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Best Western Premier Westlands

4.0 star property
Art Deco hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Located in central Nairobi, Best Western Plus Westlands offers a refined experience with practical amenities. Guests enjoy continental breakfast, coffee shop treats, on-site laundry, WiFi in rooms, and a relaxing bar after visiting the nearby Westgate Shopping Mall.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Room service
  • Gym
The current price is NT$3,728
NT$4,586 total
includes taxes & fees
Nov 21 - Nov 22

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Twin Beds, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
  • 969 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking (Separate Living Room)

Executive Suite, 1 King Bed, Non Smoking (Separate Living Room) | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed, Non Smoking (Separate Living Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Balcony

Superior Room, 1 King Bed, Non Smoking, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Superior Room, 1 King Bed, Accessible, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Karuna Road behind Sarit Centre, Nairobi, 00606

What's nearby

  • Sarit Centre - 1 min walk - 0.0 km
  • Westgate Shopping Mall - 8 min walk - 0.7 km
  • Oshwal Religious Centre - 8 min walk - 0.7 km
  • UNHCR Kenya - 10 min walk - 0.9 km
  • University of Nairobi - 2 min drive - 2.3 km

Getting around

  • Syokimau Station - 31 min drive
  • Nairobi (WIL-Wilson) - 22 min drive

Restaurants

  • ‪ArtCaffe Gastro Bar - ‬6 min walk
  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬2 min walk
  • ‪NewsCafe Sarit Centre - ‬1 min walk
  • Java House
  • ‪Fonda's Taqueria Westlands - ‬3 min walk

About this property

Best Western Premier Westlands

Upscale hotel near Sarit Centre
Located close to Westgate Shopping Mall and United Nations Office at Nairobi, Best Western Premier Westlands provides free continental breakfast, a coffee shop/cafe, and laundry facilities. Treat yourself to a facial, a deep-tissue massage, or aromatherapy at Wellness Centre, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with 2 bars and a health club.
Additional perks include:
  • Free self parking
  • Express check-out, express check-in, and a porter/bellhop
  • A banquet hall, concierge services, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 99 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Bathrooms with rainfall showers and bidets
  • Flat-screen TVs with cable channels
  • Free infant beds, electric kettles, and daily housekeeping

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Novotel Nairobi Westlands
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  • Spa
  • Pet friendly
  • Parking included
9.8 out of 10, Exceptional, 93 reviews
The price is NT$4,119
NT$5,149 total
includes taxes & fees
Nov 21 - Nov 22
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (47 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2020
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KES 5000 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: KES 7000 per person, per night
  • Hot tub fee: KES 1500 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 5000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Best Plus Westlands Nairobi
Best Western Plus Westlands Hotel
Best Western Plus Westlands Nairobi
Best Western Plus Westlands Hotel Nairobi

Frequently asked questions

Is Best Western Premier Westlands pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Best Western Premier Westlands?

As of 2025/11/20, prices found for a 1-night stay for 2 adults at Best Western Premier Westlands on 2025/11/21 start from NT$3,728, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Premier Westlands?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Premier Westlands?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Premier Westlands located?

Located in Highridge, this spa hotel is within a 10-minute walk of Sarit Centre and Westgate Shopping Mall. Uhuru Park and Kenyatta International Convention Centre are also within 3 mi (5 km).

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Reviews

Best Western Premier Westlands Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.0

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 176 out of 234 reviews
Rating 8 - Good. 44 out of 234 reviews
Rating 6 - Okay. 8 out of 234 reviews
Rating 4 - Poor. 1 out of 234 reviews
Rating 2 - Terrible. 5 out of 234 reviews

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was great
Stayed 2 nights in Nov 2025

10/10 Excellent

Freida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great bfast buffet.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing.
Stayed 1 night in Aug 2025

10/10 Excellent

alnoor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 3 nights in Sep 2025

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all extremely friendly and helpful. Hotel was modern and very clean. Breakfast menu was varied and delicious. Rooms were a good size. Colleagues staying at a nearby equivalent value hotel had much smaller rooms. Very easy access (1 block away) to Sarit Center and shopping mall.
Stayed 1 night in Oct 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are outstanding - they will go out of their way to accommodate any reasonable request. I also appreciate the security measures the property takes to ensure the safety of its guests and staff. Be sure to check out the bar and restaurant on the 11th floor. And say hi to Fidel, bartender extroirdinaire.
Stayed 4 nights in Oct 2025

10/10 Excellent

Shrimai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe location and excellent service.
Stayed 1 night in Aug 2025

8/10 Good

Patrick

Liked: Amenities
Clean and friendly staff. Breakfast buffet was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Good food with a lot of variety. Excellent security. Walking distance to shopping. My only suggestions are to do occasional deep cleaning to maintain areas like the shower grout, and that the restaurant bring the food and drinks more quickly. Overall, an excellent place to stay.
Stayed 3 nights in Sep 2025

6/10 Okay

Diane

Liked: Staff & service, property conditions & facilities
The hotel is okay for what it is. The rug in our room pretty much needs replacing. The shower sprays directly on the door and it leaks on the floor outside the shower into the sleeping area. Staff was excellent and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A really great hotel!

A perfect hotel in a perfect location in Westlands just by shopping mall Sarit Center with all its shops and restaurants. Very safe and clean. Staff was very welcoming and helpful. Really nice large gym and two good restaurants. Breakfast buffet was great with lots of options.
Stayed 15 nights in Jul 2025

10/10 Excellent

Dr. Krishna

Liked: Cleanliness, amenities, property conditions & facilities
Place is very accessible and in the middle of shopping and business areas
Stayed 3 nights in May 2025

10/10 Excellent

Annie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in May 2025

10/10 Excellent

Hani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nicely decorated. Great service. Overall good value for money given location and quallity
Stayed 4 nights in Jun 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms safe property
Stayed 3 nights in Mar 2025

8/10 Good

yale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good property to stay at.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property with the best breakfast!
Stayed 3 nights in Dec 2024

10/10 Excellent

ADALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, great location, safe, walkable to two shopping centers. Definitely recommend it.
Stayed 2 nights in May 2025

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. The food portions are massive which is awesome. We were there during the holiday season so the vibes were really good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and close to the Sarit mall.
Stayed 5 nights in Feb 2025

8/10 Good

DESINENI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

CHANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service as usual. Morning service as well as the breakfast spread were all on point. Loved my stay though brief.
Stayed 1 night in Feb 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean.
Stayed 2 nights in Jun 2025