Nagai Park Tours

The location of the hotel is perfect! The room itself is very nice. However, there was never any staff at the front desk. We were emailed a manual on how to use the washing machine, but our machine was different than in the manual, and it was difficult to figure it out. Also, the water in the shower was hard to figure out. There were no instructions on that, and once we figured out how it worked, we never figured out how to get warm water, so we had to shower with cool water the whole time we were there.

Everything was great. Need more or bigger trash cans.

The room is big for four of us. The sofa bed is so big can fit at least 6 people but we didn’t use it much. I could see the Kyoto tower which was very nice at night. The washer/dryer was our life saver. We loved the setting of the room so neat and practical and clean. We only stayed 3 nights so they didn’t have housekeeping service for us. But they provided all the towels for the stays. And if you need something you could get them in the lobby. The staff were friendly and helpful. They can communicate in English fluently. The only minor issue was the noise of the street. We stayed on 10/f which was the top floor. Our room was facing the street so at night we can hear some cars and ambulance making noises. And there was construction going on nearby so in the morning it can be a bit noisy. They gave us a gift at check out which was a nice touch. We loved this hotel. I think it called apartment but we had what we needed and we enjoyed the stays. Thank you!