Is Rosen Heim HAKUBA pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Rosen Heim HAKUBA?

As of 2025/10/10, prices found for a 1-night stay for 2 adults at Rosen Heim HAKUBA on 2025/10/13 start from NT$3,109, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Rosen Heim HAKUBA?

Self parking is free at this property.

What time is check-in at Rosen Heim HAKUBA?

Check-in begins at 3 PM. After-hours check-in is not available.

Where is Rosen Heim HAKUBA located?

Situated in Hakuba, this hotel is steps from Hakuba Ski Jumping Stadium and Hakuba Happo-One Ski Area. Hakuba Goryu Ski Resort is 2.9 mi (4.7 km) away. Hakuba Station is 27 minutes by foot.

Rosen Heim HAKUBA Reviews, Deals & Photos 2025

8/10 Good

Wei

2025/4/30

Liked: Amenities, property conditions & facilities

A good stay. Nice to have hot springs and nice breakfast

Stayed 1 night in Apr 2025

8/10 Good

BAN HONG

2025/5/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good but transportation in Hakuba is inconvenient have very limited buses. Hotel are far away from Hakuba station

Stayed 3 nights in Apr 2025

10/10 Excellent

charmayne

2025/1/30

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Helpful Staff

Staff were wonderful, reasonably easy walk to the ski lift. you can hire gear on site as well as arrange lift tickets. Room was huge and very clean

Stayed 4 nights in Jan 2025

10/10 Excellent

Lisa

2025/1/21

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located Happo One Hotel

A flat <5 minute walk to the Nakiyama lifts one way, to a row of Hakuba bars and eateries the other, this hotel was centrally located and a great choice for a ski holiday. The bath area is a highlight if you're into the Japanese bathing culture, with both inside and outside gender-segregated soaking areas. Fun happy hour activities daily were a nice touch (food samples, mochi pounding.)

Stayed 3 nights in Jan 2025

8/10 Good

Noriko

2025/1/10

Liked: Cleanliness, staff & service

I was satisfied with breakfast.I could eat relaxed.Onsen was good after skiing.

Stayed 3 nights in Jan 2025

8/10 Good

John

2025/1/20

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent staff. Very clean. Excellent breakfast. Rooms are basic.

Stayed 4 nights in Jan 2025

10/10 Excellent

Elizabeth

2023/3/4

Liked: Cleanliness, amenities, property conditions & facilities

Great location, helpful, Onsen, dining

Stayed 6 nights in Feb 2023

10/10 Excellent

Luke

2024/12/26

Great

Stayed 6 nights in Dec 2024

10/10 Excellent

David

2024/1/11

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really enjoyable stay. Great onsen. Giid breakfast buffet

Stayed 6 nights in Jan 2024

10/10 Excellent

Steve

2024/2/13

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very close to HAPPO-ONE ski lifts; bus stations close by for other hills in the area. Great accommodations, friendly staff, and breakfast buffet was exactly what’s needed for a pre ski meal.

Stayed 5 nights in Feb 2024

10/10 Excellent

Anthony

2025/2/1

Liked: Cleanliness, staff & service, property conditions & facilities

Well what a 10 days that was. Fantastic from the moment we stepped into the front door to the moment we were dropped at the bus stop to leave. Excellent position to the lifts at happo one. And don’t miss the Friday night buffet (make sure u book early). The breaks and coffee every morning became my highlight each day. Set the tone for such a great day. And finally the onsen. What a great way to experience the onsen in Japan. Was always clean and super restorative after a day on the slopes. Well done team I definitely hope to be back

Stayed 10 nights in Jan 2025

10/10 Excellent

Patrick

2023/1/8

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Close to everything. Staff were very accommodating.

10/10 Excellent

Russell

2024/8/13

Liked: Cleanliness, staff & service, property conditions & facilities

One of the less expensive places to stay that I could find. Good value for the price. Helpful, friendly staff - they sorted my ticket for the gondola / lift pass at Tsugaike Kogen, and shuttle bus. Clean (even though a little older). 10 min. walk to Happo-one bus station and dining options. Great breakfast buffet.

Stayed 1 night in Aug 2024

10/10 Excellent

Gerard

2023/12/30

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family snow trip

Great family snow hotel in Hakuba. The staff could not be nicer and more helpful. Rooms were comfortable and soaking in the Onsen after a day skiing was a great plus. Nice breakfast in the morning. They arranged a 7 qm shuttle from the hotel for us when a taxi was not available. Definitely would stay again and highly recommended.

Stayed 5 nights in Dec 2023

6/10 Okay

David

2023/2/19

Disliked: Staff & service

Safe in room was charged 100y every time you used it. Charged 2000y for short lift to the train station when other accommodation we stayed at, it was al part service Even though it was warm & comfortable & close to the ski lifts

Stayed 4 nights in Feb 2023

2/10 Terrible

Juan

2025/2/13

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cicely racist Extremely dated and old-fashioned

I am quite surprised to see the high points on Hotel.com about this hotel, I rarely leave negative reviews, but my experience at this hotel was deeply disappointing and unacceptable. Despite relying on international tourism, the staff displayed a level of unfriendliness and unprofessionalism that was truly shocking. Check-In Experience: From the moment we arrived, the check-in process was unpleasant. The staff was dismissive and unhelpful. When we called for directions, we were simply told to walk 20 minutes from the bus station in the snow with our luggage. Any request for assistance was met with indifference or outright rudeness. Unacceptable Behavior: When I politely requested a pickup service, the owner herself mockingly repeated my request in Japanese. After living in Japan for 25 years, I have never encountered such disrespectful behavior. Ski Equipment & Services: The advertised ski equipment rental was another letdown. The staff seemed annoyed when we inquired about renting gear, and the quality of the equipment was far below standard. It was clear they had no interest in assisting guests. Storage Issues: There was no proper storage for our belongings. I was told to leave my items in a common area, and unfortunately, my charger was taken from my bag. At that point, I didn’t even bother to complain, knowing it would be a waste of time. Carrying our luggage to the ski slopes was extremely inconvenient, but again, the staff showed no concern. Room Quality: The rooms

Stayed 2 nights in Feb 2025

6/10 Okay

憲央

2025/8/25

Liked: Cleanliness

ビジネスホテル宿泊的なイメージ、とりあえず無難です。

Stayed 1 night in Aug 2025

6/10 Okay

??

2025/8/14

Stayed 1 night in Aug 2025

10/10 Excellent

Okamoto

2025/7/28

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

今回ツインのお部屋でとても広く窓から見える景色は最高でした！アットホームな感じが自分には合ってたので白馬方面に行く時はまたお世話になろうと思います。

Stayed 1 night in Jul 2025

6/10 Okay

???

2025/7/22

Liked: Staff & service

Stayed 1 night in Jul 2025

8/10 Good

SHUJI

2025/7/21

Liked: Cleanliness, staff & service, property conditions & facilities

大浴場が良かったです。

Stayed 1 night in Jul 2025

2/10 Terrible

mx

2025/7/20

Stayed 1 night in Jul 2025

8/10 Good

On Chi

2025/5/16

Stayed 3 nights in Jan 2025

10/10 Excellent

masashi

2025/5/9

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

温泉、食事、清潔な部屋最高のホスタピリティを提供していただけました。サウナに入らなかったのは少し残念かな。でも全く気にならないほど他のサービスが素晴らしかったので大満足です。来年も利用します

Stayed 1 night in May 2025

8/10 Good

SAKIE

2025/5/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

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Rosen Heim HAKUBA Reviews

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