回覆
Dear Valued Guest,Thank you for staying with us and taking time to share your feedback with us. We highly appreciate and look forward to another opportunity to welcoming you back, hopefully soon.Best regards,Eka Hotel Nairobi

10/10 有夠讚

Laura

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location pre/post safari - near the airport and quick access to the highway which takes you towards the Masai Mara. Rooms spacious and clean Good facilities with pool/gym, and several options for food/drink within the hotel. Also less than 5 minutes walk away to a local mall, for pharmacies, a supermarket, few restaurants etc. Would stay again
於 2023 年 9 月住了 1 晚
Eka Hotel 於 2023年10月9日回覆
Dear Laura,Greetings from Eka Hotel. We are delighted to hear that overall we met your expectations. Thank you for the kind remarks and we hope to host you again in the near future.Best regards,Eka Hotel

10/10 有夠讚

maria isabel

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 2 晚
Eka Hotel 於 2023年10月2日回覆
Dear Guest,Thank you for choosing to stay with us and for taking the time to share your rating. We appreciate your feedback and value your opinion. We are glad to hear that you had a positive experience during your stay. We hope to have the pleasure of welcoming you back again in the future.Best regards,Eka Hotel

8/10 不錯哦

David，Mesa

團體旅遊
喜歡：整潔度、員工素質和設施服務
Nicer newer property. Good service and comfort for the price except for the unusual heat in the lobby and restaurant area. I think they were having a problem with the power because not even the elevators were always operational. Still, they carried our bags up stairs and did everything they could to help with these conditions
於 2023 年 9 月住了 1 晚
Eka Hotel 於 2023年9月22日回覆
Dear guest, thank you for staying with us and taking time to share your review. We look forward to another opportunity to welcoming you back. Best regards, Eka Hotel

8/10 不錯哦

Milada

於 2023 年 9 月住了 1 晚
Eka Hotel 於 2023年9月22日回覆
Dear guest, thank you for staying with us and taking time to share your review. We look forward to another opportunity to welcoming you back. Best regards, Eka Hotel

10/10 有夠讚

Patsy

於 2023 年 9 月住了 1 晚
Eka Hotel 於 2023年9月17日回覆
Dear Patsy,Thanks for your kind review. We look forward to welcoming you back, hopefully soon.Best regards,Eka Hotel

10/10 有夠讚

Mark

喜歡：整潔度、員工素質和住宿環境和硬體
The environment is serene and it feels just like home
於 2023 年 9 月住了 3 晚
Eka Hotel 於 2023年9月13日回覆
Dear Guest,Thank you for staying with us and taking time to share your review with us. We are glad to hear that we met your expectations and already are looking forward to seeing you again in your return visit.Best regards,Eka Hotel

8/10 不錯哦

Padma，MIAMI

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I enjoyed my stay at this hotel. Staff is very courteous. Location is close to the airport. Transportation to and from the airport is very convenient.
於 2023 年 7 月住了 1 晚
Eka Hotel 於 2023年8月24日回覆
Dear Padma, greetings from Eka Hotel. Thank you for staying with us and taking time to share with us your feedback. We appreciate your patronage and look forward to another opportunity to welcoming you back.Best regards,Eka Hotel

6/10 一般般

VARKEY

商務旅客
喜歡：員工素質
不喜歡：整潔度
Found riches in room. A/C didn't work, was repaired and finally had to change room. Didn't even had a clock in the room. Quality doesn't match the price.
於 2023 年 8 月住了 2 晚
Eka Hotel 於 2023年8月22日回覆
Dear Valued Guest,Many thanks for staying with us and taking time to share with us your feedback, which helps us monitor and improve our service offering. We appreciate your concerns and have shared with our team for corrective measures. Best Regards,Eka Hotel

10/10 有夠讚

Diane

於 2023 年 8 月住了 1 晚
Eka Hotel 於 2023年9月11日回覆
Dear guest, thank you for kind review. We look forward to welcoming you back again, hopefully soon.

10/10 有夠讚

David

團體旅遊
喜歡：住宿環境和硬體
Loved the gift shop , the massage And all the friendly people.
於 2023 年 8 月住了 1 晚
Eka Hotel 於 2023年8月21日回覆
Hello David, thank you for staying with us and taking time to share with us you review. We appreciate your patronage and look forward to another opportunity to welcoming you back.Best regards,Eka Hotel Nairobi

8/10 不錯哦

Diana

於 2023 年 8 月住了 1 晚
Eka Hotel 於 2023年9月11日回覆
Dear guest, thank you for kind review. We look forward to welcoming you back again, hopefully soon.

10/10 有夠讚

Daniel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
Eka Hotel 於 2023年8月16日回覆
Dear Valued Guest,Thank you for the feedback. We appreciate your patronage and look forward to another opportunity to welcoming you back. Best regards, Eka Hotel