Friendly welcome and environment introduction, the public living room is huge and the bed were soft. The shuttle bus station just in front of hotel very convient.
It was an excellent stay. The staff and owner were super accomodating, couldnt have been nicer. Its super nice and comfy inside, with good facilities for drying gear and storing boards. The location being right next to the bus stop makes it one of the best locations in Hakuba. This is top choice accomodation if you want to snowboard in Hakuba.
Douglas
於 2024 年 1 月住了 4 晚
2/10 很糟糕
Matt
家庭旅遊
2023年2月26日
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Deceptive, dirty and dangerous. Avoid
This is the worst hotel I’ve stayed in in Japan and a very disappointing stay. First, it looks nothing like the photos. It is undergoing a renovation that is half done and seems abandoned. Hazardous chemicals are stored in the hallways. (I have photos where a large container clearly marked as hazardous and flammable is being stored in the hallway). The high staircase out front has no guard rail and is unsafe. Parts of the floors are stripped and not finished. The interior staircase is stripped and unfinished. On top of that the hotel was not very clean. The bathrooms were not up to Japan standards. The ski storage room has trash about the floor. There was no soap in the bathroom and we had to request it. The staff was the only bright spot as they were kind and helpful. But otherwise this place is not safe and poor quality.
Matt
於 2023 年 2 月住了 4 晚
6/10 一般般
Jonty
團體旅遊
2023年2月2日
喜歡:整潔度、員工素質和客房舒適度
不喜歡:住宿環境和硬體
Renovations currently underway
Couldn’t speak more highly off the staff - made our stay really enjoyable and were super accomodating. Good location and reasonable value. But the current condition of the hotel is nothing like the photos. We were completely surprised to find the renovations currently underway in the hotel. Then the associated inconveniences like issues with heating, plumbing, electricity and the flooring. Both my friends slipped / cut their foot on the stairs that are currently unfinished. Overall, still a very reasonable option but expect some inconvenience without any notice from the owner.
Jonty
於 2023 年 1 月住了 12 晚
10/10 有夠讚
Monica
情侶出遊
2023年1月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property was so convientiently located and comfortable to stay in. Thier contintental breakfast was above and beyond and i dont know how i am going to go back to reality without my daily crossiant. The beds were super comfy and had a bar that we could access whenever we wanted. The Valley snow buses stop right out the front so we didnt have to walk too far in our snowboarding gear. Jake, the owner, was super helpful and friendly. We have already booked in for 23/24 season.